Quantum Auto Sales Inc

My name is A[redacted] representing quantum auto sales today I'm responding to a complaint that was submitted on June...

5, 2016 ID number [redacted] this is pertaining to Mr. [redacted] I just wanted to let you know that Mr. [redacted] and quantum auto sales have reached an agreement the agreement was reached on June 11 20 16th Mr. [redacted] was switched onto a different vehicle of his request which is a 2006 Toyota Sequoia at this point both parties are satisfied with the transaction in the agreement that we have reached if you may have any further questions feel free to contact me at [redacted] or directly to my office [redacted] thank you so much.

We spoke to customers several times trying to offer to fix most of the problems, they just needed to come up with the cost of parts since the main problem occurred way after the day of the purchase but customers didn't agree. They drop off the car and didn't come back.

Response to [redacted] complaint on 03/24/2013
Case #[redacted]
Quantum Auto Sales was not able to find any records of [redacted] as our customer. This 
complaint is directed to South Coast Car Company. Quantum Auto Sales currently has no direct 
ties with South Coast Car...

Company.

Contract was approved and honored thru Wells Fargo, we believe customer is satisfied now, he was at Dealership yesterday to pay the rest of the down payment. We apologize for the delay on the financing process.