ProbioSlim, LLC

RE: ID ***To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriously.
In response to the above-referenced complaint, this customer has been
immediately and permanently suppressed from receiving any and all emails from
us.We apologize for
any
inconvenience the customer may have sufferedWe trust that our actions satisfy
both the consumer and the Revdex.com and consider the issue closed. Please
do not hesitate to contact us with any future inquiriesRegards, ProbioSlim , LLC

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 06/02/The customer contacted ProbioSlim Customer Service Center on 06/14/2016, accepted an additional free trial bottle and extended the trial periodAn email was sent to the customer notifying him of such changes. On 07/22/2016, the customer was billed for their first monthly supply in the amount of $($plus $shipping and handling plus $tax) On 07/22/2016, the customer contacted ProbioSlim Customer Service Center to cancel the account and obtained return instructionsTo date, the trial has been received by our Returns Department but not the monthly supply. On 08/03/2016, we issued the refund for the disputed amount of $and an additional refund on 08/05/in the amount of $4.99, for a total refund of $48.19, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Conditional acceptance contingent on actually not receiving further communication from this corporationIf further emails are sent, a new complaint will be opened
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #*** I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

RE:
ID ***
To Whom
It May Concern,
ProbioSlim takes allegations of fraud and non-compliance very seriously. In response to the above-referenced
complaint, we have issued a refund in the amount of $Refunds usually
take between 1-days to process through the
customer’s bank or credit card issuer
The customer signed up for their free trial on 08/08/The customer was
then billed for their first monthly product on 08/26/in the amount of
$($plus $shipping and handling) and for their second monthly
product on 09/25/in the amount of $($plus $shipping and
handling)On 09/29/2015, the customer contacted the ProbioSlim
customer service center to cancel their account and obtain return
instructions. On 10/29/2015,
we received shipments back at our Returns DepartmentOn 10/29/a refund was issued in
the amount of $69.99. On 02/02/2016, an
additional refund was issued in the amount of $69.99, bringing the total amount
of refund to $
We apologize for any inconvenience the customer may
have sufferedWe trust that our actions satisfy both the consumer and the
Revdex.com and consider the issue closed.Please do not hesitate to contact
us with any future inquiries
Regards,
ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. However, I still find their practices suspect and that it is a shame that I could only receive justification by going through the Revdex.com
Regards,
*** ***

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 04/22/Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship dateThe customer was billed for their first monthly supply on 05/10/2016, in the amount of $($plus $shipping and handling)On 05/10/2016, the customer contacted ProbioSlim Customer Service Center to cancel the account and obtained return instructionsTo date, the trial has been received by our Returns Department but not the monthly supply. On 05/13/2016, we issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
I recently rejected a response from the company My complaint number is *** The expiration date was covered up and I believe that the potency of the supplement was not to the highest level I have an attachment of the product with the expiration date covered up on the product that I received as a trial The second bottle has an expiration dated of 5/which would of been taken past the expiration date had I taken it The company is very tricky on how they explain things to you as well Telling you that you will receive a free trial of something and then billing you before they promise the billing will take place They also did not respond to the fact that my account was in the hole when it came to being able to pay my rent on time
Regards,
*** ***

] If Probioslim took these allegations seriously they would be up front with these terms or at least looked at web redesign after the numerous complaints they have received. The terms for this "VIP membership" terms are clandestine (on another tab at bottom of screen). This website is designed to manipulate consumers. Probilslim is aware of the numerous consumers that have fallen victim to this deceptive business practice as evidenced on http://www.pissedconsumer.com/. I was not offered a full refund when I called customer service. I was offered a %refund unless I returned product at my cost. There are ridiculous return instructions on another hidden tab. I refuse to return this useless product at my cost. After my complaint to Revdex.com I received email from Probioslim that the charge to my credit card will be refunded but, no offer to pay for shipping and handling to return product. This refund is a result of formal complaint to Revdex.com not as a result to calling customer service. I will not return product at my cost
Regards,
*** ***

RE: ID ***To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe customer
signed up for their free trial on 06/26/Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date. The customer was billed for their firstmonthly supply on 07/24/2015, in the amount of $($plus $shipping and handling) On 07/14/2015, the customer contacted ProbioSlim Customer Service Center to cancel the account and obtained return instructionsTo date, no returns have been received by our Returns Department. On 07/14/2015, we issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 07/28/Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship dateOn 08/15/2016, the customer was billed for their first monthly supply in the amount of $($plus $shipping and handling) To date, this customer has not contacted ProbioSlim Customer Service Center to cancel the account or obtain return instructionsOn 08/15/2016, we cancelled the program and issued the refund for the disputed amount of $74.98, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

RE: ID ***To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriously. In response to the above-referenced complaint, we are unable to locate an order with the information providedWe apologize for any inconvenience the customer may have sufferedWe
trust that our actions satisfyboth the consumer and the Revdex.com and consider the issue closed. Pleasedo not hesitate to contact us with any future inquiriesRegards,ProbioSlim, LLC

RE: ID *** To Whom It May Concern, ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe
customer signed up for their free trial on 05/02/The customer was billed for their first monthly supply on 06/06/2016, in the amount of $($plus $shipping and handling) On 06/17/2016, the customer contacted ProbioSlim Customer Service Center to cancel the account and obtained return instructionsTo date, no returns have been received by our Returns Department, for this orderOn 08/23/2016, we issued the refund for the disputed amount of $69.99, as a good faith gesture to our customer. We apologize for any inconvenience this process has caused the customerWe trust that our actions satisfy both the customer and the Revdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards, ProbioSlim, LLC

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

RE: ID ***To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn response to the above-referenced complaint, we have issued a refund in the amount of $Refunds usually take between 1-days to process through the credit card issuerThe customer
signed up for the ProbioSlim free trial program on 04/14/Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date The customer was then billed for monthly bottle on 05/02/in the amount of $($plus $shipping and handling) and for their second monthly bottle on 06/01/in the amount of $($plus $shipping and handling)On 06/08/2015, the customer contacted ProbioSlim Customer Service Center and canceled the account and obtained return instructions On 06/26/and 06/27/2015, the customer contacted ProbioSlim Customer Service Center, inquiring about her refundOn 06/27/a refund was issued in the disputed amount of $74.98.We apologize for any inconvenience the customer may have sufferedWe trust that our actions satisfy both the consumer and the Revdex.com and consider the issue closed. Please do not hesitate to contact us with any future inquiriesRegards,ProbioSlim, LLC

RE: ID *** To Whom It May Concern,ProbioSlim takes allegations of fraud and non-compliance very seriouslyInresponse to the above-referenced complaint, we have issued a refund in theamount of $Refunds usually take between 1-days to process through the credit card issuerThe customer
signed up for their free trial on 06/05/Attached is a screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the invoice of the initial shipment along with the next ship date. The customer was billed for their first monthly supply on 07/03/2015, in the amount of $($plus $shipping and handling plus $tax) On 07/13/2015, the customer contacted the ProbioSlim Customer Service Department and postponed future shipments to October 9, On 08/03/2015, the customer contacted ProbioSlim CustomerService Department and canceled the order. To date, no returns have been received by our Returns DepartmentOn 08/11/2015, we issued the refund for the disputed amount of $80.23, as a good faith gesture to our customer.We apologize for any inconvenience this process has causedthe customerWe trust that our actions satisfy both the customer and theRevdex.com and consider the issue closedPlease do not hesitate to contact us with any future inquiresRegards,ProbioSlim, LLC

RE: ID ***
To Whom It May Concern,
ProbioSlim takes allegations of fraud and non-compliance very seriouslyIn
response to the above-referenced complaint, we have issued a refund in the
amount of $Refunds usually take
between 1-days to process through the credit card issuer
The customer signed up for their free trial on 07/10/Attached is a
screenshot of the terms when signing up for the free trial. Also, the terms and conditions are on the
invoice of the initial shipment along with the next ship date. The customer was billed for their first
monthly supply on 07/28/2015, in the amount of $($plus $
shipping and handling) On 07/28/2015, the customer contacted ProbioSlim
Customer Service Center to cancel the accountTo date,
no returns have been received by our Returns Department. On 08/06/2015, we issued the refund
for the disputed amount of $74.98, as a good faith gesture to our customer.
We apologize for any inconvenience this process has caused
the customerWe trust that our actions satisfy both the customer and the
Revdex.com and consider the issue closed
Please do not hesitate to contact us with any future
inquires
Regards,
ProbioSlim, LLC