Primary Financial Services

Thank you for relaying the consumer’s inquiry to Primary Financial Services, L.L.C. (“Primary Financial”).  Primary Financial has reviewed its account records associated with this matter and notes that the consumer’s verbal request to cease communication at his place of employment was received...

on December 20, 2013.  Primary Financial has removed the requested phone number from its system and no further calls have been made to the consumer’s employer.  Accordingly, the consumer’s complaint about phone calls to his employer is moot.  As to the consumer’s contention that his wages are being garnished and that his tax refund is being withheld, Primary Financial has not initiated any such alleged action and the consumer’s complaint as to Primary Financial in this regard is respectfully misplaced.  The consumer appears to be referring to a third-party and Primary Financial submits that, any dispute in this regard is more appropriately directed to the entity conducting such activity.  Primary Financial has merely attempted to collect this debt on behalf of the creditor via phone calls and written correspondence.  Primary Financial has policies and procedures in place in an effort to prevent and avoid disputes as well as to ensure that its collection efforts are in keeping with applicable state and federal laws.  As applied to the account at hand, it appears that these processes have been followed; nonetheless, Primary Financial welcomes the consumer to phone its office in an effort to avoid future misunderstandings.  Thank you for your attention to this matter, please contact our office if there are additional questions. This communication is from a debt collector. This is an attempt to collect a debt any information obtained will be used for that purpose.