RAzOR Capital, LLC

Razor Capital, LLC (“Razor”) is in receipt of the complaint of Mr. [redacted], wherein he claims he could not get in contact with Razor in reference to his account.  We appreciate the opportunity to respond to this complaint.  In response, we performed a full investigation into the...

matter.  As a result of that investigation, Razor is closing this complaint with the following explanation. We received email correspondence from the consumer the evening of Friday, March 24, 2017.  We received email correspondence from the third party representing the consumer on Monday, March 27, 2017.  Razor diligently responded to the communications on Monday, March 27, 2017. Based on the foregoing, Razor is closing this complaint as resolved.

Initial Business Response /* (1000, 10, 2015/08/28) */
August 27, 2015
[redacted]
[redacted]
Peabody, MA 01960
Re: Account Number Ending In: [redacted]
Dear Mr. [redacted]:
[redacted] Bank ("[redacted]") is in receipt of your communication dated August 17, 2015 which...

was received on or about August 19, 2015, forwarded by the Revdex.com of Southern Nevada. Please note that this letter is not an attempt to collect a debt, but is in response to your communication. Further, any implication or allegations of wrongdoing is denied.
In validation of the debt, [redacted] states that on or about October 29, 2009, it sent [redacted] W. [redacted] (with the last four digits of the Social Security number being [redacted]) a written solicitation for a pre-approved credit card to: [redacted], Lynnfield, MA 01940. The solicitation had a reservation number of [redacted], which was to fulfill the application. A copy of the solicitation is included with this letter for your review.
The solicitation was Internet-fulfilled on or about November 7, 2009, under account number ending in [redacted], which had an initial starting credit line of $250.00. An e-mail address of [email protected] was also provided.
As a result of your acceptance of the solicitation offer, an account was established on November 8, 2009, and a credit card was sent to you along with a copy of the Visa/MasterCard Cardholder Agreement, Disclosure Statement, and Arbitration Agreement ("Agreement"). The terms and conditions of the Agreement govern the account. A copy of the Agreement is included with this letter for your review.
Payments were received from personal checking accounts signed by [redacted] and [redacted]. Enclosed are copies of the checks for your ease of reference.
The monthly billing statements are not available due to age. [redacted] states that due to non-payment, the account was sold on or about July 14, 2010, to the third-party agency referenced below. Therefore, [redacted] no longer has an ownership interest in this credit card account. Accordingly, any request regarding this debt after the above sale date should be directed to the following agency:
Razor Capital II, LLC[redacted]
Bloomington, MN 55437
(866)[redacted]
It should be noted that [redacted] has not attempted any communication regarding this account since July 14, 2010.
We believe that the information and documents provided with this letter validate the debt. However, if you believe any of the information is not correct, please notify us of the specific issue that you believe is not correct and why you believe it is not correct so that we may investigate the issue.
If you have any questions regarding this matter, please contact our office at (877) [redacted], Monday through Friday, between the hours of 7:00 a.m. and 4:00 p.m. (Pacific Time).
Sincerely,
[redacted] Bank, N.A.
Enc:
C: file
Final Business Response /* (1000, 24, 2015/09/15) */
Razor Capital II, LLC is in receipt of the complaint from Mr. [redacted] originally dated August 17, 2015 and filed against Razor on or about September 1, 2015, wherein Mr. [redacted] asks that the account be removed from his credit report.
Razor purchased Mr. [redacted]'s account ending [redacted] on or about August 13, 2010. The account was opened on or about November 8, 2009, and charged off on or about July 14, 2010. Collection efforts on this account ceased in about November 2011.
Razor Capital II, LLC is not a furnisher of information to the credit bureaus, as that term is defined by the FCRA. Razor does not provide any information, positive or negative, to the bureaus on the accounts it owns. As such, Razor cannot remove any tradelines from Mr. [redacted]'s credit report.

Initial Business Response /* (1000, 8, 2015/08/27) */
Razor Capital is in receipt of Mr. [redacted]'s complaint. In about April 2010, Razor purchased Mr. [redacted]'s account ending [redacted] from [redacted]. Collection efforts on this account ceased in about July 2013.
Razor Capital is not a...

furnisher of information to the credit bureaus. As such, Razor does not report any information to the bureaus. Razor did not "put things on [redacted]'s credit report" as he alleges. Further, since Razor Capital is not a furnisher, Razor Capital cannot remove any tradeline related to this account from Mr. [redacted]'s credit report.

Initial Business Response /* (1000, 5, 2015/10/13) */
Razor Capital is in receipt of Ms. [redacted]'s complaint and has performed an investigation into the claims made by Ms. [redacted].
Razor Capital does not perform recovery activity on the accounts it owns. Instead, that activity is performed by...

agencies on Razor's behalf. Ms. [redacted]'s account is placed with the agency of [redacted] (FFAM) who has been attempting communications with Ms. [redacted] on Razor's behalf. FFAM sent Ms. [redacted] a debt validation letter on August 10, 2015 to the address identified by Ms. [redacted] in this complaint.
In addition to those efforts, Razor has attempted to respond to Ms. [redacted]'s voicemails on four separate occasions at the phone number provided by Ms. [redacted] above; October 5, 6, 7 and, 13, 2015. Ms. [redacted] did not answer on any of these occasions. Razor left a voicemail for Ms. [redacted] directing her to contact FFAM to resolve the debt she is attempting to settle. During the October 13, 2015 attempted communication, Razor was informed that Ms. [redacted]'s voicemail box was full and was no longer accepting voicemail.
Finally, Ms. [redacted] reached out to FFAM on October 7, 2015 (the same day this complaint was filed) and paid this account in full. As a result, Razor considers the matter closed.