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Purely Organic Cosmetics

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Purely Organic Cosmetics Reviews (31)

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #454545} We apologize for your troubles. When purchasing our 14 day trial offer , you are advised to call in within your trial period to cancel if you wish to do so, and no further charges will be billed to your account....

However if you do not call, and your 14 days are over, then you will be charged for the full retail price of the product. All information regarding our offer is in our terms and conditions that were provided for you during your check out process. Your order could not be confirmed without your agreement to the terms and conditions. Again, we apologize for any misunderstanding you had , and at this time you have been fully refunded. We will be reaching out to you shortly to ensure satisfaction. We hope you take the pleasure in trying our amazing product and seeing the results you were originally looking for.  Purely Organic Support.

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #454545} We apologize for your confusion. The $4.95 and $4.90 were charges for shipping out a 14 day trial offer. We advise you to call before trial is over to cancel if needed to. If call is not made we then charge you for the...

full retail product and you are then enrolled into our monthly subscription. This information was stated in the terms and conditions that you had to agree to before checking out. At this time your account has been fully refunded. There is no need for a return, but instead we hope you take the pleasure in trying our amazing products to see the results you were originally looking for. We will be reaching out to you shortly to ensure satisfaction.

Our records indicate that you have been refunded on this date(4/09/2018).   Please feel free to contact our service rep at this number ([redacted]) if you have any questions.  Purely Organic

Complaint ID:[redacted]To whom it may concern,After receiving this complaint we have reviewed the account associated with Ms.[redacted] to better aid in assuring her concerns are handled accordingly. We apologize for any misunderstandings there may have been regarding our rewards program at the...

time your order was initially placed. When you placed your order, you opted to pay $2.49 for expedited shipping. This also provided you with one free month as a VIP Rewards Member, at which time you were provided an email, wherein a discount code for 50% off at lotusleggings.com was provided. After one free month, you were enrolled as a VIP Rewards Member. To maintain this membership the monthly cost is $4.95. At this time we have refunded you in full the amount of $4.95, and your subscription is cancelled. A lead customer support agent will be reaching out to you shortly to ensure your satisfaction. Regards, Xavier L[redacted]Purely Organic Cosmetics+1(855) [email protected]

our records indicate a full refund, please reach out to us via phone on our 1800 so we can get this matter sorted and clarified but we have issued you a refund to your satisfaction.

We apologize and we investigated the situation and it has come to our attention that your account has been fully refunded at this time. Please feel free to contact our customer service rep. Our number is below for you. Purely Organic [redacted]

We apologize for your troubles. We provide the terms and conditions to our customers throughout the checkout process as well as product pages to read and agree to if they wish to continue with their order. Also, our number can be found directly on our bottles, as well as on our website. We do this...

to avoid misplacement. Again, we apologize for any misunderstanding you had with our offer, and at this time you have been fully refunded ,and we will be reaching out to you shortly to ensure satisfaction because we want all our customers to be happy. We hope you will continue to use our products and see the amazing results they can provide. please allow 4-7 business days for your refund to post into your bank account.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I accept it.  I still feel this company should be shut down.  Their advertising is VERY deceptive as their product is NOT FREE at all.  You must pay for it.  And they did try to blackmail me into taking their offer of a 75% refund or nothing.  However, I am grateful that they refunded all of my money except for the shipping charges.  I can live with that.Thank you for your help in this matter.[redacted]

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #454545} We apologize for your troubles. We provide our terms ad conditions to all customers throughout the checkout process to read and agree to if they would like to continue with their order. Your offer ended on 2/18/18 in...

which you were charged for the full retail price of our product; Thus what our conditions stated would happen. Again we apologize for your misunderstanding, and at this time we have fully refunded your charges and we will be reaching out to you shortly to ensure satisfaction. We hope you will continue to try our product out and see the amazing results they can provide.

The order was placed on 2/28/2018. The package arrived on 3/05/2018.  According to them the 14 day trial starts the day you Place the order.  I cannot Try something I have not received.  A transaction was initiated on my debit card on 03/13/2018 to debit  from my account $89...

twice.  I was furious and called customer service and cancelled the product. .  They refused to give me their business address or anyone higher in authority so I could send a written complaint. I got the address from your website.I called my bank to see if I could stop the transaction  The lady who I spoke with me from the bank and found the phone number told me this product was at [redacted].  I will be going to [redacted] today to see what their price is.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I accept it.

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