Premier Soccer Camps by the Ocean

For my family, this has got to be one of the best soccer camps in the countryI just signed my boys up for their Carlsbad location for our 4th year in a rowThe coaching staff at Premier Soccer Camps has been excellent each and every yearThey typically bring back most of their staff year after year with always few new coaches to mix things upI have come to know the Director well over the past years and Dennis Lukens keeps his camp extremely well organized with the campers supervised alwaysEvery year that I drop my boys off, I know they are safe and will have a great time with a high level soccer experience as that has happened every year they have attendedMy boys started attending Premier Soccer Camps at years old and years oldThey are now both playing ODP in Southern California as well as playing HS soccer due in part to the time they have spent with Premier Soccer CampsI have always recommended Premier Soccer Camps to our friends and to my son's teammates with many of them also attending in the pastI will go on record as giving Premier Soccer Camps my highest marks as a soccer camp and as a business

Could not have been a better campAbsolutely outstanding experience for my year old daughterWhat was best was the really focused individual instruction given to her by the coaches who she described as the best she has ever hadFacilities were the best soccer camp facilities I have come acrossI give Premier Soccer Camps the highest marksMy daughter tells me she wants to return for

Brought my year old son and his two friends after my son found this site on the internetAlways a little skeptical when trying out a new experience or businessAll I can say is that this business Premier Soccer Camp by far exceeded any expectations that we might have hadThe coaches were absolutely outstanding, the facilities were just superThe organization was prompt and accurate in all their communicationsEverything we were promised was deliveredI give Premier Soccer Camps the highest recommendations and will refer my friends and my son\s teammates to this camp withoug hesitationIt was a great camp and experience for my son and his friends

Complaint: I am rejecting this response, because the business has not taken action on refunding my money and is not corresponding I have given the business and it's operator until 3/11/to complete the refund or I will pursue civil and criminal action action them.I have advised the business that they will need to either contact me to get credit card information or mail me a cashier check and there has been no response Regards, D [redacted]

This is an absolutely fantastic business and campMy two daughters went to their camp in Carlsbad and called it outstandingI observed their operation during registration and then watched the evening training sessionsTheir administration was very organized and their coaches excellentMy children play club so we know quality soccer programs when we see itPremier Soccer Camps runs a high quality soccer camp and I will recommend it to all my friends

Great camp from beginning to endMy son loved it and wants to go again this coming year and bring of his friendsFacilities, staff, administration leading up to camp were all top shelfI highly recommend this camp and will tell my soccer friends and families about it

Sign up for early bird special, had to cancel and never received a refund

This camp was an outstanding experience for our Boy's High School Team from Southern CaliforniaWe brought boys ages 15-to Premier Soccer Camps in Carlsbad the first week in August We got all we expected and much moreTheir coaches were excellent and facilities as good or better than any camp that I know of in CAWe raised part of the money (25%) through a fund raiser (car wash, ect..) and the balance (75%) was paid for by our schoolWe paid the deposit up frontWe arrived in vans with our players and coachesIt turned out that our balance payment that was due of more that $sent from the School District never reached Premier Soccer Camp's officeSo there we were at registration owning more than $Mr*** greeted and welcomed usHe allowed all players plus coaches to attend camp even though we owed a significant amount of moneyHe said "No problem"We got food, lodging, Nike ball, Nike shirt, top-top coaches just like all the other campersEverything we were promised was deliveredThey could have turned us away at registration and they did notThe School District had to issue a second check and Premier Soccer Camps was paid in full the next week after we had leftThese guys and Director *** *** run a wonderful camp we have only postive words to say about them and their operationAs a High School soccer coach for years, I would recommend Premier Soccer Camps to anyone, any organization or team that is interested

My daughter attended last summer (2015) at the Massachusetts Maritime Academy Should have been a program for 13-year old girls
Turned out to be a mix of boys and girls ages 10-
She never played with the correct size ballNever has 11Xas advertised with girls her age
They never used the swimming pool at MMAAs advertised
The whole thing was a sham and a rip off

Complaint: 11129193
I am rejecting this response, because the...

business has not taken action on refunding my money and is not corresponding.  I have given the business and it's operator until 3/11/16 to complete the refund or I will pursue civil and criminal action action them.
I have advised the business that they will need to either contact me to get credit card information or mail me a cashier check and there has been no response.
Regards,
D[redacted]

The customer has been refunded in full.
 
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Billing Address Information
 
User ID
 
Has Shipped
Y
Name
Dirk Vandervaart
Company
 
Address 1
39274 Snow Ln
Address 2
 
City
Lovettsville
State/Province
VA
Zip/Postal Code
20180
Country
US
Shipping Address Information
 
Name
 
Address 1
 
Address 2
 
City
 
State/Province
 
Zip/Postal Code
 
Country
 
Contact Information
 
Customer ID
 
Phone
[redacted]4
Email
[redacted].com
Fax
 
IP Address
[redacted].166.129.13
General Info:
Transaction origin:
Electronic Commerce (internet)
Where they heard about you
 
 
Subtotal
595.00
Shipping
0.00
Tax
0.00
Return:
595.00CR
Total
0.00
Approved Amount
595.00
 
Date
User ID
Type
Card Number
Exp Date
Approval
Amount
Receipt
 
03/09/2013 01:51:37 PM
1147024
Return
4744...6411
03/2013
Y:18441[redacted]41:YYYM:
345.00
Show Receipt
Comments:
 
10/09/2012 12:49:23 PM
1147024
Return
4744...6411
03/2013
Y:18441[redacted]95:YYYM:
250.00
Show Receipt
Comments:
 
06/29/2012 12:41:18 PM
 
Sale
4744...6411
03/2013
Y:18441[redacted]36:YYYM:
595.00
Show Receipt
Comments:
Billing Address Information
 
User ID
 
Has Shipped
Y
Name
Dirk Vandervaart
Company
 
Address 1
39274 Snow Ln
Address 2
 
City
Lovettsville
State/Province
VA
Zip/Postal Code
20180
Country
US
Shipping Address Information
 
Name
 
Address 1
 
Address 2
 
City
 
State/Province
 
Zip/Postal Code
 
Country
 
Contact Information
 
Customer ID
 
Phone
[redacted]4
Email
[redacted].com
Fax
 
IP Address
[redacted].166.129.13
General Info:
Transaction origin:
Electronic Commerce (internet)
Where they heard about you
 
 
Subtotal
595.00
Shipping
0.00
Tax
0.00
Return:
595.00CR
Total
0.00
Approved Amount
595.00
 
Date
User ID
Type
Card Number
Exp Date
Approval
Amount
Receipt
 
03/09/2013 01:51:37 PM
1147024
Return
4744...6411
03/2013
Y:18441[redacted]41:YYYM:
345.00
Show Receipt
Comments:
 
10/09/2012 12:49:23 PM
1147024
Return
4744...6411
03/2013
Y:18441[redacted]95:YYYM:
250.00
Show Receipt
Comments:
 
06/29/2012 12:41:18 PM
 
Sale
4744...6411
03/2013
Y:18441[redacted]36:YYYM:
595.00
Show Receipt
Comments:

I came across this Soccer Camp in September 2014 and reached out for more information. I was contacted by [redacted]who portrayed a program which sounded very interesting and matched perfectly the dates I was looking for. He offered an early discount which also sounded great. I paid via CC for two weeks and then a few months later went onto his website and noticed that the dates were different than what I had signed up. I reached out multiple times via email and phone. I ultimately had a conversation and was told "was having issues with the webite" and was assured camp was being offered on the dates I had signed up . After a few more weeks, the website was still reflecting different dates. Again, after multiple calls and emails, he finally admitted that the dates were different and not offered duing one of the weeks in quesiton. I then asked for my refund - which he states is paid within 30 days. That was over 60 days ago and after reading about others experiences , that money will take a long time to be refunded , if ever.
How disapppointing .

The owner of the business stated that "He said he has agreed to refund the consumer".

Complaint: 11129193
I am rejecting this response, because the business has not taken action on refunding my money and is not corresponding.  I have given the business and it's operator until 3/11/16 to...

complete the refund or I will pursue civil and criminal action action them.I have advised the business that they will need to either contact me to get credit card information or mail me a cashier check and there has been no response.
Regards,
D[redacted]

WARNING - DO NOT PREPAY 'THE EARLY BIRD SPECIAL'! [redacted] promised, in writing, a full refund within 30 days if we decided not to attend the camp. My son got involved in other activities so we cancelled in May, 2014 and have been waiting since then for our $475 refund, including several follow up emails. We have received $0!

Great camp from beginning to end. My son loved it and wants to go again this coming year and bring 2 of his friends. Facilities, staff, administration leading up to camp were all top shelf. I highly recommend this camp and will tell my soccer friends and families about it.

I registered my two children in January for a premier soccer camps by the ocean to be held in San Luis Obispo CA in July 2017. Never received health forms or registration confirmation, despite multiple emails requesting info. 3 weeks before camp, the director emailed me to say the camp was canceled. He offered to transfer our $ to another camp, or for a full-refund. I requested a full refund. Never heard back from him. He did not respond to my many follow-up emails asking when we could expect our refund. He never refunded our money.

Signed up for early bird special. Had to cancel and never received refund.

I have two sons who are avid soccer players and they had the best time at this camp and learned so much. I am sending them again to their New Jersey location for 2015. I have already signed them up. My boys have attended other camps in the past and after they completed a week with Premier Soccer Camps they told me that it was by far superior to any other camp that that had gone to in the past. I would recommend this camp very, very highly to anyone who wants a quality soccer camp experience.

The best camp my club has every sent players to. I am Coaching Director of a club in Southern CA and we sent 22 players to Premier Soccer Camps and it was outstanding in every way. Staff, food, facilities all top self. At the Carlsbad Camp my players trained at a $10 million stadium with the highest grade of synthetic turf, with private school living quarters all with access to a private beach on the ocean. Coaches were so much better than typical camp coaches. Would suggest it to my colleagues in a heartbeat.