Razorback Mobile Home Service & Setup

[redacted]Revdex.com of Southern & Central New Jersey 1262 Whitehorse Hamilton Square RoadTrenton, New Jersey 08690 May 29,...

2015                                      ...⇄ RE[redacted]                                  ...⇄ #[redacted] received her proratedrefund in the amount of $837.07.  [redacted] credit card was credited $540.00 and check #[redacted] in the amount of$297.07.After reviewing [redacted]’scomplaint we have sent an additional check for $50.00 refunding hercancellation fee.Sincerely,Michael B. S[redacted]President

We have placed [redacted] on our in house do not call list.  [redacted] is NOT on the federal do not call list.Sincerely,Michael S[redacted]

Revdex.com 1262 White Horse-Hamilton Square Road Hamilton, New Jersey 08690     January 16,...

2017                                      ...⇄ RE: 1[redacted]                                         ...⇄ [redacted]     [redacted] was issued a prorated refund to her [redacted] ([redacted]) on December 6th.    Sincerely,   Michael B. S[redacted] President

Dear [redacted]#[redacted]We have placed [redacted] on our In House Do Not Call List on July 13th.Sincerely,Michael B. S[redacted]President

[redacted] deposit was refunded to his [redacted] card on February 8, 2016 at 5.24PM, transaction ID [redacted].  We have verified the refund with our merchant company.  [redacted] needs to contact his credit card issuer to confirm the transaction.  I have instructed our office to mail...

[redacted] another copy of the refund receipt.  All the information he will need for his issuing bank is on the receipt.Sincerely,Michael S[redacted]President

Dear [redacted]The repair facility called in [redacted] claim on May 14th.  The failure was a cooling fan motor.  The repair facility was paid for [redacted] claim on May 15th.Sincerely,Anthony R[redacted]Palmer Administrative ServicesClaims Manager

Thank you. I received a full refund. You are wonderful.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards, [redacted]

[redacted]Revdex.com of Southern &Central New Jersey1262 Whitehorse HamiltonSquare RoadTrenton, New Jersey 08690  January 14,...

2015                                      ...⇄ RE:[redacted]                                 �...⇄ [redacted]  Dear [redacted] The service agreement [redacted] purchased does not cover radiators or gaskets.  Since [redacted] is deceased we issued a fullrefund on December 17th and December 22nd via the creditcards used to pay for the agreement. Sincerely, [redacted]President

Ms. [redacted]Revdex.com of Southern &Central New Jersey1262 Whitehorse HamiltonSquare RoadTrenton, New Jersey 08690  October 3,...

2014                                      ...⇄ RE:[redacted]                                                                        [redacted]  Dear [redacted] On September 8th[redacted] repair facility started a claim for the front and rear hubbearings on his vehicle.  We approved thefront hub bearing but the rear bearing damage was caused by physical damage tothe axle causing it to bend.   On page 13 paragraph 9 of[redacted] service agreement there is exclusion for all failures caused byphysical damage. At this time [redacted]repair facility has received payment in the amount of $443.21 for the approvedwheel bearing. sincerely,[redacted]Claims Manager

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and appreciate being removed from the call list (although they did not do so pursuant to multiple verbal requests).  I received calls on my cellphone as my work phone was forwarded to my cell.  I still do not understand how they could have had my work phone number attached to my name, when I Work for a large corporation and nothing would be listed in my name.
Regards,
[redacted]

Revdex.com1262 White Horse Hamilton
Square RoadHamilton, New Jersey 08690November 3, 2015                         RE: [redacted]...

[redacted]
                                        ...⇄ [redacted]
We have checked our data
bases.  We have never called [redacted]
Sincerely,Michael B. S[redacted]President

Revdex.com 1262 Whitehorse-Hamilton Square Road Hamilton, New Jersey 08690     October 31,...

2016                                      ...⇄ RE: [redacted]                                         ...⇄ # [redacted]     [redacted] was issued a prorated refund on October 17th.    Sincerely,   Michael B. S[redacted] President

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
After waiting 6 months, my refund was finally deposited to my checking account on 4/10/17.  Thank you to the Revdex.com...

for your help and for resolving this case for me. I would've given up on getting my refund back but live on a fixed income and can't afford it.  I pray other elderly people won't have to go through the grief I've had to go through.  Thank you again.I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Attached is our response to this concern.Thank you.

Please be advised that [redacted] policy was canceled on November 1, 2014. A full refund in the amount of 59847 has been issued back to her credit card, The deposit of 460.00 was credited back on November 21, 2014 and the first payment of 138,47 was credited back onNovember 25, 2014.We are...

sorry for any inconvenience.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me, pending acceptance from my bank of the issued checks. Today, 5/11/15, we received another check to cover the cancellation fees, however it is in the wrong name.  If I cannot deposit the check, I will follow up with them and request a reissue.
Regards,
[redacted]

Ms[redacted]Revdex.com of Southern & Central New Jersey1262 Whitehorse Hamilton Square RoadTrenton, New Jersey 08690February 9,...

2015                                      ...⇄ RE:[redacted]                                 �...⇄ #[redacted] Dear [redacted],[redacted] purchased his vehicle service agreement from [redacted]; not us.  Catalytic Converters are not a covered item under the vehicle service agreement.  Additionally, there is no record of [redacted]filing a claim.However, we were able to contact the selling dealer and have confirmed that [redacted] received a fullrefund. Sincerely, [redacted]President

We have placed [redacted] on our in house Do Not Call List.  She will not be receiving any calls from our firm. Sincerely,Michael B. S[redacted]President

Revdex.com 1262 White Horse-Hamilton Square Road Hamilton, New Jersey 08690     January 16,...

2017                                      ...⇄ RE: [redacted]                                         ...⇄ [redacted]       We did not call [redacted].  We have placed his phone number on our in house Do Not Call List.     Sincerely,   Michael B. S[redacted] President

We did not call [redacted].  We have been having issues with people saying we called them when we have not.  We have placed a notice on our Revdex.com web site. Sincerely, Michael S[redacted]President