Radiant IPTV

Navigating the channels are difficult. DVR does not work properly. Complains are seldom resolved. THEY DO NOT RETURN YOUR MONEY. If you must, it may be better to do a trial. Spending a little extra may be better than LOOSING lot more. Good luck.

At this time, I have been contacted directly by Radiant IPTV regarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] I have sent an email on January **, to [redacted] regarding this matter, but it looks as if the email did not get throughI am sorry for that, we did not reply sooner because we did not know that we had to send an email directly through the websiteIf you receive this message, please send me an email to let me know that I sent it in the right placeAlso Radiant IPTV has not contacted us since January **, Thank you for looking into our case In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

If customer buy their product and want to return their product Radiant never return their service charge.If some one dispute because of authorization Radiant charge them again without any authorization as they stored the credit card information to their database.They change their terms and condition everyday onlineBefore finish customer's subscription Radiant charge advance as credit card information stored to their database

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I didn't authorize them to renew their service, They can only terminate the service, renew is my optionThe wrote partial reimbursement ? they can only charge me for the usage,I was talking to them every time they always said no auto charge ! Now they trying to still my money ? I want right reimbursement ! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted] Sincerely, [redacted]

Dear Madam, We already refund *** [redacted] Money at [redacted] Please advise the customer to check his bank statement Have a nice day Thank You, Limon Assistant Sales Manager Radiant IPTV

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted] .Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted] .Sincerely, [redacted] ***

Did not even get to see most of the channels! And guess what -they dont have a refund policy!
Even if you cancel the service they still charge you in full. Be aware of that!

This customer has become our TV subscriber on 11-**-2015, and his service is active till today and we billed him times already as per quarterly billing cycleHe did not cancel the
service, nor he returned our box which values $According to our system, he is a valid customer and agreed our terms and conditions during the sign upWe reject all his baseless allegations in the complaintWe abide by our service terms and conditions, cancellation and return policy for each and every clients those are our customer like *** ***

I wish to have negative start for there servicei got months service from them with my own roku playercall them after two month to cancel my account they said to email them why I want to cancel them I did as they saidstill they charge me on my credit cardasking them for refund now they are saying my manager is not here call back later and now I can't even talk to the manager b/c he doesn't want to come to the phoneI would say please its not about the money its the hustle you will getjust keep away from this company

This customer has become our TV subscriber on 11-**-2015, and his service is active till today and we billed him times already as per quarterly billing cycleHe did not cancel the service, nor he returned our box which values $According to our system, he is a valid customer and
agreed our terms and conditions during the sign upWe reject all his baseless allegations in the complaintWe abide by our service terms and conditions, cancellation and return policy for each and every clients those are our customer like *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I didn't authorize them to renew their service, They can only terminate the service, renew is my optionThe wrote partial reimbursement ? they can only charge me for the usage,I was talking to them every time they always said no auto charge ! Now they trying to still my money ? I want right reimbursement !
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

At this time, I have been contacted...

directly by Radiant IPTV regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
          I have sent an email on January **, 2016 to [redacted] regarding this matter, but it looks as if the email did not get through. I am sorry for that, we did not reply sooner because we did not know that we had to send an email directly through the website. If you receive this message, please send me an email to let me know that I sent it in the right place. Also Radiant IPTV has not contacted us since January **, 2016. Thank you for looking into our case.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 I didn't authorize them to renew their service, They can only terminate the service, renew is my option. The wrote partial reimbursement ? they can only charge me for the usage,I was talking to them every time they always said no auto charge ! Now they trying to still my money ? I want right reimbursement !
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted].Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Radiant IPTV regarding complaint ID [redacted]Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...