Publishers Payment Processing, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

The business has responded Please see below:
CUSTOMER RECEIVED AN OFFER FROM *** *** *** WHICH IS A THIRD PARTY AGENCY PUBLISHER PAYMENT PROCESSING DOES CUSTOMER
SERVICE FOR,IT WAS NOT A BILL SHE CAN DISREGARD ANY FURTHER NOTICES.WE HAVE REMOVED HER NAME FROM THEIR MAILING LIST BUT IT CAN TAKE UP TO DAYS

CUSTOMER RECEIVED AN OFFER FROM SUBSCRIPTION BILLING SERVICE TO RENEW OR ORDER WASHINGTON TIMES WEEKLY EDITION FOR 129.95,IT IS NOT A BILL NOR DOES SHE HAVE ANY ORDERS PLACED WITH SUBSCRIPTION BILLING SERVICE
WE HAVE REMOVED HER FROM THERE MAILING LIST

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is
satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
This vendor called me explaining to me that it was not a bill It sure looked like one and what a strange way to get you to re-subscribe, saying that if I do I'll owe $1,plus????
Thanks you Revdex.com I love you!!
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

PUBLISHERS PAYMENT PROCESSING ,INC HAS REMOVED CUSTOMER FROM THE THIRD PARTY MAILING LIST AS [redacted] HAS REQUESTED .

Revdex.com:
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I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Customer has been removed from mailing list .It can take 90 days to stop receiving the offers as these agency pre-print the offers 90 days in advance.

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Customer received an offer from a third party company for her NY Times magazine for $1099.95, it was not a bill.We have contacted customer and advised her she does not need to pay anything and no orders have been placed.
The email she is receiving to renew her services is not coming from the third party company .

Revdex.com:At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
At this time, I have not been contacted by Publishers Payment Services regarding complaint ID [redacted].
Sincerely,
[redacted]

Customer received a call from Trent Nelson claiming to be with the State Representative's office. He said that she owed money on a loan done online. It was with Fifth Third Bank. Cu did not have a have loan with Fifth Third. He had her social security, name and address. Customer stated that she never had a loan in 2012. Caller said that he would check on that and call back if need. Customer also received a voice mail message stating she would be prosecuted. The call was from 440-220-6325.

Review: Mailed two payments for [redacted] Magazine subscription. Checks were cashed,never received magazine, continued to receive billing notices,placed numerous calls/emails to service provider with no return response. With further online investigation I discovered that this is a fradulent company I was led into.Desired Settlement: I sent in two payments of $89.98 which totals $179.96. I would expect to receive no less than this amount back to me, a written apology and an additional payment for mental anguish.

Consumer

Response:

At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: I purchased a subscription to 365 issues of the New York Times through a mail offer I received in our office from Publishers Payment Processing Company. First payment was made with my company credit card back in May **, 2013 and the second payment was made in June **, 2013. I was told to wait 10-12 weeks to receive my first issue after the second payment was made. It’s been exactly 15 weeks and I have not received any issues yet from this company. I have called this company several times and told to call back at a later date and time. When I call back I am told they have to research my inquiry and get back to me with a final answer. To this day, I have not received a single issue from them and no one answers my emails either. I have emailed them 5 different occassions and no one answers or reads my emails. I would like to receive credit back in my credit card. Please help me.

Business

Response:

This customer [redacted](on behalf of [redacted] order ) spoke with customer service representative on 10/**/2013.Per conversation full refund was requested has been submitted and approved .Will receive refund with in 4-6 weeks via check by mail.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Magazine subscription terms have not been met by failure to deliver within company's own timeline. In addition, customer service only responded to inquiry after being threatened with a report to Revdex.com.Desired Settlement: I would like to have my magazine delivered promptly according to regular magazine company delivery. If that's not possible, then I'd like reimbursement of my payment.

Consumer

Response:

At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Review: Here's a little backstory- I received a letter last week form the New York Times telling me that I had paid for my subscription through a third party type vendor who overcharges and that I should no longer use them. I realize it is this company, so I call and ask to have my name/company removed from all of their lists and to please stop sending me mail. The man on the other end says he can't. I ask him repeatedly to remove my name and he fights me every time. I tell him what he is doing, not removing my name and up charging people is illegal and he SCREAMS at me and tells me I am rude over and over and then he hangs up on me. I talk to people on the phone all day and I have never experienced someone being so completely rude and useless. I'm pretty sure you are a representative of a company and are supposed to assist customers. Clearly I struck a chord with the illegal talkDesired Settlement: I would like them to remove my company from their system and never contact me again via mail.

Business

Response:

PUBLISHERS PAYMENT PROCESSING ,INC HAS REMOVED CUSTOMER FROM THE THIRD PARTY MAILING LIST AS [redacted] HAS REQUESTED .

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I paid $89.95 on March * for 52 issues of Soap Opera Digest. To date, I have not received anything. I called the phone number (###-###-####) and it said it is disconnected.Desired Settlement: I would like a refund.

Consumer

Response:

At this time, I have not been contacted by Publishers Payment Processing, Inc. regarding complaint ID [redacted].Sincerely,[redacted]