Prestige Furniture

Our records show that a credit was issued to Mr [redacted] Credit Card for $His account has been cancelled and his account marked unpaidWe consider this matter closedThank You

Thank you for bringing this matter to our attentionOur records show that Ms [redacted] completed a phone survey with our company in June Ms [redacted] was offered a magazine package to purchase at that timeAs per Ms [redacted] s request, any orders she placed with our company have been cancelled and closed and no monies are dueThank you for your time in this matter

Complaint: [redacted] I am rejecting this response because: This company knows exactly who we are, we have had many phone conversationsThey submitted a check as if it were a personal check from our business accountThe check was submitted with the wrong name and wrong address, the only thing correct on the check was the routing and account numberI called to find out what the check was for and the woman that I spoke with refused to tell me why our bank account was being chargedShe demanded I give her our bank account number and told me that it was none of my business It sounds to me like the lowest of the low getting their money by taking advantage of good, honest, hard working peopleShe does it in small amounts hoping to slip by un-noticed During another one of our phone conversations she stated she would return the money and that she did not want to do business with us and we accepted that She never returned the money, she refused to give a name, she could not provide a PO or invoice number and could not produce an account number From my research on the internet she has some kind of magazine scam going on, yet we have not once received a magazine...go figure She then told me that the person name that is on said check has the authority to cash checks through our business account That is a LIE, there is only one signer on the business account and that is the owner of this companyI have asked her for the return of the money more than once and she refuses, so this is the first step in destroying her little scheme We will not be taken advantage of and if she does not comply then we will proceed on to the next step....the LAW She illegally cashed a check, plain and simple Regards, [redacted]

Our records show that Mr [redacted] name was removed from our records and all service cancelled No monies were ever due Thank you again

Dear Thank you for bringing this matter to our attention Our records show that [redacted] placed a magazine order with us in July [redacted] ordered [redacted] *** She had given her [redacted] Card ending in *** for her first payment of $ and asked us to continue billing this Credit Card monthly [redacted] 's Credit card was declining and not accepting any charges as of November [redacted] s bank never updated her Credit Card with us, her account fell past due We attempted to contact [redacted] for several months by phone and mailWe reached her on the phone once and she hung up on us immediately In July 2016, her account is past due for services she has received and not paid for We will be more than happy to cancel her service as per her request We do ask she bring her account current for service she has received.Thank you for your time in this matter

Thank you for bringing this matter to our attentionOur records show that Ms [redacted] placed a magazine order with us in June She had ordered [redacted] ***, [redacted] ***, and [redacted] magazinesMs [redacted] monthly payment is $and she gave us her [redacted] Credit Card to bill her monthly payment to , ending in ***Ms [redacted] credit card number was updated by her bank and because of this we were unable to bill her monhtly paymentHer account fell past due and we reached out to her to bring her currentMs [redacted] asked to cancel her serviceWe asked that she pay her past due balance of $for services she has received, and we would definitely cancel her serviceMs [redacted] agreed to pay the amount for the magazines she has in fact receivedWe sent her an invoice confirming thatIf Ms [redacted] has any quiestions, she can contact us directly at ###-###-####Thank you for your time in this matter

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I received a response from the Kansas Attorney General's office in regards to the same complaint I filed through that office I was able to have the issue resolved and now consider this matter resolved and closed.I sincerely appreciate your time and effort on getting this matter resolved on my behalf it will not soon be forgotten Regards, [redacted]

Invoice must be itemized clearly showing which magazines I received and on which date before I issue paymentNo Invoice will be paid with an arbitrary grand totalGolf Digest, Flex, Rolling Stone, and the other titles I never asked for will not be paid forThat was the initial issue which has since been coupled with non-transparencyI have spoken to my postmaster and will obtain a history of what has been delivered to my address and the point of origin per issuing party see we can verify what has been delivered.The underlying factor is I am not sure what I am being charged for and the fact that I have received titles w/o asking for them compounds that uncertaintyr [redacted]

Complaint: [redacted] I am rejecting this response because:I have spoken to the company numerous times in regards to this issue I disagree that they have no recollection of this incident because we have had some pretty heated conversations The lady I always speak with gets very rude and argumentative in regards to this issue The check above is the copy from our company's bank account and it is very obvious that this does not belong to C&T Transport Regards, [redacted] Accounts Payable ManagerC & T Transport

Complaint ID#: [redacted] Company Name:Capital Magazine ServiceCompany Contact:Renee W***Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: [redacted] ***Response:Thank you for bringing this mater to our attentionOur records show that [redacted] placed a month service for magazines with our company in October The magazines she ordered were [redacted] [redacted] gave us her [redacted] for her first paymentWe do not show that [redacted] has never tried to contact us in order to discuss her accountWe actually have been trying to get in touch with her unsuccessfullyThis letter we received from the Revdex.com was the first and only notification we have from [redacted] As per her request , we have cancelled her service with no monies dueThank you for your time in this matter.Sent on: 5/20/11:06:AMSent by:

Thank you for bringing this matter to our attentionOur records show that Ms [redacted] ordered a month magazine service of the following magazines: Food Network, Parents, Traditional Home, Family Fun, and Men's HealthHer payment plan was $each month for consecutive monthsChristie gave us her Visa Credit Card ending in for her first payment and asked us to use this same card for her monthly paymentsAlso, Ms [redacted] was told that because she completed our phone survey, she was entitled to receive a few promotional magazines for a period of timeMs [redacted] contacted us in May 2015, saying she wanted her service cancelled because of these promotional magazinesAs per her request, her account is marked as paid and her service has been cancelledThank you for your time in this matter

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Sent: Monday, August 01, 5:PM Subject: RE: Revdex.com of Houston and South Texas- Complaint regarding Your Business # [redacted] This has been rectified with the customer

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the responsible made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Thank you for bringing this matter to our attention Our records show that [redacted] placed a magazine order with our company in February for the following magazines: House Beautiful, Taste of Home, US Weekly, Country Living and Country Woman Her service was a month period and she would pay $each month for consecutive months only [redacted] , DID IN FACT supply us with her VISA CREDIT CARD ending in for her first payment which was billed on February 10, Thereafter she would receive a monthly statement where she did mail in several monthly payments We are not sure why [redacted] wants to cancel her service, but as per her request , we have cancelled her magazine service and marked her account unpaid thank you for your time in this matter

Thank you for bringing this matter to our attention Our records show that Ms [redacted] placed a magazine order with us in November She had ordered a month service for [redacted] , [redacted] and [redacted] magazine Ms [redacted] had agreed to pay $each month for consecutive months for a month service Ms [redacted] made her fist payment with a [redacted] card ending in [redacted] and then asked us to continue billing this card for her monthly payment In March 2016, Ms [redacted] called our office and we lowered the length of time of her service and reduced the number of payments As per her request, we have cancelled her service entirely with no further monies due

Thank you for your time Our records show that Mr [redacted] name was removed from our records and all service cancelled as per his request No monies were ever dueHe had previously ordered services and his name was entered to receive these publications We apologize for any inconvenience this may have caused Mr [redacted] .We have removed her name and addressIf Mr [redacted] receives additional mail from us before the removal is complete, he should discard it.Thank you again

Thank you for bringing this matter to our attentionPlease note that Mr [redacted] name was placed on our do not promote List, we cancelled all magazines and no monies are due on the accountThank you for your time

Thank you for bringing this matter to our attention This is the second response we are addressing Ms [redacted] As per her request, we have cancelled all service Unfortunately, since we were unable to come to any type of satisfactory terms we have cancelled Ms [redacted] ’ services and removed her from our data list with no monies due.If Ms [redacted] has any other questions, please have her call us directly at ###-###-####.We consider this matter Closed.Thank you for your time in this matter

Thank you for bringing this matter to our attention Our records show that Mr [redacted] placed a magazine order with us in November for a month service Mr [redacted] had ordered Muscle Mustang & Fast Fords, Outdoor Life, Readers Digest and Rolling Stone His payment plan was monthly payment of $for a month service Mr [redacted] paid his first payment with his Visa Credit Card ending in on November 11, He had also asked us to continue his monthly billing each month to be billed automatically to this same credit card Our records show that in June 2016, Mr [redacted] lowered the length of his service to a year term and his account is paid in full with no more payments due Thank you for your time in this matter