Pure Fast Garcinia

The terms of the product purchased were misleadingThe advertisement states that the individual receive the products "Pure Fast Garcinia" and "Affinity Mango Cleanser" for a free trial of daysThe day of the order I try calling a number that the site had, 888-956- It was a non-working numberI found that to be a red flagCompany fraudulently lures you in with trials of their products and then charges ridiculous amount money for a subscription, without any warningI order one product and another product pop up and lock the order where you had to take the product and pay the shipping(This is a scam and should not be allow to happen to anyone) I try to cancel the product and it didn’t allow me toI order on Aug arrive on the Aug 12, My Bank called on Aug 24, telling me that Pure Fast Garcinia was trying to do a fraudulent charge to my account it was deniedMy bank gave me there phone numberI called 1-877-493-customer service and talk to Mr [redacted] G

To [redacted] :Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] .Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records,customer ordered our Garcinia and Mango Cleanse supplements on a day trial basis back on 05/29/and paid the shipping and handling fees of $and $4.95.The trial expired on 06/12/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 06/12/$for the Garcinia and $for the Mango CleanseCustomer contacted our Customer Service on 06/12/and requested for the subscription to be cancelled,which we did.The customer also requested a refund.Our Customer Service offered the customer a courtesy refund of $67.44,which the customer accepted.However we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing the remaining refund of $for the Garcinia charged on 06/12/as well as a refund of $for the Mango Cleanse charged on 06/12/for any misunderstanding when placing the order.Here are the refund confirmations: $Trans ID: [redacted] dated 06/20/ $Trans ID: [redacted] dated 06/20/Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appearPlease see attachment explaining reason of rejection from business Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Once again thank you for a speedy response to my request as I understand it that the company will not be pursuing to take me to collection and will terminate any billing to my credit card Regards, [redacted] ***

To [redacted] Thank you for mediating this consumer complaint from our customer, Case Number: [redacted] Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records, the customer ordered our garcinia and mango cleanse products on a day trial basis back on 08/08/and paid the shipping and handling fees of $and $The trial expired on 08/22/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 08/22/$for the garcinia and $for the mango cleanse.The customer contacted our Customer Service on 08/22/and requested for the subscription to be cancelled, which we didHowever we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the charge on 08/22/$for the garcinia and $for the mango cleanse for any misunderstanding when placing the orderHere are the refund confirmations:$Trans ID: [redacted] dated 08/24/ $Trans ID: [redacted] dated 08/24/2017Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

This company fraudulently lure you in with a suppoesd trial of their products and then charges you a ridiculous about of money for a subscription that you don't want without any warningI was charged and another on my bank account supposedly after the trial week period was upMy products weren't even delivered right away so how they can change you based on the order and not the delivery date is ridiculousI have called them times to try and get this resolvedOriginally, they offered me a whopping 25% refund which I refused asking for the 100%By the end of the call they stated that they would issue a 75% refund or nothing and this was for the amountI had to call back in for the $to be cancelled as well since my bank denied this and alerted me of possible fraud.I was told by the very rude customer service person that they would charge me that amount more times and if it didn't go through they would report me to collectionsI finally agreed to anothe

I ordered pills off this website on my iPhone and it never stated I was signing up for a trialI have screenshots of web page on my iPhone and from my iPadThe iPad webpage states a day trial and the iPhone does notWhen I pull up terms and conditions on the iPad it starts off with trial explanationsWhen I pull up terms and conditions on my iPhone it does NOT state anything in regards to any trialAlso states day money back guaranteeI called to question why I was being charged a total of $and was informed I signed up for a day trialIt states absolutely no where on the mobile website, which varies from the iPad website(same web address) that I signed thisThis company has taken money for a trial I did not authorizeI have pictures of both websites and the terms and conditions on both which are both differentThis is scandalous and this company should have to inform you when you are singing up for a trialI received no notification that I did

I had signed up for a free trail offer on Pure Fast Garcinia and Affinity Mango CleanseThis was going to cost me $*** and $*** for shippingI just recieved my credit card bill and they put $*** and $*** on itI called them and they said they would refund 1/of my moneyThey said there was fine print that stated that I had signed up for this....This business needs minutes to visit themThey are a scam and what they are doing to the American piblic needs to be investigated

To *** *** :Thank you for mediating this consumer complaint from our customer, Case Number: ***.Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to
affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records,customer ordered our Garcinia and Cleanse supplements on a day trial basis back on 07/08/and paid the shipping and handling fees of $and $The trial expired on 07/22/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipments on 07/22/$for the Garcinia and $for the Cleanse,however the $for the Cleanse was declined.Customer contacted our Customer Service on 07/24/and requested for the subscription to be cancelled, which we did.However we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the $charged for the Garcinia on 07/22/for any misunderstanding when placing the order.Here is the refund confirmation:$Trans ID:*** dated 07/25/Refund should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions

If I could give this company a negative star I wouldThey are a rip off company that has absolutely no ethicsWhen I received charges in my bank account that I don't authorize I contacted their customer serve department who was beyond rude and at first they offered me a 25% refund which I refusedI did mange to get them to agree to a 75% refund and even received an confirmationThen again today, I received yet another charge to my account instead of the refund that they said that I would be gettingStay as far away from this rip off company as possibleI am now having to go to my back to cancel my card so that they can't continue to charge me for something that I didn't agree to or want

The terms of the product purchased were misleadingThe advertisement states that the individual receive the products "Pure Fast Garcinia" and "Affinity Mango Cleanser" for a free trial of daysThe day of the order I try calling a number that the site had, 888-956- It was a non-working numberI found that to be a red flagCompany fraudulently lures you in with trials of their products and then charges ridiculous amount money for a subscription, without any warningI order one product and another product pop up and lock the order where you had to take the product and pay the shipping(This is a scam and should not be allow to happen to anyone) I try to cancel the product and it didn’t allow me toI order on Aug arrive on the Aug 12, My Bank called on Aug 24, telling me that Pure Fast Garcinia was trying to do a fraudulent charge to my account it was deniedMy bank gave me there phone numberI called 1-877-493-customer service and talk to Mr*** G

I ordered a free trial of the product PureFast Garcinia and Affinity Mango Cleanse on line on 7/8/and provided my account information for shipping charges During the ordering process, I was never informed that I would be charged later for this product and I was not guided to read any policy or terms of agreement formsI was not provided with an emailed receipt after my order On 7/23/at am, I was billed $to my account without being informedI called the customer service number provided by my bank (844)-709--and spoke to *** on 7/24/at 9:am who told me that I was charged because I did not cancel my subscription/order When I told her I was not informed of this policy, she said it was stated in the terms and conditions Again, I never saw this on the page I ordered from and was not directed to check the box prior to ordering as is custo*** on most transactions like this When I asked if I could return the product for a refund, I was told I was not ab

I purchased a dietary supplement called Pure Fast Garcinia & Affinity Mango Cleanse that was advertised as a free trial, customer just pays shipping The company DID NOT offer any details about a contract regarding a weight loss program or that I was signing up for anything when I decided to try this productHowever, I my credit card was charged $on July 2, after I had already paid the $in shipping when I originally placed the order on June 19, I should mention that I never even took the dietary supplementIn fact, both bottles are still factory sealed
When I called to ask for a refund and said that I was not going to pay for something I did not a agree to, the customer service agent proceeded to claim that I had agreed to a day trial and that if I had called into the company prior to the days, I would have received my full refundI then asked for a mailing address so that I could return the UNOPENED UNUSED product The service agent refuse

The terms of the product purchased were misleadingThe advertisement states that the individual receive the products "Pure Fast Garcinia" and "Affinity Mango Cleanser" for a free trial of days The product was purchased online on April I was charged $on April My argument is that days have not passed since the day that the product was received, which was April 20, and the days after it was actually purchased on line was April 29, which was the 14th day from purchase, so should not have been charged, as of yet, to my account This information is misleading $is a very large feeI did not have a good reaction to the products, therefore, I called the company to let them know that I wanted to cancel and that I should not be chargedThe product was still within the days that were freeFirst I called a number in one of the emails, 888-956-It is a non-working number I found that to be a red flag I called the other number I found for the company

I have a complaint against the process of this particular service for this product Affinity Mango Cleanse and for the pure fast garcinia product that I never ordered You see, I saw this online and I went to try to order, but after I put the credit card information I decided I didn’t want to get the product so I closed out the app The next thing I know is that the trial products are at my door Today I go to check my account and I have a charge for $and $for these products that I never ever agreed on purchasing I called the number shown on the bank statement and I speak to a *** He said that I ordered these products and those were under a monthly subscription I said to him I never ordered these products and not even the trial bottles as I had closed the application before getting a confirmation number He than started to argue of what “ I did” and I said I would never had agreed to this He offered me 30% of my money back and then 50% back I asked to speak to

This morning my bank account was billed $by Pure Fast Garcinia; what showed up on my bank's online record was that amount from 4DM*GARCINIACAMI did not order this product
I called their customer service line 1-888-492-After waiting well over a half-hour, I spoke with a representative and explained the situationShe was unable/unwilling to do anythingI asked to speak to a supervisor many times; finally the rep let me speak to 'Brittany'After explaining the whole thing again, she said she was unable to do anythingShe said that by agreeing to get a "free" sample, and not contacting them within weeks, that I agreed to pay $AND have a monthly subscriptionI tried to appeal to her to reverse the charges; after a few minutes she hung up on me
I went to their site to find their disclaimer/subscription agreement; I did finally find it, but the print was so small I needed a magnifying glass to read itThis is the definition of deceptiveAnd it preys on

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meThey have already processed the refund, and it has been received by my bank.While the company indicates there is a time period to opt out of the automatic delivery, I might suggest that: 1) that notice is seen, in VERY small print, and amidst a ton of other legaleze jargon difficult to read even IF you can see the small print2) I can't help but feel that the company uses these (and other) tactics in a deceptive manner, one that specifically targets seniors on the assumption that they won't be able to read that notice, and that they won't know to call to prevent further billingFurther, their customer service agents are to be kind incredibly rude, uncaring, unsympathetic drones that only claim there is nothing they can doThey make it clear that they are aware of the deceptive click-through notice, and aware that it is designed to click through without being readWhile they did finally give me my refund AFTER I filed a complaint with the Revdex.com, prior to that they were anything but helpful
Regards,
*** ***

To *** *** :Thank you for mediating this consumer complaint from our customer, Case Number: ***.Our company strives to make sure that our customers are 100% satisfied, so we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers have to
affirm and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesAccording to our records,customer ordered our Garcinia supplements on a day trial basis back on 04/03/and paid the shipping and handling fee of $The trial expired on 04/17/and due to the fact that our customer did not contact us to cancel their trial they were subsequently charged for the original shipment of Garcinia on 04/17/$89.92,however the charge was declined.On 05/05/we received payment for the original shipment of Garcinia.Customer contacted our Customer Service on 05/08/and requested for the subscription to be cancelled, which we did .However we feel for our customer’s concerns and do apologize for the inconvenience, thus we will be providing a full refund for the Garcinia charged on 05/05/in the amount of $for any misunderstanding when placing the order.Here is the refund confirmation:$Trans ID:*** dated 05/10/Refunds should reflect on customer’s account within to business days.Please relay this information to our customer and feel free to let us know should you have further questions