Promotional Marketing Advantages

We apologize for the inconvenience [redacted] experienced with the Metro Delivery drivers leaving door tags on his door.  It was the drivers attempt to deliver a Welcome Home package.  The welcome package is a gift for the closing of his new home with discount cards that can be activated...

and used at his convenience.    We have removed [redacted] name and number from our database.

We have now removed [redacted] name and number from our database we will not contact [redacted] again.

Dear [redacted],We attempted to deliver a welcome package to the customer’s home. Metro Delivery, LLC, DBA Total Home Delivery, is not in the practice of selling alarm systems and/or services, nor are we a scam of any sort. Our website clearly defines...

our privacy policies which explain how we handle data, including an option for the customer to opt out.We have taken the customer out of our database.Sincerely,[redacted]CEOMetro Delivery, LLC

NuHome Promotions appreciates you bringing your concern to our attention; however, this is a Metro Delivery issue.  Metro Delivery is a delivery service for NuHome Promotions.  We will...

pass your comments and concerns over to the Metro Delivery company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

We regret any inconvenience that the homeowner may have experienced with the [redacted] delivered to their door.  The [redacted] is a welcome gift for closing of their new home that contains discount cards that can be activated and used at their convenience at local businesses. The delivery...

tag that is left on the door by the delivery company ([redacted] is to ensure that the homeowner received the Welcome Box.Neither [redacted] nor any of its clients will call any consumers unless that consumer has first given their consent to be contacted.  While we have now removed the homeowner’s name and number from our database, it may take a little time to completely remove the homeowner’s information  from the system. In the event the homeowner receives a call from another company in the meantime, they should request that company not call them again. If we can be of any further assistance to remedy this situation, please do not hesitate to contact me directly.

Hello, Thank you for writing back. I've seen this response to several complaints, unfortunately, it doesn't explicitly address my request. There was no "gift" left at my door. I know that other people have said you've left coupons and other items, however no such box or bag was left at my door. The only thing I received was a piece of paper with a "Sorry we missed you" message, and a confirmation number with my name on it. The second of these notices came in after I had gotten home one night, and before I left for work the next day. This is a very short window of time, and all of the hours encompassed by this time period are incredibly inappropriate times to be visiting someone's house. Not only that, but both notices I received were marked as "Second Attempts" to deliver this mysterious gift, which indicates that there's no actual record keeping for this company as to how often they have attempted delivery. This company took my name and address from public records, and is using it to advertise inappropriately at my house. I do not accept the previous response and will not, until it is expressly stated that no further notices will be left at my door, and my information will be deleted from this company, and any affiliated company's distribution lists. I am deeply disturbed by the horror stories I have read about this company, and I don't wish any further contact from them. Thank you again. [redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
Regards,[redacted]

We regret any inconvenience that the homeowner may have experienced with the Welcome Box delivered to their door.  The Welcome Box is a welcome gift for closing of their new home that contains discount cards that can be activated and used at their convenience at local businesses. The delivery...

tag that is left on the door by the delivery company (Metro Delivery) is to ensure that the homeowner received the Welcome Box. Neither [redacted] nor any of its clients will call any consumers unless that consumer has first given their consent to be contacted.  While we have now removed the homeowner’s name and number from our database, it may take a little time to completely remove the homeowner’s information  from the system. In the event the homeowner receives a call from another company in the meantime, they should request that company not call them again.  If we can be of any further assistance to remedy this situation, please do not hesitate to contact me directly.

This company left a flier on my door that stated "sorry we missed you" with my hand written address and a 1st attempt box checked. I called because I thought it was our home warranty company and after being on hold for some time I queried online and found numerous complaints about this company so I hung up. A representative called me back today after noticing my attempt to call them. When I told them I was uninterested the representative said "thanks and have a good day you dumb [redacted]". I was completely appalled. This company should not be able to solicit in this manner.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Pretends to be a delivery company called Frontline Delivery. Young lady didn't even ring the door bell or knock, just silently came up and stuck the "Sorry we missed you" note on our door with a number to call (I watched her do it, I can describe her and her car she drove) After research, it seems they want you to call the number so they can gather information on you to sell to other companies do they can solicit you for business. Might be a way around the Do Not Call rules as well. Shady company if you ask me.

the delivery person left only the notice at 8:30 pm which scared me. I didn't receive any box nor want it

We apologize for the inconvenience [redacted] [redacted] experienced with the Metro Delivery drivers leaving door tags on his door.  It was the drivers attempt to deliver a Welcome Home package.  The welcome package is a gift for the closing of his new home with discount cards that can be...

activated and used at his convenience. We have removed [redacted] name and number from our database so he will not be contacted by our company again.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I accept that they have removed my name from their contact list. However, this does not absolve them of their shady business practices. There is no "delivery" waiting for me, they already left the welcome package at my door. The door tag was a scheme to get me to call their number so that I would be automatically be opted into receiving their marketing promotions. The "Welcome Package" is not a bunch of Gift Cards, as they claim them to be, but coupons, which you also have to call to activate. These "gift cards" can only be used if you purchase a certain amount of goods and services from the local vendors. This company should not be allowed to use the term "gift card" in its promotions.I would like their Revdex.com grade lowered, to reflect their deliberately deceptive business practices.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Metro Delivery left a note on my door while I was home saying it was their second attempt to deliver a package (there was no first attempt), and asking me to call a number and give a reference number. But I did not order anything and have no dealings with this company.

We regret any inconvenience that [redacted] may have experienced with the Welcome Box delivered to his door.  The Welcome Box is a welcome gift for closing of his new home that contains...

discount cards that can be activated and used at his convenience at local businesses. The delivery tag that is left on the door by the delivery company (Metro Delivery) is to ensure that the homeowner received the Welcome Box. Neither NuHome Promotions nor any of its clients will call any consumers unless that consumer has first given their consent to be contacted.  While we have now removed Mr. [redacted]’s name and number from our database, it may take a little time to completely remove him from the system. In the event Mr. [redacted] receives a call from a company in the meantime, he should request that company not call him again.  If we can be of any further assistance to remedy this situation please to contact me.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I accept that they have removed my name from their contact list. However, this does not absolve them of their shady business practices. There is no "delivery" waiting for me, they already left the welcome package at my door. The door tag was a scheme to get me to call their number so that I would be automatically be opted into receiving their marketing promotions. The "Welcome Package" is not a bunch of Gift Cards, as they claim them to be, but coupons, which you also have to call to activate. These "gift cards" can only be used if you purchase a certain amount of goods and services from the local vendors. This company should not be allowed to use the term "gift card" in its promotions.I would like their Revdex.com grade lowered, to reflect their deliberately deceptive business practices.
Regards,
[redacted]

NuHome Promotions appreciates you bringing your concern to our attention; however, this is a Metro Delivery issue.  Metro Delivery is a delivery service for NuHome Promotions.  We will pass your comments and concerns over to the Metro Delivery company.