PuroClean

Complaint: [redacted] I am rejecting this response because:Completion date was agreed to and solid I forged nothing I entered the date we discussed and was under the impression [redacted] did the same on his copy of our contract I thought he wrote down Nov in f*t of me, but I don’t have video evidence of this [redacted] was and has been aware of this from our earliest conversations and I have text logs to prove this of his multiple promises to have it completed before Thanksgiving, including before he even drew up the contract My pregnancy has defined the deadline of this project and if I thought [redacted] was unable to commit to a deadline in the first place, I never would have hired him for the job That’s how important this has been to me There is nothing left to resolve We now have to come up with an alternative solution for our cats What is up has to come down and the project is terminated, so there is nothing left to resolve aside from reimbursement and repairs to my roof My family is staying in the house with us for an undetermined amount of time to help with the baby I knew this when planning this project and, again, never would have hired [redacted] if I knew he intended to be doing work past Thanksgiving while they are here My roof has to be patched and I do not feel safe having [redacted] on my property or being forced to interact with him any further Even if we were able to resume this project say, years from now, I wouldn’t want [redacted] to do it as he has proven himself so untrustworthy and unreliableAs for the review situation on [redacted] , I contacted [redacted] customer support because given their website design, I was unable to respond to ***’s reply to my review wherein he tried to slander me and my husband I followed the advice I was given and left a separate review as an amendment, which I stated in the amendment It’s clear I am not a different person and it is about the same job I can provide chat logs with [redacted] Support to verify this I did not want to leave a separate review I’m not trying to leave him hundreds of one-star reviews and ruin his rating I simply needed to respond to his reply and this was the only way to accomplish that It is also required that in order to submit a review, you must enter a star rating, so I just picked the same as I did before I can even contact [redacted] again and see what they can do to make sure the additional star doesn’t affect his rating, but they assured me this wouldn’t show up as a verified review anyway, which was fine to me; I just needed to be able to respond I am also a pro on [redacted] and am accustomed to dealing with their support teamAt no point did [redacted] make the distinction either verbally or in writing between finishing the Pergola portion of the job vsthe entire job Again, an open, unenclosed pergola is useless to me and if he had made this distinction I would have objected outright and refused to work with him He admits he knew it was to keep the cats safe- how is an open pergola accomplishing that? Even if this WAS what he has promised, it is not what he has done He didn’t do what he said he was going to and left it in a haphazard, half-finished state held up with braces with no crisscrossing beams on top and the beams he attached to my roof unsealed and vulnerable to leaks My reasons for wanting this catio are as discussed; to protect my cats and get the litterbox out of the house The deadline was firm because of my due date and my family’s arrival [redacted] doesn’t even need to know my reasons or motivations I shouldn’t even have to share that information with him I shouldn’t have to beg and plead and share family details in order to get him to do his job He just needed to do what was outlined by the date agreed upon And of course the dimensions are not in the photo of someone else’s catio on someone else’s house ? It’s in the contract! [redacted] has been aware of my due date and obviously pregnant state and again, perfectly aware that the deadline was Thanksgiving We didn’t incorrectly measure anything I did not measure from the temporary braces, but from where the walls will end Even if I measured from the overhanging far edges, it is still short [redacted] has attempted to assert that the square footage of the ROOF is what matters when he knows this is not the case The contract specifies an ENCLOSURE measuring 11x20, not a roof I have photos showing this with a 25ft measuring tapeOnly the DAY OF finally starting work on my property on November 21st, did [redacted] object to following the picture I had submitted If he had raised these concerns when he first visited and gave me an estimate, I wouldn’t have hired him and I made it clear I was not happy with his idea Given the date, I felt very trapped and had already paid 50% down He literally backed me into a corner I have spoken with my brother-in-law, who builds houses, and he sees no reason why it couldn’t have been done below the roofline by erecting a frame against the brick wall or cutting notches to come out under the roof and using brackets or something similar What he did is not slightly different, it is a major deviation and an even further deviation from what he said he was going to do when we talked in person The house in the picture I submitted is brick, also has gutters, as well as hardy board under the eaves and a window inside I scoured Google images for that photo; I couldn’t find anything closer I never agreed to beams placed on the roof where [redacted] put them To reiterate, he told me he was going to use wedges and have them coming out right on top and over the gutters Instead, he went up about a full foot higher, didn’t use wedges, and attached everything directly to my roof He never got my permission to do this It looks ridiculous I never agreed to this He just made the work easier for himself and pretended like he was doing me a big favor [redacted] DID knowingly leave my roof in a vulnerable state I twisted nothing He left it unsealed on the 21st, didn’t say anything about it, and then didn’t show as promised the following day to finish the job He didn’t mention it or notify me until Saturday Leaving it in that state even for a day is unacceptable He apparently intended to leave it like this for a week as his group text stated they wouldn’t be back at work until the 27th This is Texas; weather forecasts change all the time and are wildly inaccurate It’s also humid and I have mold allergies The roof he nailed into is directly above the baby’s nursery and my bathroom and bedroomI never complained that [redacted] showed up at 10:30pm to give me a quote, I only said that it was dark when he arrived I brought this up because it clearly affected ***’s ability to give an accurate estimate; something I would have thought he would know better than to do When he came back in the daylight and changed his mind almost a week later I thought this was unprofessional and worth mentioning because it speaks to his character I have had dozens of easy and positive interactions with contractors both here in DFW and in Tennessee My husband and I have never sued anyone We did file a complaint through [redacted] against a contractor who also didn’t do a job to spec and ruined our hardwood floors This was done entirely through their “ [redacted] Guarantee” resolution process and there was no litigation involved We rightfully won that disputeI HAVE had background checks done and can provide them My record is perfectly clean I’ve worked for a fortune company and have a BFA and MFA I paid 50% down, $2,875, to be precise, as agreed upon and was to pay the remainder upon completion The labor that [redacted] and his crew did is useless and was not what was agreed upon, done to spec, or by the deadline I shouldn’t be forced to pay for something I did not want Just because labor was done, doesn’t mean there must be compensation If I hire someone to mow my lawn, and instead they show up and do jumping jacks for an hour, I’m not obligated to pay them anything [redacted] has never made a request for a payment draw! He’s never said anything like this and there is nothing in the contract about payment draws! It hasn’t even BEEN two weeks since I paid [redacted] 50% on November 14th! He’s literally making this up I never offered to trade a mural painting in lieu of the remaining balance!!! This is absolutely infuriating! We had one friendly conversation about my work and what all I did in f*t of his crew- I was wearing my ap [redacted] as I work on my paintings at home I never made such a request and never would This is unbelievable! I have text logs to prove every single delay and change of plans If you simply read through my first complaint, you can count them up for yourself Regards, [redacted] ***

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] In regards to the statement sent from [redacted] on the form OS, if you look at the date on the form that he [redacted] filled out himself, you will see that it was never sent to me till march 2014.I didn't even realize till now why he had me post date it and send it back , in finding that the time frame was crucial to getting the title within the days know I understand.Again asking me to lie just as he did to say the tow truck driver damaged property getting the carAlso no were did it say on any of his business cards or correspondence that he would get me close to getting a TITLE or we almost got the TITLEI was told to sit back relax and not to worry that I was in good professional hands and to stop calling him, and that was once every couple weeks Now he wants to put the blame on [redacted] - [redacted] ***, because of his incompetence [redacted] told me after the auction date was in the paper, that the day after the auction the car was legally mineHe lied , do you think if I had this car in a safe place for a year I would all of a sudden expose it to be taken, NOAll anyone has to do is look at the paper work that [redacted] sent me before, during and after , it will prove he lied and did not do his job in a professional manner, as he admitted in his E- mail to me, We made a mistakeThat Mistake(incompetence), however you put, still cost me a great deal of money As far as compensation I find it fitting that [redacted] pay the $This a fair amount to the amount I could have gottenThank You [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Once again it goes back to [redacted] trying to place the blame on me, one minute your told I was to send a letter in to the state that he knew nothing about or thought it had already been done, next minute he says yea, I sent you the form to fill out witch is it , I was suppose to have sent a form in you knew nothing about , or send you back the copy that you sent me to go to the state back dated, and your rite why did you tell me to put that dateThis is the letter that you sent me and I spent dollars to get it back to you next day that you said the post office screwed up ( yup Blaming our post office also) and didn't get to you the next dayI would think [redacted] would be more careful, after all there are dated receipts and e- mails to all my claims, and this can be proven no matter how psychotic he try's to portray me

[redacted] AKA OHIO Titles Online POB - Cleveland, Ohio - [redacted] Email: [redacted] Revdex.com [email protected] Re: Complaint [redacted] We would very much like to respond to the complaint but your web site will not allow us to do so For your edification please be advised that we will absolutely do the work we are required to do if and when the State of [redacted] will release the [redacted] form he ( [redacted] ) was required to file with the State of [redacted] within days of completion of the work and abandonment of the vehicle in their shop [redacted] did not do file an OSform and failed to advise us of this fact When we prepared the paperwork, advertised the auction, etc we were advised the OSform had never been filed with the State after he ( [redacted] ) made application for title (this item would have been easily corrected had he retained possession of the vehicle)We advised [redacted] that we will file the form with the State of [redacted] and pay for all ads (as a token of good will) After we filed the form with the State of [redacted] allowed the vehicle to be removed from his property by the lien-holder ( [redacted] knew he had to have possession of the vehicle to complete the auction/sale (he safeguarded the subject vehicle for over a year and cannot run an auction/sale without the vehicle being in your possession) In fact, he told [redacted] ***, “I saw their tow truck go by my shop.” Without the vehicle in his possession the State of [redacted] will not sign off on the OSform and allow the auction/sale of the vehicle He blames us because the lien-holder took their property back We never told [redacted] we would provide him a title, merely the paperwork to obtain the title and it would seem his stories are getting better with the telling He also failed to tell you he threatened me ( [redacted] ***) and that I told him the conversation was over, “do as you will.” It is easy to verify our response and I would hope this is done Sincerely, [redacted] Ohio Titles

R&R Construction has every intention to finish this project despite homeowner's refusal to pay anything towards a final change order requested months ago by the GCProject was not over charged 56% per homeowner's complaint commentThe project was priced at $62k with 8' wallsHomeowner was advised BEFORE framing began that 14' walls would instead be required due to the home's elevationHomeowners were made aware that the price would to complete the project would no longer cost $62k and that change orders would be issued periodically to cover the cost in extra material, time & laborGc made the homeowner aware approximately months prior that a final change order would be submittedBoth homeowners became highly agitated sparking a heated discussion between both parties but at no time did the GC belittle or scream at either homeowner as claimedIn fact profanity was used towards the GC by the female homeowner insteadGC had continued working on the project despite having recieved no final payment and infact went over and above in an attempt to appease the homeowner by completing some additional work that was not related to the contract to include painting a living room wall and partial ceiling area and hang mini blindsGC regrets any stress caused to the homeowners but feels that homeowners were not familar or prepared for the cost and time the modified project would actually take to finishGc will resume work on the project once this dispute is resolved

This man makes things up as he goes alongI have no idea what he is talking about post dating a formWe did not steal the car and we are not paying for it: periodOur mistake was not notifying the State of *** *** he had an abandoned carWe did not notify the State of ** he had an abandoned vehicle as it was his responsibility (OSForm attached) not oursHe admits he concealed the car for a yearThis man is a comedianWe have also attached a copy of the ** statutes

The worst! Bud C*** will take forever to get you paperwork and then it will be worthlessYou do not get a title but, instead, a ridiculous bunch of forms with which to petition the courtsWhen I attempted to submit these, no one had ever heard of them You WILL NOT get a title! I am out $250!

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *

Thank youI will be needing the Revdex.com's assistance with this situation as this person is unwilling to resolve*** *** has been submitting multiple star reviews on *** for the same jobShe is determined to make our company look bad when we have tried repeatedly to cooperate and resolve the
situation with her and her husbandWe have recorded evidence to support our claims of being threatened and verbally abused by this customerIt was decided in an effort to protect ourselves, conversations going forward would be recorded as there is a history of the homeowner threatening *** ***This person has also forged the contract by entering a completion date that we did not agree toAt the time the contract was signed it was mutually agreed on by both parties that this field would be left blank after R&R Construction made this customer aware that multiple jobs were being completed during this time but we would do our best to complete the PERGOLA portion of this part project by ThanksgivingThe pergola portion was completed as promised on time however the homeowner was still upset and called R&R on Friday 11/because she expected R&R Construction to resume work on the remaining portions of the project during the holiday weekend after we had already sent a text on Wed 11/advising our customers that we would be out of pocket from Thursday 11/until Sun 11/26. Homeowner had initially told R&R Construction she wanted this enclosed Pergola built because wild animals were attacking and killing her catsNow she is telling *** that this was supposed to be built because she is expecting a baby on Dec 1st and she has nowhere to relocate a litter box that is supposedly located near the baby's nursery??? We have tried repeatedly to resolve with this homeowner to no avail! Our recorded call will show evidence of thisI would also like to add that we also sent her a text the following day (thinking she may have needed a day to cool down and become more cooperative) we asked if we could come to her home and resume work AND make whatever changes she desired in an effort to make her happyHer reply was that we were no longer welcome on her propertyShe has accused R&R Construction of shorting her on sq footage when they took it upon themselves to incorrectly measure the pergolaThere are currently temporary support braces supporting the PergolaYou do not measure from temporary braces when attempting to determine sq footageThe photo and drawing she submitted to R&R never contained dimensions desiredOnly the contract specified the dimensionsHer home is totally different compared to the photo she submittedI explained to her in person that it would be slightly different due to the fact she had gutters and therefore the gutters in that area would need to either be cut back to accommodate the pergola attachment OR attachment would have to be placed on top of the roofShe agreed on roof placement and the project was designed as such at that pointShe is now claiming R&R damaged her roof with nail holes from where rafters were placed atop the roof however this is not trueWe had planned on sealing all areas on that following Monday 11/as there was NO rain forecasted for the upcoming days after attachmentvof these rafters were completedEven after she fired R&R we still sent her a text to let her know the rafters would need to be sealed or she may get some water leakage should it rainThis was a sincere attempt on our part to advise the homeowner of potential water leakage that may occur if rain occurred soonThat of course backfired on us because she proceeded to twist it around and tell the public that we "admitted to damaging her roof and leaving it exposed to the elements"This job was IN PROGRESS and we had no intention of leaving it unsealed however when you fire a contractor it is no longer possible to resume work on the project and this is why they were not sealed at this pointShe complained that I showed up at 10:pm to give her a quote after she AGREED to an appt that late! On that day, I was working a particularly long day and that was the only time I had availableAgain she agreed was this OK! She has also copied and pasted a previous RESOLVED complaint from the Revdex.com on *** in an effort to slander our businessWe have been in business since If we have only "1" RESOLVED complaint in that timeframe I'd say we are doing pretty goodWe feel this homeowner is being unreasonable and unfairIn the recorded call her husband admitted that they have in the past sued another contractor thru *** "when they did not do what they told them to do..so we better watch it!!" We feel that we are the victim in this situationIt's not always the contractor it is unfortunately sometimes the homeowner that should have a background check done to ensure the contractor will be protectedWe received a total of $2,from Mrs.Hoag for a $5,job.She is demanding that we reimburse her for the labor portion of the $2,PLUS the cost to have her roof sealed from another contractor as a resolution, something we do not feel is fair because we do not offer free laborIn addition, the contract states that R&R is to receive payment draws as neededWhen a request was made for a payment draw weeks after initial payment Hali Hoag informed me that she did not have the money in her account yetShe had the audacity to offer a mural painting IN LIEU of the remaining balance to which I objected toShe has lied and said I cancelled on her 10xsI have witnesses (crew members) that can confirm this is untrue.R&R requests that the Revdex.com remove this claim from our profile in order to protect ourselves from slander as we are prepared to seek legal counsel if required.An audio attachment will be emailed to Revdex.com following this response.Sent from my T-Mobile 4G LTE device

*** is the number to call for *** county title departmentI spoke with *** *** (*** county clerk of courts)personally about the mater and was told that the paper work that I have would not get me a title to the *** *** that I had boughtShe also said the judge does not sign off on that kind of paperwork that the only way that I could get a title for the car was to hire a lawer here in *** to do the paperwork for a court ordered title.This is contrary to what I am being told by mr.C*** that his paperwork is good in all Ohio counties.Also his website states he can get a title for any situation guaranteed.He did not full fill his end of the contract and refuses to help me get the title or refund my money

Our response has been mailed to you this day (5/23/15) and is over pages; please advise if not received;
Thankig you in advance,
*** ***

I sent a letter to [redacted] asking for clarification and I'm waiting for a reply.

we have sent you over 15 pages of documentation: what is the problem

From: [redacted]
Date: Tue, Apr 22, 2014 at 2:12 PM
Subject: Ohio titles
To: "[email protected]" <[email protected]>
Complaint - [redacted]
After I sent the last email I went back into our files to pull the OS21 form filled out and returned to us to be forwarded to the State of **.  [redacted] is a liar.  I have no idea what he is talking about post dating a form.  He was asked to sign and date the form.  Why would we ask him to date the form 3/23/13 if the form states he did not receive the car until 4/1/13.  In addition to being a liar he must be a psychic.  Attached is a copy of the form he returned to us.  How convenient it is for him to make claims he cannot possibly substantiate.
[redacted]

he beat me out of 240 a fraud stay away

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,
[redacted] His responce to the mater is a down right lie.I do not have any friends working at the [redacted] clerk of courts.I refused to file the paperwork on the grounds that they would not accept it!That is coming from the [redacted] clerk [redacted] ,that I had spoken with personally about the mater.I called mr.c[redacted] about calling and talking to her and he refused. The only thing that will resolve this issue is a total refund of $239.00 per his guarantee that he can get a title for any situation. He has not lived up to his part of the contract as I can not get a title with his paperwork as he claimed.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] Once again it goes back to [redacted] trying to place the blame on me, one minute your told I was to send a letter in to  the state that he  knew nothing about or thought it had already been done, next minute he says yea, I sent you the form to fill out witch is it , I was suppose to have sent a form in you knew nothing about , or send you back the copy that you sent me to go to the state back dated, and your rite why did you tell me to put that date. This is the letter that you sent me and I spent 20 dollars to get it back to you next day that you said the post office screwed up ( yup Blaming our post office also) and didn't get to you the next day. I would think [redacted] would be more careful, after all there are dated receipts and e- mails to all my claims, and this can be proven no matter how psychotic he try's to portray me.

As the file is so large we have chosen to mail it: the following page is an overview without supporting documentsOHIO Titles OnlineAuto-Truck-Motorcycle Title ReclamationPOB 221152 - Cleveland, Ohio...

44122 - (216) [redacted] (216) [redacted] faxEmail: [redacted] Revdex.com…[email protected] Re:     Complaint [redacted] – RESPONSE          (216) 241 7678, (216) 861 6365 fax, [email protected] We would call you attention to the paperwork signed by [redacted] on 3/25/15: “We will return the completed petition to you approximately 7 days after the title search (usually takes 2-6 weeks) and certified mail are returned from the owner(s) of the vehicle, lien-holder(s) and seller(s) (usually takes 2-6 weeks) with all information and instructions for you to file in the court within your jurisdiction.”   We completed all the aforementioned.  [redacted] failed to file the petition as directed.  What he did do was call a friend in the clerk’s office who told him it would cost him $350 to file the petition which he has refused to do.  It is my guess he is trying to bypass the filing of the petition and get a judge to sign off on the paperwork without paying for it.  He is also asking for us to call the office of the clerk, which we have refused to do.  It should be noted that our paperwork has been used to obtain motor vehicle titles in over 1000 different instances in the State of Ohio.  Furthermore, if one were to Google ORC 4505.101 (abandoned unclaimed motor vehicles Ohio) multiple sites would be provided.   Within 5 entries of ORC 4505.101 one would see case law provided by Justia Law relative to same:  [redacted].  As this case sets precedence it would behoove one to check it.  On page two (2) the individual named who won the case is [redacted] (Buddy C[redacted] aka [redacted]).          [redacted] has made claims that cannot be supported.  He has people making statements and says they speak for the Courts (this would set precedent in the United States).  He has made a claim that the [redacted] Clerk has said no Judge in the State of Ohio would sign off on the paperwork, yet we have over 1000 instances in which The Ohio Bureau of Motor Vehicles has issued title on the paperwork we have provided.  He has refused to follow our directions and file the petition.  He expects us to act as his attorney, which will not happen.  We have lived up to our agreement with him and there will be no refund.  Sincerely, Buddy C[redacted]Ohio Titles Enclosures: dispute response to [redacted]

R&R Construction has every intention to finish this project despite homeowner's refusal to pay anything towards a final change order requested 2 months ago by the GC. Project was not over charged 56% per homeowner's complaint comment. The project was priced at $62k with 8' walls. Homeowner was...

advised BEFORE framing began that 14' walls would instead be required due to the home's elevation. Homeowners were made aware that the price would to complete the project would no longer cost $62k and that change orders would be issued periodically to cover the cost in extra material, time & labor. Gc made the homeowner aware approximately 2 months prior that a final change order would be submitted. Both homeowners became highly agitated sparking a heated discussion between both parties but at no time did the GC belittle or scream at either homeowner as claimed. In fact profanity was used towards the GC by the female homeowner instead. GC had continued working on the project despite having recieved no final payment and infact went over and above in an attempt to appease the homeowner by completing some additional work that was not related to the contract to include painting a living room wall and partial ceiling area and hang mini blinds. GC regrets any stress caused to the homeowners but feels that homeowners were not familar or prepared for the cost and time the modified project would actually take to finish. Gc will resume work on the project once this dispute is resolved.

OHIO Titles Online
Auto-Truck-Motorcycle Title Reclamation
POB 221152 - Cleveland, Ohio 44122 - (216) 235 5634 (216) 381 3435 fax
Email: [redacted] Revdex.com... [email protected] 
Re: Complaint [redacted] — RESPONSE (216) 241 7678, (216) 861 6365 fax, [email protected] 
For your edification please be advised that we will absolutely do the work we are required to do when [redacted] provides the result of the request of Ohio Titles to provide ownership. [redacted] was advised that [redacted] is very slow from the very beginning. 
[redacted] lied to [redacted] and as a result denied any claim he might have had. 
[redacted] was well aware from the beginning that this is a process and as such signed off on same: title search, certified mail: petition. 
[redacted] was never promised a title: merely the paperwork to make application and signed off on same. 
No one has ever lied to [redacted], but in response to the truth [redacted] makes threats in addition to resorting to profanity (email) which I for one do not appreciate. 
We have spent a tremendous amount of time and money on this matter and there will no refund. 
We will file another request with [redacted] but [redacted] will have to provide another notarized power of Attorney and signed terms sheet: [redacted] will not accept copies 
It is easy to verify our response and I would hope this is done. 
Sincerely, 
[redacted]Ohio Titles 
Enclosures: [redacted] Dispute Emails