Dear Customer,
Arial, Helvetica, sans-serif; font-size: 12px; background-color: #ffffff;">We apologize for the wait and inconvenience, a full refund for your order has been processed.
The refund Transaction ID # [redacted]
Let me know if there is anything else I can assist you with.
Best regards,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
I apologize for the wait and inconvenience, tracking your package it shows that your order was delivered June 6th. Was t he item never received, USPS tracking number is [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
[redacted]
We apologize for the inconvenience and wait, your order was shipped via...
USPS: [redacted] The delivery date was June 6th, For the wait, we will issue a full shipping refund for your order. Unfortunately, we can not process that refund until a temporary hold thats been placed on the funds is released. Please contact your bank to release those funds.
Best regards,
Prontocharger.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
I regret to say a refund is unacceptable. This is about Safety. Consumers need to be protected. Pronto Chargers are faulty and must be investigated.
Regards,
[redacted]
[redacted]
[redacted]
[redacted]
background-color: #f2f2f2; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #313131;">Debra Bischoff,
We apologize for the inconvenience, a full refund for your order has already been processed as of February 13. Your refund transaction ID # is: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. They have refunded my money as of 6/25/2014.
Dear Customer,
I apologize for the inconvenience, it does look like we already issued a refund to help resolve this matter quickly. A full refund for your order...
was processed May 28th:
Refund (Unique Transaction ID # [redacted])
Let me know if there is anything else I can assist you with.
Best regards,
ProntoCharger.com
I purchased a power cord from Pronto Chargers. Pronto Chargers have not responded to this issue. I plugged the power cord to laptop and it Sparked and fried (burned) my laptop. The power cord was faulty and hazardous. I spent $[redacted] for the power cord and lost a $[redacted]...
laptop. I will like the proper Authority to investigate this company before someone gets seriously hurt. Please notify me were I can send this power cord to a U.S. Agency for a full investigation.
Thank You
[redacted]
line-height: 12.730907440185547px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #313131; background-color: #f2f2f2;">We apologize for the inconvenience and wait, we will re evaluate our back order procedures to help our customers stay better informed.
I have issued you a full shipping refund a 10% discount of your product price, refund transaction ID # [redacted]
Let me know if you have any questions or concerns.
Best regards,
Dear Customer,
I apologize for the inconvenience, I will try to help rectify the situation as best as I can. Looking at your order, it shows that the package shipped...
May 5th and expected to be delivered May 8th. Tracking information however does not confirm delivery, at this point and according to our policy we can only claim warranty. I do see we did also try and assist you further by letting you know if you file a lost claim with USPS we would have the order refunded. We have not yet received a claim number. There is also a active dispute on our PayPal account for funds, you would need to either continue the dispute with PayPal or cancel the dispute. We no longer have access to the funds and would not be able to issue a refund.
Best regards,
ProntoCharger.com
[redacted]
I apologize for the inconvenience, we can have a full refund for your order processed. However, until the hold is removed we are unable to issue a refund. You may wither continue with your PayPal dispute or cancel funds so we may process a refund.
Best regards,
ProntoCharger.com
Dear Customer,
Arial, Helvetica, sans-serif; font-size: 12px; background-color: #ffffff;">We apologize for the wait and inconvenience, a full refund for your order has been processed.
The refund Transaction ID # [redacted]
Let me know if there is anything else I can assist you with.
Best regards,
[redacted]
We apologize for the inconvenience, we have issued a full refund for your order. Your refund transactions ID # is below:
background-color: #ffffff;">Refund (Unique Transaction ID # [redacted]
Again, we apologize for the inconvenience and wait.
Best regards,
Customer Support
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear Customer,
I apologize for the wait and inconvenience, tracking your package it shows that your order was delivered June 6th. Was t he item never received, USPS tracking number is [redacted]
Best...
regards,
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.
[redacted]
We apologize for the inconvenience and wait, your order was shipped via...
USPS: [redacted] The delivery date was June 6th, For the wait, we will issue a full shipping refund for your order. Unfortunately, we can not process that refund until a temporary hold thats been placed on the funds is released. Please contact your bank to release those funds.
Best regards,
Prontocharger.com
[redacted],
We apologize for the inconvenience, we have issued a full refund for your order. The refund transaction ID # is below:
Refund (Unique Transaction ID # [redacted]
Again, we apologize for the inconvenience.
Best regards,
Customer Support.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
I regret to say a refund is unacceptable. This is about Safety. Consumers need to be protected. Pronto Chargers are faulty and must be investigated.
Regards,
[redacted]
[redacted]
[redacted]
[redacted]
background-color: #f2f2f2; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #313131;">Debra Bischoff,
We apologize for the inconvenience, a full refund for your order has already been processed as of February 13. Your refund transaction ID # is: [redacted]
Best regards,
ProntoCharger.com
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. They have refunded my money as of 6/25/2014.
Dear Customer,
I apologize for the inconvenience, it does look like we already issued a refund to help resolve this matter quickly. A full refund for your order...
was processed May 28th:
Refund (Unique Transaction ID # [redacted])
Let me know if there is anything else I can assist you with.
Best regards,
ProntoCharger.com
We apologize for the inconvenience, to quickly rectify the situation we have issued a refund for the remaining amount on your order.
To confirm, the refund transaction ID # is [redacted]
Again, we apologize for the inconvenience. Let...
us know if there is anything else I can assist
I purchased a power cord from Pronto Chargers. Pronto Chargers have not responded to this issue. I plugged the power cord to laptop and it Sparked and fried (burned) my laptop. The power cord was faulty and hazardous. I spent $[redacted] for the power cord and lost a $[redacted]...
laptop. I will like the proper Authority to investigate this company before someone gets seriously hurt. Please notify me were I can send this power cord to a U.S. Agency for a full investigation.
Thank You
[redacted]
line-height: 12.730907440185547px; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #313131; background-color: #f2f2f2;">We apologize for the inconvenience and wait, we will re evaluate our back order procedures to help our customers stay better informed.
I have issued you a full shipping refund a 10% discount of your product price, refund transaction ID # [redacted]
Let me know if you have any questions or concerns.
Best regards,
Dear Customer,
I apologize for the inconvenience, I will try to help rectify the situation as best as I can. Looking at your order, it shows that the package shipped...
May 5th and expected to be delivered May 8th. Tracking information however does not confirm delivery, at this point and according to our policy we can only claim warranty. I do see we did also try and assist you further by letting you know if you file a lost claim with USPS we would have the order refunded. We have not yet received a claim number. There is also a active dispute on our PayPal account for funds, you would need to either continue the dispute with PayPal or cancel the dispute. We no longer have access to the funds and would not be able to issue a refund.
Best regards,
ProntoCharger.com
[redacted]
I apologize for the inconvenience, we can have a full refund for your order processed. However, until the hold is removed we are unable to issue a refund. You may wither continue with your PayPal dispute or cancel funds so we may process a refund.
Best regards,
ProntoCharger.com