QuickTrim Diet Labs Reviews (%countItem)
QuickTrim Diet Labs Rating
Address: 3201 W Hillsborough Ave #153201-1225, Tampa, Florida, United States, 33684
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Please stop sending packages and trying to charge my account. It is closed!
I want you guys to stop charging my card! Both widderdetoxcom & widderketocom
If I could rate this business 0 stars, I would! Very deceptive advertising. Nowhere did I agree to a subscription to the products, just a trial. I emailed 3 times and got no response. Then called the number on the packing slip and was told I could only get half of my money back and would have to return products sealed & unused. Customer Service was courteous, but the QuickTrim Diet Labs, Widderketo, Widderdetox, and whatever other names they go by are a fraud!
Hello ***,
We apologize for the inconvenience this may have caused you. We have an abundance of customers who understand the terms of our trial upon enrolling and see great benefits from using our products. We do not offer sample sizes or free gifts, we send you a full 30 day supply and allow you to try our products free for 14 days at only the cost of shipping and handling. If you do not cancel within trial, upon expiration you are billed the retail price of the products as well as enrolled in an automated shipping program that is designed to save you from the inconvenience of having to manually place the order every 30 days. The terms are listed on our website, and it has to be agreed to by checking off the terms box to be able to place an order. Unfortunately in some cases our customers do not read over the terms prior to agreeing to them. We do list our phone number and email address in our emails, product labels, and packing slips for customers to be able to contact us if they are not sure of the terms or have any questions about the products.
Your trial started when you placed the order on 06/22/2020 and ended on 07/09/2020 in which we didn't receive any call from you thus your account has remained active and charged you for another month's supply of the products.
We have cancelled your account last 07/21/2020 and as a ONE TIME courtesy, we have refunded you back $109.41 without the need to return any of our products.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
Rest assured, the account is cancelled and you wont receive any further charges.
I have been overcharged by this company and I am filing this complaint to get my full refund.
I ordered a product from this company in the beginning in January and I was charged January 02 for the amount of $6.91 and another $6.89 and that is fine since there I have not purchased more products at all. But I just checked my bank account and realized I have been overcharged from your company on Jan 23 for &44.87 and on Jan 28 for $22.42, on Feb 24 for 44.87, on Feb 28 for $22.42 . I never signed for automatic payment. I did not buy more of your products after January 2nd . I can't believe you guys charged me those amount and I didn't even receive any packages and I don't want them anymore I just want my refund. This is so unfair.I want a full refund. I called this company many times and just once one person answered me and refused to give me my refund. The amount in total I have been overcharged was 134.58 .
I want my refund $134.58
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NutraSlim Keto and NutraSlim Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/01/2020 which you paid shipping and handling fees of $6.91 and $6.89. Your trial ended on 01/22/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through our Email Support on (02/29/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $22.42 and $44.87.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (877)204-9971
Thank you
On 01/21/2020 I made an order, haven't received..false contact information..
I purchased 2 products called Nutraslimbrands: Keto & Detox/order numbers #*** & #*** on 01/21/20 for the amount of $6.91 & $6.89..Which was said to arrive on 01/24/20. Have not received..tried calling the number given on confirmation invoice 1-877-204-9971..its a totally different company..tried website:***@nutraslimbrands.com and ended up here at Revdex.com..they have my Credit Card info..how do I stop them from charging my card for any future products?
I want either my products or refund my money..and cancel all or any future payments after 14 day trial they mentioned on invoice that they may think about collecting off my Credit Card..Thank You
Hello ***,
We went ahead and cancelled your account and refunded ($6.91 and $6.89). You should see a refund in your account within 3-5 business days. If you have any further questions or concerns please contact us directly at (877)204-9971.
Thank You
false advertising, unfair business practices, rude customer support "account managers"
I ordered this product for what I thought was a free 30 day supply on 9/4/2019. I attempted to decline the detox, but there was no way to do so. My bank alerted me to potential fraud when a company attempted to withdraw 89.74 and 89.76 on 9/21 at which time a asked them not to process the transaction. When I called on 9/23, they told me one transaction went through as it was the second which alerted the potently fraud. I pulled the information from my bank statement for the company who withdrew the money and was not able to find the company on google. Knowing I had not made any purchases from this company, my bank credited my account. I also filed a dispute with my bank. Here we are almost a month 1/2 later and I'm surprised the bank The bank debited the same amount as this company had provided documentation that I purchased products from them. I received a number from the bank, contacted "customer support" at which time I still had no clue as to who had taken money from me. I explained to the customer support person this "trial" was not something I was aware. When I asked to speak to the supervisor, she told me 3 times it doesn't matter what I say, they still won't give me a refund. I spoke with 3 account managers at this call center who all stated their was no person who this case could be escalated higher. One person promised to transfer me to a supervisor and never did, another person kept putting me on hold/mute while I was talking to her and then hung up on me because I was being "uncooperative". This person asked for my number which I provided after she also said she would transfer me to a supervisor.
I would like a full refund of the amount of 89.74. I would also like to see this company brought up on a class action lawsuit for false advertisement and unfair business practices.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Nutra Slim Keto and Nutra Slim Detox, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 09/04/2019 which you paid shipping and handling fees of $6.89 and $6.91. Your trial ended on 09/20/2019 in which we didn't receive any call from you thus, your account has been kept active.
You had called to cancel on 11/15/2019 and we received charge-back case on 10/03/2019. Since you had already filed a dispute through your bank. Because of the dispute or any cases pertaining to the charge were confirmed in your account, We may no longer able to refund any charges to make sure no double refunds are processed.
If you can call us back with your bank , we can gladly offer you a refund. The reason we cannot process a refund at this moment without your bank is because you have already requested one with them. Meaning that they already gave you or are going to give you the amount disputed. If we also refund you the amount, you will receive TWICE the amount and in the end you have the possibility of OVERDRAWING your account or getting TWICE the amount removed from your account.
If you have further questions or concerns, please feel free to call me directly at (888)-259-1153 my name is Jesse and I am here to help!
Package tracking info shows as shipped and arrived. I never received it. I requested a refund. I've contacted them 11 times- they refused then ignored
Package tracking info shows as shipped and arrived. I never received it. I requested a refund. I've contacted them 11 times- they refused then ignored Further messages.
The package shows as shipped October 4 and delivered October 10. It never arrived. I emailed eleven times with them. They were responsive at first but then when asking for a refund they ignored and would not respond.
Refund for package that did not arrive.
Ms.
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NutraSlim Keto if you do not call to cancel and return the product.
https://nutraslimbrands.com/
https://nutraslimbrands.com/terms.php
Your trial started when you ordered the product on 6/18/2019 which you paid shipping and handling fees of $6.91. Your trial ended on 7/4/2019, in which we didn't receive any call from you thus, your account has been kept active.
You had called to cancel on 8/8/2019 and your account had been refunded for $40 without being required to return the product.
We do not normally do this but as a ONE time courtesy we have refunded the account $49.74 today 9/6/2019, you should see a refund on your account within 3-5 business days.
If you have any further questions or concerns please feel free to call me directly at 813-518-8855 my name is Jesse and I am here to help!
(The consumer indicated he/she DID NOT accept the response from the business.)
I received the message from NutraSlim below stating below that I cancelled within the 14 day trial period. I did not receive a partial refund "as a courtesy" and I continue to request the full refund of $89.47.
Cancellation Notification
Order Number: XXXXXX
Ordered on 06/18/2019 05:05pm
Dear ***,
Thank you for using NutraSlim Keto. This email is to inform you that your subscription status has been recently updated and your membership and all future shipments have been cancelled as per your request.
Because you have cancelled during the 14 day trial period you are required to send back the remainder of the 30 day supply of the NutraSlim Keto to avoid further charges. (Package must be postmarked within 30 days of today's date)
Please ship to the following address:
NutraSlim Brands
PO Box No. 152212
TAMPA, FL 33684
If you have any questions about the cancellation of this subscription, or if you would like to re-activate the same in the future, please feel free to contact our Customer Service team.
Customer Support
NutraSlim Brands
1-877-204-9971 24 Hours/7 Days a Week
[email protected]
Hello ***,
We were able to process the refund of $40.00 on 08/08/2019 and On 09/04/2019 We also process the additional refund of $49.74.
If you have any further questions or concerns please contact us directly at (877)204-9971.
Thank You
(The consumer indicated he/she DID NOT accept the response from the business.)
The company copied and pasted their previous response. They did not acknowledge my previous message. I've attached the message from the company stating I cancelled within the trial period. I did not receive a partial refund on 08/08/2019. I require a full refund of $89.74. Please see attached.
This company didn't cancel my account when told to do so in June,09.2019 and they still my account at the end of June and in July.
This company was told to cancel my account in June and I thought they had but at the end of June and now at the end of this month,July,they charged my account again for $89.74. This company gave my information and account number to others without my knowledge or permission. A class action lawsuits needs to be brought up on this company for violation of privacy act because I feel violated. I got to go and change everything at my bank because of this?
I also would like the Revdex.com send out to people about this company,people,their products,and practicing policies. This company I feel isn't in the United States.The American people needs to be protected from companies like this.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NutraSlim Keto and Detox if you do not call to cancel and return the product.
Your trial started when you ordered the products on 06/03/2019 which you paid shipping and handling fees of $6.91 and $6.89. Your trial ended on 06/19/2019, in which we didn't receive any call from you thus, your account has been kept active.
You called to cancel on 07/23/2019 and we were able to process a refund for the charges billed to your account $89.74 and $89.74.
Rest assured, the account is cancelled and you wont receive any further charges.
If you have any further questions or concerns please contact us directly at (877)204-9971.
Thank You
(The consumer indicated he/she DID NOT accept the response from the business.)
The email response is false. I am sending email related and the postal receipt to show when I cancelled order and sent the product back. I paid for this products return. The response goes to show this company or it's workers aren't honest. I want to take action because my info and privacy has been violated. No one be able to sent your information to others without permission.They didn't say that on the order of site that they are a third party company or people. I really wish I didn't order this but since I did I will fight for my rights.
Hello ***,
We would like to inform you that you have been refunded of $89.74 billed on 06/20/2019 and $89.74 billed on 07/20/2019.
As a courtesy we went ahead and process the refund for the shipping and handling fee of $6.91 and $6.89 back to your account today 08/06/2019.
Please allow 5-10 business days for the refund to reflect in your account. If you have any further questions or concerns, please contact us directly at (877)204-9971.
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
The reason I want action against this company is because they sent my credit card and information around to others without my permission. They openly said they sent it the companies and my card was charged by different companies not just this company.I gave the FTC the different numbers of the ones who had my information and card numbers. This is wrong and I believe I am not the only one who has been a victim. Please help us stop companies like this one from operating and selling customers information. Getting my money back isn't the real issue,the consumer fraud, privacy act violation,and sending a person's information for monetary gain and then lie about it is wrong. All companies like this needs to be held accountable for their actions to us consumers and not be allowed to cover up and keep continuously defrauding us. Getting my money back was supposed to be a way of quieting this problem down and bury the issue but this needs to expose for what they have done and are doing. Please get the word out about this company. I had to go to my bank and change my account and information to protect my money because I can't trust that information isn't going around. Help put a stop to this,thanks. If you need the numbers they used to get my money, please let me know.
I payed for shipping only, for what was suppose to be a free trail of the products RawliteGARCINA and RawliteDETOX.Got charged $89.67 and $89.74.
On July 3, 2019 I got charged for amounts $6.89 and $6.91 for products RAWLITE DETOX and RAWLITE GARCIN, which was suppose to be a free trial , and only paying shipping. I then received two charges to my Amazon Prime Visa card on July 20, 2019 for amounts $89.67 and $89.74. That same day, I received an email from Chase asking if I recognized the transaction, which I did not. I contacted my bank, and they paused my card until we can find out what is going on. They ruled out fraud, since it was a product that I had paid shipping for, but did say we should dispute the transactions. I called the company to complaint, all the sales rep. whom was a woman who had broken English said they handle several products and asked for specific information, told me that she can only offer me half of the refund since I had already received the trial. I told her I can return it, and she said no. That she will cancel my monthly subscription and give me HALF the refund. She said that in the terms in conditions is explicitly says that you have 14 days to cancel, if not they will charge you full amount for the products, ans charge you a monthly subscription. Not only is it false advertisement, it does not say beside the small fine print that you are indeed paying for the product at a later date if you do not cancel. However, the website is hard to locate, and the numbers they provide are multiple from several different products that in reality do not work as advertised as well. I strongly believe they are placebos, and they are just ripping people off.
I would like for this company to be put on a civil trial since they are falsely advertising, and deciving people with their products. I seek justice, and for this business to have their business license revoked. I also seek a full refund and for the FDA to test their products.
Ms.
When you order on our website you must agree to the
terms and conditions which state that after 14 days +
3 days of shipping you will be charged for the
NutraSlim Keto & Detox if you do not call to cancel
and return the product.
https://nutraslimbrands.com/
https://nutraslimbrands.com/terms.php
Your trial started when you ordered the products on
7/3/2019 which you paid shipping and handling fees
of $6.91 & $6.89. Your trial ended on 7/19/2019, in
which we didn't receive any call from you thus, your
account has been kept active.
You had called to cancel on 7/21/2019 and your
account had been refunded for $45 without being required to return the product.
We do not normally do this but as a ONE time
courtesy we have refunded the account $44.47 &
$44.67 today 7/22/2019, you should see a refund on
your account within 3-5 business days.
If you have any further questions or concerns please
feel free to call me directly at 813-518-8855 my
name is Jesse and I am here to help!
I was billed for 190 dollars of product without my authorization. I called and cancelled within the 14 day period requested but they deny me a refund
Un authorized billing noted on my credit card on 6/9/2019. The company is Quick trim labs. The products were Nutra slim ketogenix mix and nutra slim green coffee detox. I spoke to "Grey" at 888-326-1728 TX. He refused to supply a mailing address other than saying the company was located in Tampa, Florida. The products cost was 89.74 for the provitamin garcina and 89.67 for the detox capsule. I can advise that I paid by credit card and will provide the card number and company at your request/
I want the company to refund the 179.43 dollars I paid by credit card back to the respective credit card. I will send back the product untouched once it arrives and this company agrees to the refund.
Mr.
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Keto & Detox if you do not call to cancel and return the products.
https://Nutraslimbrands.com
https://nutraslimbrands.com/terms.php
Your trial started when you ordered the products on 5/9/2019 which you paid shipping and handling fees of $6.89 & $6.91. Your trial ended on 5/25/2019, in which we didn't receive any call from you thus, your account has been kept active.
You had called to cancel on 6/9/2019. Rest assured, the account is cancelled and you wont receive any further charges.
We do not normally do this but as a ONE time courtesy we have refunded the account $$89.74 & $89.67 today 6/10/2019, you should see a refund on your account within 3-5 business days.
If you have any further questions or concerns please feel free to call me directly at 813-518-8855 my name is Jesse and I am here to help!
They are a fraud using the name of RAWLITE also, beware they will rob you.
I ordered a trial of this product but after that I was sent more of the product that I didn't order and was charged $89.74 and $89.67 plus $8.97 for postage.I sent the first package back and wrote on it, not ordered and cancel. But didn't get my money back and I just got another package I didn't order or want.And charged $89.74. I have no address to write or e-mail them.This stuff did nothing for me like it said it would.I should have known better.
Product_Or_Service: Quick Trim Diet products
Account_Number: n/a
Refund I would like my money back and no further business from them. That totals out to $278.12. Please help.
Ms.,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. Our phone number, product pricing and trial information are all indicated here:
https://www.quicktrimgarcinia.com/terms.html
https://www.quicktrimdetox.com/terms.html
Your trial started when you ordered the products on 11/05/2018 which you paid a shipping and handling fee of $6.91 for Garcinia and $6.89 for the Detox.
Your trial ended on 11/21/2018, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancelled your account on 02/07/2019. You will no longer be billed or receive further shipments.
We want this matter resolved for you. We have processed refund of $89.67 to your account as one time courtesy and because we are experiencing an error in processing a refund for the charge of $89.67 (Garcinia) $89.74 (Detox) last December 22,2018,we will have to send a refund in check but you need to call us at 1-844-872-9827 so we can get your details for the check.
Rest assured, I have placed notations in your account regarding this..
If you have further questions or concerns please feel free to call me directly at XXX-XXX-XXXX my name is *** and I am here to help!
Can not cncel my orders,all phone numbers are dropped. Contacted Discover Card Member Services to dispute the charges, this product no longer works.
Not satisfied with product
for other consumers to stop ordering from this Potential Violater
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only, after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. Before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions. Your trial started on 06/18/18 in which you received a 30-day supply of the products, the trial ended on 07/11/18 without any cancellation hence the regular charges. You were officially enrolled to the recurring shipping on 07/11/18 and you were billed for a new shipment every month until 10/10/18.
https://www.quicktrimgarcinia.com/terms.html
To resolve this case we will issue a refund but we would still require you to call us with your bank on the line so we can get a confirmation that the dispute on the charge is withdrawn. We have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed. If you could kindly contact our support team and request for an RMA (Return Merchandise Authorization), once we get the sealed products back and inspected by the fulfillment center they can process the refund (for the charges on September) and (for the charges on October).
Rest assured, I have placed notations in your account regarding this.
Thank you!
I bought this product online for the free trial and was just charged shipping, since then I have been charged multiple times unwillingly.
I purchased both the Quick Trim Garcinia #XXXXXX and Quick Trim Detox #XXXXXX on August 14th, 2018. I received both quickly, and started to use them and saw some potential results. I then thought that I might be pregnant and stopped taking them. The side effects were substantial. I was super depressed, moody and practically suicidal. I since then have not taken anymore of the product. It was advertised that I would received a month's trial, and since each bottle contained 60 pills, I believed I had received that. I had no intentions of receiving more or being charged for a product I wasn't using.
I received multiple charges after purchase of this product. Initially it was around $40 and I didn't have a problem with it, but then the charges have become higher and more frequent. I was initially charged: $6.91 from PROVITAMINSGARCINIA XX1728 TX and $6.89 from RAWLITEDETOXX5317 GA on August 14th with regards to my purchase. Both of these charges are correct. Since then I have been charged: on September 4th for $89.74 from PROVITAMINSGARCINIA XX1728 TX (I was upset about this charge but didn't do anything if it was needed to get my account current or to settle my account, since I hadn't actually cancelled. However, I never received any more product.), September 10th for $38.56 from RAWLITEDETOXX5317 GA (If my account was settled in above, there is absolutely no reason to charge me for this.), and today on October 7th, 2018 for three transactions: $39.49 from PROVITAMINS-GARCIN, $8.97 from GILMARK(which apparently is their fitness website that you receive a free trial to when you sign up. I have not even logged onto the website until today.), and $38.56 from RAWLITE*.
Like I stated before, if the first extra charge in the amount of $89.74 was needed because I didn't cancel my account I understand. However, I did not receive any more pills, and have not used the product myself for a month and a half. I did not authorize these companies to continually charge me, and I would not have signed up if I knew that they would continually charge me when it said to just pay for shipping. I realize that I probably should have paid more attention to the fine print, but after the $89.74 on September 4th, I thought my account was paid in full and would not receive any additional charges.
Everything in the process I feel was misleading. If they were going to continue to charge me, it should be in bigger print or made more clearer to the consumer, or at the very least be sent an email before the charges happen. I am very disappointed and frustrated.
I would like a full refund from all dates following 9/4, the 10th: $38.56, and from today Oct. 7th: $39.49, $8.97, $38.56, ($12558).and a partial refund from the $89.74 from September 4th if possible.
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only, after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. Before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions. Your trial started on 08/14/18 in which you received a 30-day supply of the products, the trial ended on 08/31/18 without any cancellation hence the regular charges. You were officially enrolled to the recurring shipping on 08/31/18 and you were billed for a new shipment on 10/07/18.
https://www.quicktrimgarcinia.com/terms.html
To resolve this case we have processed a refund for the charges on 10/07/18 $39.49 and $38.56 plus a credit for the charge on 08/31/18 $38.56. There is no further action required on your end. You may keep the products as a customer courtesy.
Rest assured, I have placed notations in your account regarding this.
Thank you!
I ordered a trial offer from this company which said I only had to pay the shipping cost of $6.59 I think it was. and it also stated in the ad that if I didn't cancel my trial membership before 14 days I would be charged $89.and some cents which is the regular price and it would be an automatic refill unless I canceled within the time frame. I did cancel and was told, that I had to return the unused capsules. There was nothing mentioned before or in the ad that this was required and I told the person I talked to when I canceled that that was not in the ad and that I was NOT going to return the rest because I was going to continue taking the capsules to see if they helped me lose weight. Of course, you can't possibly tell if something is going to work if you only take a few days worth of the capsules. I told them that what they were doing was like a " bait and switch tactic" and that it isn't legal to require something to be returned when nothing was said about that previously in their ad. So I'm asking 1st if I have to return these capsules of which there won't be any anyhow because I'm going to finish them and 2. is this legal?
Thanks for any help you can give me in this matter.
***
***@yahoo.com
***
Eugene,OrXXXXX
Order_Number: XXXXXX
No further contact by the busi I just want to find out if I have to return the capsules and if there are any legal ramifications to this. In other words, can they come after me for not returning the capsules since there was no mention of that taking place if I canceled my "subscription"? thanks for any help or information you can give me.
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only, after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. Before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions.
https://www.quicktrimgarcinia.com/terms.html
To resolve this case we have completed the cancellation of your account and there is no further action required on your end. You may keep the remainder of the product as a customer courtesy.
Rest assured, I have placed notations in your account regarding this.
Thank you!
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept their willingness to close the case and I will NOT have to return the unused product. Thank You for your help in getting action and a resolve to my problem.
False advertising. Prices and terms not disclosed up front. Order product as a trial and company then debited my account w/o my authorization.
I saw the product advertised on line stating several celebrities use the product. I ordered the Quick Trim on a 14 day trial basis for about $6.00. Company also sent a bottle of Quick Detox. I received the products on September 8, 2018. To my surprise when I reviewed my bank account, there were two debits of $89.74 and $89.67 posted on 9/20/18. I immediately contacted Customer Service at 1-844-872-9827. I requested a credit to my account and rude lady said no. I then asked for a Supervisor. She put me on hold for a couple of minutes only to tell me that "Supervisor was not available." I then demanded full credit to my account. Rude lady said she could only refund $100.00 since bottles had been opened. However, since these are trial and you are supposed to send them back in 14 days, bottles will have to be opened to try the product and company is supposed to receive open bottles. Not sure what is the difference here. I told rude lady I would contact my bank. Rude lady then said that she would not refund the $!00.00 since I was contacting my bank. Fear of not getting any refund at all, I finally accepted to the $100.00 refund which was credited to my account on 9/21/18 (two credits of $50.00 each). This company is a total rip off. Who in the world is going to pay $90 when you can get it for less than $20.00 at a Walmart. If I would have seen that this products was $89.67 per bottle, I would have never tried their product. In addition to that, someone also signed me up to a Fitm8 without my authorization. As soon as I got off the phone with the rude lady, I immediately cancelled this as well.
I would like for company to provide me with a full refund. To make my refund complete, they should credit my bank account in the amount of $79.41. I'll be happy to return the bottles with the unused product.
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only, after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. Before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions. Your trial started on 09/02/18 in which you received a 30-day supply of the products, the trial ended on 09/19/18 without any cancellation hence the regular charges.
***
To help you with the charge on your account, we can issue a refund for the remaining amount of $39.67 (detox) and $39.74 (garcinia) for the charges on 09/19/18, in that way the full $89.67 (detox) and $89.74 (garcinia) is put back in your account. We will be to proceed in processing the refund once we can confirm that the dispute on the charge is withdrawn. I know this is not likely ideal but we have to make sure any cases pertaining to the charge are closed in order for us to refund any charges and make sure no double refunds are processed.
Rest assured, I have placed notations in your account regarding this.
Thank you!
(The consumer indicated he/she ACCEPTED the response from the business.)
I just wanted to let you know my bank account has not been refunded. Company did not hesitate to take my money but they are taking forever. Thanks
You must call us directly at 1-844-872-9827 with your bank on the line, once we can confirm that the dispute on the charge is withdrawn we will be able to process the refund for the remainder amount. We have to make sure any cases pertaining to the charge are closed in order for us to process a refund for any charges and make sure no double refunds are processed.
terms and conditions not displayed and or explained, additional charges added.
terms and conditions not displayed and or explained, additional charges added.
none
Hello!
When you order on our website you must agree to the terms and conditions which state that you will receive a 30 day supply of the product and you can test it out for 14 days for the cost of shipping and handling fee only, after 14 days + 3 days of shipping you will be charged for the bottles if you do not call to cancel and return the product. The shipping and handling fee charges of the products are non-refundandable as per terms, before fully making your purchase you were asked if you agreed to the terms and conditions. Everything is stated on the terms and conditions.
https://www.quicktrimgarcinia.com/terms.html
But to meet you half way in resolving this case, we can process the remaining refund of $39.67 (detox) and $39.74 (garcinia) for the charges on 09/14/18, in that way the full $89.67 (detox) and $89.74 (garcinia) is put back in your account.
Rest assured, I have placed notations in your account regarding this.