Priority One Resolutions

Priority One Resolutions (“Priority”) has received and reviewed the complaint referencedabove, and are grateful for the opportunity to respond.Priority is a collection agency, and the current owner...

and creditor of an outstanding personalloan associated with Ms. [redacted]. The original creditor of the personal loan is Lazer Lending andthe last 4 digits of the original account number are 4297. Attached for the convenience of your officeand Ms. [redacted] is a verification of debt letter.Priority did place calls to family members of Ms. [redacted] as she states in her complaint. Allof these calls are made solely for the purpose of obtaining or confirming location information, andwere all made in compliance with federal law, specifically the Fair Debt Collection Practices Act.However, we are forced to respectfully disagree with several other points of her complaint.We disagree with Ms. [redacted]'s characterization of our calls to relatives as “harassing.” Ms.[redacted]'s account was only placed in our office on November 12, 2015, and we ceased all collectionefforts on November 16, 2015, meaning the account was only active for two business days. Allmessages left, as stated above, were merely attempts to locate Ms. [redacted]. In addition, neither Ms.[redacted] nor any of her associates were ever told that we would “track her down” or “be servedpapers.” Priority is not in the business of “threatening” consumers, as doing do would becounterproductive to us conducting business. If your office or Ms. [redacted] has any evidence thatconflicts with these findings of our internal investigation, we would appreciate having it forwarded tous immediately. As a third point, as you can see from the attached letter, we did have Ms. [redacted]'sfirst name in our files. It is our belief that the discrepancy in last name is most likely a result ofmarriage, as Ms. [redacted] did verify that the last 4 digits of her Social Security Number match theones listed on our account. Regardless of this, we take Ms. [redacted] at her word and havedocumented the account appropriately to show she does not believe this debt is valid.Priority would also like to note that we are not a “scam” as Ms. [redacted] claims. We are alegitimate business operating within the guidelines of federal law and registered with all appropriategovernment agencies.Regardless, we will treat Ms. [redacted]'s complaint as a cease and desist, and assure both Ms.[redacted] and your office that we will not be contacting her again regarding this matter.We invite both your office and Ms. [redacted] to contact us directly if we can be of any furtherassistance.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Hello!Please see our response to complaint number [redacted], attached.  Also attached is a copy of correspondence sent to the consumer referenced in our response.Please do not hesitate to contact us if we can be of further assistance in this matter.Sincerely,Priority One Resolutions...

Administration__________________________________________________________________...⇄ [redacted]:Priority One Resolutions (“Priority”) is in receipt of the complaint referenced above. Thank you for giving us the opportunity to respond to this matter.Priority is a collection agency and the current creditor of an unpaid account in Mr. [redacted]’s name. The original creditor of the personal loan Mr. [redacted] took out was [redacted], and the last four digits of the original account number are [redacted]. We are attaching the verification of debt letter with our response that was sent to Mr. [redacted]’s email address that he provided to Priority on June 16, 2015.Mr. [redacted] has provided Priority with no documentation indicating that he never received the funds; and Priority is only first learning about this argument through this complaint. We encourage Mr. [redacted] to call into Priority and provide our representatives with this documentation; and will not contact him regarding this account again, unless he calls in. We regret not being able to solve this issue directly with Mr. [redacted].Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Please see our attached response to complaint ID No: [redacted]Priority One Resolutions (“Priority”) has received and reviewed the complaint referenced above and appreciates the opportunity to respond. Priority is a collection agency and the owner and current creditor of a loan in Mr....

[redacted]’s name. The original creditor of the personal loan is [redacted] and the last 4 account digits are [redacted]. We spoke with Mr. [redacted] on August 14, 2015 whereby he expressed to our representative that he had never taken out a loan with the original creditor and that the IP address given matched his son and not him. He disclosed to our representative that he believes his son took this loan out in Mr. [redacted]’s name. We are sorry to hear that; and as a token of our apology, we are going to waive any obligation to the above loan. Mr. [redacted] can consider this satisfied in full and we wish him all of the best. There will be no further contact regarding this account to Mr. [redacted] and he can feel free to contact us if there are any issues. Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

December 2, 2015Re: [redacted]Complaint No: [redacted]Dear John:Priority One Resolutions (“Priority”) has reviewed Ms. [redacted]’s follow up to her complaint andis happy to address her additional concerns.Priority was provided a portfolio of accounts for collection that contained Ms. [redacted]’s accountand information. The information within the account is what was provided to Ms. [redacted] in herverification of debt letter that was sent to her at her request, both via email and provided in our originalresponse.We have contacted our Client regarding Ms. [redacted]’s complaint and have requested the originalloan application for Ms. [redacted]. We would like to note that it may take several weeks, if we are able toreceive it at all, to obtain these documents. If we are able to locate the account, we will forward thesedocuments to Ms. [redacted]. In the meantime, we have closed this account and there have been, nor willbe any additional collection efforts on it.Ms. [redacted] also states that she was contacted by our office on October 29, 2015 and beyond.We have reviewed our records and no contact has taken place as the account has been locked since theoriginal complaint from Ms. [redacted]. We can assure her and your office that we did not re-sell theaccount and unfortunately are unable to address these allegations other than state that there has been noadditional correspondence from our agency.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions3014 Delaware Ave, #4147

Priority One Resolutions has reviewed the complaint listed above. We appreciate theopportunity to respond.Priority is a collection agency and the owner and current creditor of an outstanding loan in Ms.[redacted]'s name for collection. The original creditor of the personal loan is [redacted] Processing,...

andthe last 4 original account number digits are [redacted]. Ms. [redacted]'s information was included in aportfolio of unpaid personal loans, and all information is verified before being placed in our office.Attached for the convenience of Ms. [redacted] and your office is a verification of debt letter.We must respectfully disagree with some point of Ms. [redacted]'s complaint. We havelistened to the calls from November 13, 2015, in which Ms. [redacted] spoke with our representative.Ms. [redacted] called into our office and stated, as she does in her complaint, that she does notbelieve the debt is valid. When she confirmed that the information on our account (such as her emailaddress and last 4 digits of her Social Security Number) was correct, we simply asked if it waspossible that anyone had access to her personal information who could possibly have taken this loanout in her name. Our representative remained professional. Once we verified Ms. [redacted]'sbankruptcy, we notated her account appropriately and have since ceased all communication with her orany associates regarding this account.We will continue to honor Ms. [redacted]'s request for a cease and desist of all contact, andcan assure both your office and Ms. [redacted] that we will not be contacting her again regarding thismatter.Please do not hesitate to contact me if I can be of any further assistance in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Priority One Resolutions (“Priority”) has reviewed the complaint listed above. Thank you forthe opportunity to respond.Priority is a collection agency, and the current owner and creditor of an unpaid personal loan inMs. [redacted]'s name for collection. The original creditor of the personal loan is WTJ...

Capital LLC, andthe last 4 digits of the original account number are [redacted].While we at Priority understand that Ms. [redacted] is upset, and would like to resolve herconcerns, certain statements made in her complaint are simply untrue. Ms. [redacted] was neverthreatened with legal action. Ms. [redacted] was never told that she had to pay anything back beforeinformation was released to her. In fact, nearly a month before this complaint was filed, Ms. [redacted]agreed to a payment arrangement regarding this account on a recorded line. She contacted our officeon October 19, 2015, and set up a payment plan with us, including a down-payment in the amount of$20.00 on that day. The following day, a standard demand for payment letter was sent to Ms. [redacted]via email to [redacted] In addition to this document, Ms. [redacted] was also sent a letteroutlining the arrangement she agreed to via DocuSign. Both of these documents are attached for theconvenience of your office.As you can clearly see, the arrangement letter lists all the pertinent information Ms. [redacted] isseeking in her complaint, including the name of the original creditor. Moreover, Ms. [redacted] signedoff on this arrangement letter using a secured e-signature, after entering the last 4 digits of her SocialSecurity Number to verify her identity. This took place at an IP address located in Santa Barbara at2:36 pm. Priority would be happy to provide any call recordings or the certificates associated withthis document at your request.Priority is not sure what other information we can provide to assure both Ms. [redacted] and youroffice that the claim is not fraudulent. We welcome Ms. [redacted] to contact us directly if she isinterested in resolving this matter, because at this time her account does remain unpaid.Please do not hesitate to contact me if I can be of any further assistance in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions3014 Delaware Ave, #4147Kenmore, NY 14217

10/28/2015In Re: [redacted]Complaint ID: [redacted]Priority One Resolutions (“Priority”) has received and review the complaint listed above. Weappreciate the opportunity to respond.Priority is a collection agency and the current creditor and owner of an unpaid personal loan Mr.[redacted] took...

out in April, 2011. The last 4 account number digits of the original loan are 1951. Attached forMr. [redacted]'s and your office's convenience is a verification of debt letter.We have spoken to the representatives who interacted with Mr. [redacted], and we must respectfullydisagree with several points of his complaint. We believe Mr. [redacted]'s characterization of our calls as“harassing” is extremely unfair. We did contact Mr. [redacted]'s mother in an attempt to confirm or obtainlocation information for Mr. [redacted], but she was only called once on October 12, 2015, and none of ourrepresentatives ever spoke to her. All calls placed to third parties are solely for the purpose of obtaining andconfirming location information, and are made in accordance with federal law, specifically the Fair DebtCollection Practices Act. We take great care to ensure all messages left do no disclose the purpose of our call.In fact, we spoke to Mr. [redacted] only twice, initially on October 12, 2015. Mr. [redacted] made norequest during this conversation that calls be ceased, he simply asked to see something in writing, at whichpoint the “payment slip” he refers to was sent to him via email at c[redacted][email protected] . Has Mr.[redacted] asked for verification, we would have happily provided him with the attached letter. We spoke to Mr.[redacted] again on October 13, 2015, when he called into our office. At that point he requested no more calls tohis phone, and that request was immediately honored. No calls have been placed to Mr. [redacted] or any of hisreferences since we spoke to him that day. We vehemently deny that Mr. [redacted] was told we would continueto contact him.We do not understand why Mr. [redacted] refers to our company as a “scam,” and we would like toassure both your office and Mr. [redacted] that Priority is indeed a legitimate company registered with theSecretary of State and bonded in Texas.With that said, we will continue to treat this complaint as a cease and desist, and not contact Mr.[redacted] again regarding this issue. We regret not having been able to resolve this with Mr. [redacted] directly.Please contact the undersigned if I can be of any further assistance in this issue.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Advising I mischaraterized the material is not true.  A VOD does not include all information which would be a phone number to the original debtor. They still are not able to provide that. I have all bank statements and emails from the date they are Advising and no payments have been received for any type of loan. Not only that but the date they are claiming a loan was given to me the day before I received my federal income taxes. I don't accept the answer from a company that can not provide all information. So that I can contact the appropriate department in regards to a debt. 
Regards,
[redacted]

Please see out attached response to complaint ID number [redacted].Priority One Resolutions (“POR”) is in receipt of the complaint filed by Ms. [redacted]. We appreciate the opportunity to respond.POR is a collection agency and the current creditor and owner of an unpaid personal loan in...

Ms. [redacted]’s name that was taken out in May, 2011. The original creditor of the personal loan Ms. [redacted] took out was [redacted]. The last four account number digits are [redacted]. We are attaching the verification of debt letter for your office’s and Ms. [redacted]’s convenience.POR conducted an internal investigation of this account after Ms. [redacted] filed her complaint. Many of the allegations, specifically threats of lawsuit, third party disclosure, and representing a law firm are strictly prohibited at POR and we take those allegations very seriously. This complaint was reviewed with POR’s representative and they vehemently deny these allegations. Further investigations show that on July 22, 2015, before any identity could be verified of Ms. [redacted], she simply told our representative to contact the legal department and hung up on POR’s representative. The only other contact to Ms. [redacted] was on the next day, July 23, 2015 when Ms. [redacted] stated a desire to resolve her unpaid account. This complaint was filed the next day and no further contact has taken place.As stated, POR did contact Ms. [redacted] at her place of employment, but only on two occasions over two days. Further, the calls to Ms. [redacted]’s work were in compliance with federal law. POR’s representative was never asked not to contact Ms. [redacted] at work until July 23, 2015 which was the last time any contact, or attempted contact took place.We are not sure if Ms. [redacted] was being contacted by other agencies; however, POR can assure Ms. [redacted] and this office that the accusations of this complaint are simply not true and misguided. POR will honor Ms. [redacted]’s desired settlement and not contact her again regarding this account.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

November 10, 2015In Re: [redacted]Complaint ID: [redacted]Dear [redacted]:Priority One Resolutions (“Priority”) has received and reviewed the complaint listed above.Thank you for the opportunity to respond.Priority is a collection agency, and the current creditor of a delinquent personal loan in...

Ms.[redacted]'s name for collection. The original creditor of the personal loan is [redacted], andthe last 4 digits of the original account number are 0315. We have attached a verification of debt letterthat was sent to Ms. [redacted] at her request on October 26, 2015.We must respectfully disagree with Ms. [redacted] on several points of her complaint. As you cansee from the attached letter, we did provide Ms. [redacted] with the date the loan originated. We atPriority strive to provide consumer's with accurate and appropriate information, and Ms. [redacted]'sclaims that we failed to produce documentation are simply unfounded. Ms. [redacted] initially asked fordocumentation on October 23, 2015, and a letter was sent to her within an hour of her request. Sherequested the attached verification letter on October 26, 2015, and was again sent this documentwithin 2 hours of her request.We also deny Ms. [redacted]'s claim that anyone in our office “refused” to cease collection calls.When Ms. [redacted] spoke to our representative on October 26, 2015, she indicated that she would bedisputing the debt, and wished contact to cease. The account was immediately notated to reflect herrequest, and the only contact that has been made since the morning of October 26 is the attached letterwhich she requested.We have already ceased all contact with Ms. [redacted], and will continue to honor her complaintas a cease and desist request. We welcome Ms. [redacted] to contact us if she chooses to resolve thismatter.Please contact the undersigned if we can be of any further assistance in this matter.SincerelyCaitlin B[redacted]Authorized Representative of Priority One Resolutions

Priority One Resolutions (“Priority”) is in receipt of the above claim for Ms. [redacted],and we appreciate the opportunity to respond.Priority is a collection agency currently collecting on an outdated loan from [redacted]with an account ending with the last four digits of 7113. This loan...

dates back to September, 2012.We originally spoke with Ms. [redacted] on 11/9/2015. During that conversation Ms. [redacted]advised us that she had never taken out a loan. Following that conversation the account was movedinto a dispute status and has not had any collection attempts since. At no point have we beenharassing or rude to Ms. [redacted]. Our agents are trained to be professional and courteous at all times.Not doing so would be counter productive to our business. This account was only worked one day andis now closed.Please do not hesitate to contact me if I can be of further assistance in this matter.Sincerely,Sherice M. P[redacted]Authorized Representative of Priority One Resolutions

Priority One Resolutions (“Priority”) has received and reviewed the complaint listed above.Thank you for the opportunity to respond.Priority is a collection agency, and was attempting to collect on an outstanding personal loan inMs. [redacted]'s name. We have treated Ms. [redacted]'s complaint as a cease and...

desist, and have not contacted hersince November 4, 2015. We have no intentions of contacting Ms. [redacted] again regarding this matter.We at Priority are forced to disagree with with the majority of Ms. [redacted]'s complaint. At no timedid any of our representatives “threaten” Ms. [redacted] with a warrant or arrest. Such language is expresslyforbidden, and all agents are thoroughly trained in appropriate verbiage to use when explaining thepurpose of our calls to consumers. We have listened to each call made from our office to Ms. [redacted] andall calls received by her, and nothing of the sort occurred during any of our conversations. If Ms. [redacted]has evidence to the contrary, we welcome her to forward it to us so appropriate disciplinary action canbe taken. However, all calls into and out of our office are recorded for quality assurance purposes, andwe have found no evidence to support her accusations. Priority is not in the business of threateningconsumers, as it would be counterproductive to our business.We would also like to point out that Priority is not a “scam.” We are a legitimate businessoperating within the guidelines of federal law, specifically the Fair Debt Collection Practices Act(FDCPA). Within the guidelines of the FDCPA, Ms. [redacted] was given our business name each time shecalled into our office. We are always more than happy to comply with any consumer request forinformation. Again, to not do so would be counterproductive to us conducting business. Ms. [redacted] wasalso given our mailing address and fax number at her request, though we have not received anycorrespondence directly from her to date.Again, we have not and will not contact Ms. [redacted] or any of her associates again regarding thismatter. We regret not being able to resolve this with Ms. [redacted] directly.Please do not hesitate to contact me if I can be of any further assistance.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Thank you for forwarding to us the complaint by Ms. [redacted]. Priority One Resolutions(“Priority”) has received and reviewed the complaint filed by Ms. [redacted] and we appreciate theopportunity to respond.We respectfully disagree with Ms. [redacted] on some points in her complaint. We did place a callto her...

mother in an effort to locate Ms. [redacted] as she listed her mother as a reference on her originalapplication. We take great measure to ensure our representatives do not disclose the purpose of the callwhile skip-tracing, in compliance with federal law. Specifically, at no time did anyone from our officesthreaten or refer to fraud or legal action. These allegations are taken very seriously and would result inimmediate termination of any employee if it was discovered this type of action took place. If you haveevidence to the contrary, please send it to us so we can take appropriate action. A note has been placedin the employee’s file and increased supervision will take place on all calls.Priority will honor Ms. [redacted]’ request and cease and desist all contact with Ms. [redacted] and herfamily regarding this account again.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Priority One Resolutions (“Priority”) has reviewed Ms. [redacted]’s follow up for additionalinformation and we welcome the opportunity to provide additional information.We have provided Ms. [redacted] and your office with the verification of debt that was sent to heron October 23, 2015. It is not an “invoice” as Ms. [redacted] has suggested; rather, it is the verificationof debt letter as required by the Fair Debt Collection Practices Act. Unfortunately at this time we donot have the original contract information as she has requested, but have contacted our broker whoprovided us Ms. [redacted]’s account in our portfolio and requested additional information. If and whenwe obtain this information, we will provide it to Ms. [redacted].Priority is not a creditor that would have provided Ms. [redacted] her personal loan. Instead, weare a debt collector who obtained Ms. [redacted]’s account for collection. A brief internet searchrevealed that [redacted]’s contact information is ###-###-#### | [redacted]Glendale, CA 91203.We are not sure how else we can assist Ms. [redacted] other than to continue to assure her that wewill not contact her regarding this account again.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
listen to their recorded messages it will show that I did not believe that this was my debt and that I only agreed to pay it was because I didnt want legal action taken against me. and that they told me the only way I could get all the information on this debt was to pay it off in full first. I did make a payment and e-signed agreeing to make payments.  only because like I said I didnt want legal action taken against me. also after I e-signed a agreement I recieved a letter via e-mail from them stating that if I disagreed with this debt I could get all the information on this debt . so after calling them back after I recieved that letter and could tell by their response of there contradiction about giving me all the information . thats when I filed a complaint with you . like I said in my original complaint as well as I explained to them the first time I talked to them on the phone about this debt. at the time this loan was supposively taken out I was in a resident treatment program and had no access to a computer, as well as I didnt nor do I have a bank account and this so called debt was a loan made over the internet and was wired into a account which I had no access to a computer nor did I have a account to have money wired to

Priority One Resolutions (“Priority”) has received and reviewed the complaint listed above.We appreciate the opportunity to respond.Priority is a collection agency and the owner and current creditor of a personal loan in Ms.[redacted]'s name for collection. The original creditor of the personal loan is...

CP Investors LLC, and thelast 4 digits of the original account number are [redacted]. Attached for the convenience of your office andMs. [redacted] is a verification of debt letter. All information is verified before being placed in our office.While we at Priority sympathize with Ms. [redacted]'s concerns, we must respectfully disagree withseveral points of her complaint. Our only conversations with Ms. [redacted] occurred when she called intoour office, multiple times, over the course of October 20, 2015. After the first phone call referencedby Ms. [redacted], our representative did place her account into a disputed status, and no further calls weremade from that point forward. Ms. [redacted]'s concerns that we would continue to contact her arecompletely unfounded. We immediately notated the account upon our first conversation with her, andensured that no further calls were made. Priority would like to stress that we take Ms. [redacted]'sconcerns very seriously, and have taken all available steps to ensure she would not be contacted againregarding this matter.In regards to Ms. [redacted]'s concerns of our legitimacy, we would like to take this opportunity toassure both your office and Ms. [redacted] that we are indeed a legitimate company operating within theguidelines of federal law, specifically the Fair Debt Collection Practices Act. It is our company policynot to give out our physical location or federal tax I.D. We did provide Ms. [redacted] with our mailingaddress, and answered all of her other questions, as we are always happy to provide consumers with asmuch information as we can.We would like to note that Ms. [redacted] called into our office several times and was told bymultiple representatives that no further calls would be placed. We have not contacted Ms. [redacted] sinceOctober 20, 2015, and have no intentions of contacting her again. We regret not being able to resolvethis with Ms. [redacted] directly.Please do not hesitate to contact me if you have any further questions or concerns.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

To whom it may concern:Please see our attached letter in response to this complaint.Thank you!Priority One Resolutions (“Priority”) is in receipt of the complaint referenced above and we appreciate the opportunity to respond.Priority is a collection agency and the current creditor and owner of an...

unpaid personal loan in Ms. [redacted]’s name that was taken out in 2012. The original creditor of the personal loan Ms. [redacted] took out was [redacted], and the last four original account number digits are [redacted]. We are attaching the verification of debt letter for Ms. [redacted]’s and your office’s convenience.Priority spoke with Ms. [redacted] on July 8, 2015 whereby she stated she wanted to verify with her bank regarding the above loan deposit and that she would call back. Priority only spoke to Ms. [redacted] once more on July 9, 2015 when she stated she didn’t recognize the company and ended the call. No further contact has taken place since that time.Priority did contact her family in an attempt to verify Ms. [redacted]’s contact information; however, Priority ensures compliance with all federal laws when skip-tracing, specifically making sure not to disclose to any third party the purpose of the calls and only disclose our identity when specifically asked. We have spoken with the representative and reviewed their collection notes and believe Ms. [redacted] is incorrect in her allegation that we called her family “nonstop.” As stated, some calls were placed, but nothing to the extent that would constitute nonstop.We will honor Ms. [redacted]’s request and cease all contact to her and her family regarding this account.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, as long as the company adhere's to my request to no longer contact me or any other parties for a debt that does not belong to me. Thank you for your assistance. 
Regards,
[redacted]

Priority One Resolutions (“Priority”) is in receipt Mr. [redacted]’ request for additionalinformation and we are happy to assist any way we can.As Mr. [redacted] states, we were attempting to locate Ms. [redacted] via skip-tracing efforts. Inaccordance with the Fair Debt Collection Practices Act, when attempting to skip-trace consumers, wemake sure not to disclose the purpose of our calls to any third party. As our representatives are trained,this was the case when speaking with Mr. [redacted].We are truly sorry for any “sensitive issues” and “deeper wounds” that were brought out bycontacting Mr. [redacted]. Unfortunately, as stated above, we can’t disclose all of the information Mr.[redacted] is seeking. We are able to tell him that our information listing him as a reference for Ms.[redacted] was provided to us when we acquired Ms. [redacted]’s account. There was no pulling of Mr.[redacted]’ credit report and absolutely nothing should be present on it from FMR.Please contact the undersigned if we can be of any additional help in this matter.Sincerely,Caitlin B[redacted]Authorized Representative of Priority One Resolutions

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]