Professional Sports Authenticator

Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am still not convinced that the service they advertise is legitimate.  I personally witnessed (1) of the signatures!!If evaluating the authenticity of a signature is difficult on a round object (baseball), then you should not accept them for review.  Their response is that they are just providing an opinion.  I think their service and expertise is less than what's advertised and is not justified in collecting a fee.The response I received for the 5 signatures was very general and generic.  Since I was charged for them to review each signature I should of received a detailed response explaining why each signature could not be verified.  I had to call Customer Service to try and determine what was wrong with each signature and the gentleman could not explain with specifics.  This is NOT acceptable service.I would appreciate a refund for the inadequate services provided.
Regards,
[redacted]