Pura Vida Bracelets

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Hi [redacted], We received mail that your Revdex.com complaint was never resolved. If you are still having issues with your order, please contact our Customer Service Manager Mackenzie. Her email is [redacted] Thanks, [redacted]Sent on: 1/10/2018 6:26:48 PMSent by: 76.176.204.75

Hi [redacted], We sincerely apologize about this. We have refunded you for you order in full. It will take about 2 to 3 business days to go back to your method of payment. If you would like to repurchase any items, please use the code SORRY50 for 50% off. Again we apologize for the...

inconvenience! Thank you,Pura Vida Team

Hi [redacted],We assure you that the outsourced company we use is honorable and we unfortunately are unable to edit their algorithm. We went ahead and refunded your $10 for the inconvenience. Thank you!

Hi [redacted], We sincerely apologize about this. Looking into past emails, we can confirm that we refunded you $38.50 for the rest of your items back on January 9th. If you have not received this refund, please contact us again at [email protected].  Thank you,Pura Vida Team

Hi **, We sincerely apologize about any problems that may have occurred. If your issue still has not been resolved, please email us at [email protected]. Thank you, Pura Vida BraceletsSent on: 1/22/2018 4:47:51 PM

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint...

resolved.
 
 Dear [redacted],
This complaint is now resolved. Company have issued a refund, and also sent the original order free of charge.
Many thanks from your assistance with this 
Regards,
[redacted]

Hi [redacted], We have taken a look into our system and our only email communication from you was from July 28th about not receiving your first monthly club, which we sent a replacement for. Since then we have only received one email on January 15th requesting your subscription be canceled and we...

canceled it for you after the January order had already processed. We went ahead and refunded you for both December and January's packs. It will take up to 5 business days to go back to your method of payment.  Thank you,Pura Vida Team

Hi [redacted], We sincerely apologize about this. We have refunded you $25 for the 10 missing bracelets. It will take 2 to 3 business days for it go back to your method of payment. Please feel free to use SORRY50 for 50% off to repurchase any items if you like. Thank you,PV Team