Premera Blue Cross

Dear Service Representative:Thank you for your inquiry received in our office on April 13, You have forwarded a complaint for ourreview and response.Health benefit plans are not subject to review or oversight by the Revdex.comAs such, we respondeddirectly to the claimant
regarding this matter.In accordance with applicable privacy laws, we are unable to provide a detailed response to the Revdex.com untilwe receive a valid Authorization for Appeals-Release of Healthcare Information and Records.The form can be found on our website at Premera.com/WEA, select Member Services and then FormsAppealswill be your first option.Please also note for future reference that our company responds to written inquiries within days of receipt.We respectfully request that this complaint be removed against Premera Blue CrossIf you have any questions,please contact our Customer Service Department at 800-932-9221.Sincerely,Appeals Department/MSPremera Blue Cross*Please view attached document

***DOCUMENT ATTACHED***
Dear Service Representative:Thank you for your inquiry received in our office on June 2, You have forwarded a complaint for our review and response.Health insurance benefit plans are not subject to review or oversight by the Revdex.comAs such, we
responded directly to the claimant regarding this matter.Please also note for future reference that our company responds to written inquiries within days of receipt.We respectfully request that this complaint be removed against Premera Blue CrossIf you have any questions, please contact Customer Service at 1-800-722-

Dear Service Representative:Thank you for your inquiry received in our office on March 16, You have forwarded a complaint for ourreview and response.Health insurance benefit plans are not subject to review or oversight by the Revdex.comAs such, weresponded directly to the c
laimant regard ing this matter.Please also note for future reference that our company responds to written inquiries within days of receipt.We respectfully request that this compla int be removed aga inst Premera Blue CrossIf you have any questions,please contact Customer Service at 1-800-722-

Regarding: Case Number ** ***
Dear Service Representative:
Thank you for your inquiry received in our office on January 7, You have forwarded a complaint for our review andresponse
Health insurance benefit plans are not subject to review or oversight by the Revdex.comAs
such, weresponded directly to the claimant regarding this matter
Please also note for future reference that our company responds to written inquiries within days of receipt.We respectfully request that this complaint be removed against Premera Blue CrossIf you have any questions, pleasecontact Customer Service at 1-800-722-
Sincerely,Stephanie ., Team LeadAppeals Department

Complaint: ***
I am rejecting this response because: Your response is a total copoutI received a letter this week saying you won't help and I have to jump through some dumb red tape and get my doctor who is now in another state and has better things to do to fill out a complaint that you should have covered the massage that he ALREADY orderedI paid for it all out of pocket even though I was ALSO paying for your pointless and ridiculous service (since you don't service me)Give me back my moneyStop scamming peopleInsurance companies take all your money, say they'll give you things and then make you prove over and over again that you really need itYou never once informed me, your customer about preapproval or being pimped out to a 3rd party judgeA secretary filled me that you torture people even though a physician wrote a prescription for a service covered by YOUR companyShame on youI will never five you another cent
Sincerely,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Dear Service Representative:Thank you for your inquiry received in our office on January 4, You have forwarded a complaint for ourreview and response.Health insurance benefit plans are not subject to review or oversight by the Revdex.comAs such, weresponded directly to the
claimant regarding this matter.Please also note for future reference that our company responds to written inquiries within days of receipt.We respectfully request that this complaint be removed against Life Wise Health Plan of WashingtonIf you haveany questions, please contact Customer Service at 1-800-592-6804.Sincerely,Stephanie 0., Team LeadComplaints and Appeals DepartmentSO/jp*Please view attached document

Regarding: Case Number [redacted] Dear Service Representative: Thank you for your inquiry received in our office on July 27,2015. You have forwarded a complaint for our review and response. Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such,...

we responded directly to the claimant regarding this matter. Please also note for future reference that our company responds to written inquiries within 30 days of receipt. We respectfully request that this complaint be removed against LifeWise Health Plan of Oregon. If you have any questions, please contact Customer Service at [redacted] Sincerely,

I want to inform you that Premera Blue Cross finally after 7 months sent me a check for the full amount of $269.26.  I guess telling them I was going to file complaints with you and who ever else I could got their attention.    Thank you    [redacted]

Regarding: Case Number [redacted] Dear Service Representative: Thank you for your inquiry received in our office on June 15,2015. You have forwarded a complaint for our review and response. Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such, we...

responded directly to the claimant regarding this matter. Please also note for future reference that our company responds to written inquiries within 30 days of receipt. We respectfully request that this complaint be removed against LifeWise Health Plan of Oregon. If you have any questions, please contact Customer Service at [redacted] Sincerely,

Regarding: Case Number [redacted]
Dear Service Representative:
Thank you for your inquiry received in our office on June 2, 2016. You have forwarded a complaint for ourreview and response.
Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such,...

weresponded directly to the claimant regarding this matter.
Please also note for future reference that our company responds to written inquiries within 30 days of receipt.We respectfully request that this complaint be removed against Life Wise Health Plan of Washington. If you haveany questions, please contact Customer Service at 1-800-592-6804.
Sincerely,Stephanie O[redacted], Team LeadComplaints and Appeals Department

Regarding: Case Number [redacted]
Dear Service Representative:
Thank you for your inquiry received in our office on October 22, 2015. You have forwarded a complaint for ourreview and response.
Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As...

such, weresponded directly to the claimant regarding this matter.
Please also note for future reference that our company responds to written inquiries within 30 days of receipt.We respectfully request that this complaint be removed against Life Wise Health Plan of Oregon. If you have anyquestions, please contact Customer Service at 1-800-596-3440.
Sincerely,Stephanie O[redacted], Team LeadAppeals Department

Dear Service Representative:Thank you for your inquiry received in our office on January 4, 2017. You have forwarded a complaint for ourreview and response.Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such, weresponded directly to the...

claimant regarding this matter.Please also note for future reference that our company responds to written inquiries within 30 days ofreceipt.We respectfully request that this complaint be removed against Premera Blue Cross. If you have any questions,please contact Customer Service at 1-800-722-1471.Sincerely,Stephanie 0., Team LeadAppeals DepartmentSO/jp
*Please view attached document.

Thank you for your inquiry received in our office on June 30, 2016. You have forwarded a complaint for our review and response.
Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such, we responded directly to the claimant regard ing this...

matter.Please also note for future reference that our company responds to written inquiries within 30 days of receipt.We respectful ly request that this complaint be removed against Premera Blue Cross Blue Shield of Alaska. If you have any questions, please contact Customer Service at [redacted]

Regarding: Case Number [redacted]
Dear Service Representative:
Thank you for your inquiry received in our office on August 7, 2015. You have forwarded a complaint for ourreview and response.
Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As...

such, weresponded directly to the claimant regarding this matter.
Please also note for future reference that our company responds to written inquiries within 30 days of receipt.However, it appears due to an oversight that we did not provide your office with this written response at the timewe sent our response to Ms. [redacted]. We apologize for this oversight.
We respectfully request that this complaint be removed against Life Wise Health Plan of Oregon (Life Wise). Ifyou have any questions, please contact our Customer Service Department at 1-800-596-3440.
Sincerely,Stephanie O[redacted], Team LeadAppeals Department

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and while I find that this resolution is unsatisfactory to me - I don't mind if the case is closed.  The funds should have been sent to me directly and I was forced to wait for much longer - therefore, they should have paid interest (I would have been charged a late fee for failing to pay them, right?)Sincerely, [redacted]

Dear Service Representative:
Thank you for your inquiry received in our office on December 29, 20 IS. You have forwarded a complaint for ourreview and response.
Health insurance benefit plans are not subject to review or oversight by the Better Business Burea u. As such, weresponded directly to...

the claimant regarding this matter.
Please also note for future reference that our company responds to written inqu iries within 30 days of receipt.We respectfully request that this complaint be removed against Premera Blue Cross. If you have any questions,please contact Customer Service at 1-800-722-14 71.
Sincerely,Kimberly TKimberly T., Team LeadAppeals Department

Regarding: Case Number [redacted]
Dear Service Representative:
This letter is in response to the above referenced Case Number that reflects on your website as being unanswered.Our records indicate that we generated a response letter to your office, dated June 17, 2015. We believe this is anoversight...

that the complaint was unanswered. Attached is a copy of your original correspondence and also ourresponse letter dated June 17,2015.
We respectfully request that your records be updated to reflect the complaint was not unanswered and for thecomplaint to be removed against Life Wise Assurance Company (Life Wise).
If you have any questions, please contact our Customer Service Department at 1-800-971-1491.Sincerely,
Stephanie O, Team LeadAppeals Department

Regarding: Case Number [redacted]
Dear Service Representative:
Thank you for your inquiry received in our offi ce on November 12, 2015. You have forwarded a complaint forour review and response.
Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As such, weresponded directly to the claimant regarding this matter.
Please also note for future reference that our company responds to written inquiries within 30 days of receipt.We respectful ly request that this complaint be removed against Premera Blue Cross. If you have any questions,please contact Customer Service at 1-800-722-1471
Sincerely,Stephanie 0., Team LeadAppeals Department

Regarding: Case Number  [redacted]Dear Service Representative:Thank you for your inquiry received in our office on October 7, 2016 . You have forwarded a complaint for our review and response.Health insurance benefit plans are not subject to review or oversight by the Revdex.com. As...

such, we responded directly to the claimant regarding this matter.Please also note for future reference that our company responds to written inquiries within 30 days of receipt.We respectfully request that this complaint be removed against LifeWise Health Plan of Washington. If you have any questions, please contact Customer Service at [redacted]