RDR Cargo Express Reviews (42)
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RDR Cargo Express Rating
Description: SHIPPING MASTERS
Address: 76 S Washington Ave, Bergenfield, New Jersey, United States, 07621-6301
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www.RDRcargoexpress.com
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Review: I sent two large boxes to the Philippines, one to my mother, and the other one to my brother. This RDR Cargo & Logistics shipping business pick up my package last October. It is now March, and my family has not received my packages yet. Some of the materials that I sent is perishable, and I am concerned that it will not be fit for consumption. I keep calling their offices in New York and New Jersey and I just received promises that it is on their way.I am deeply concern that the packages that I sent is lost. I need to know how can this be resolve. Thank you.Desired Settlement: If my packages is lost, I would like a refund of the cost of the materials including the cost of freight which I estimated to be about $1,000 for each package.
Business
Response:
The customer's boxes with invoice number [redacted] and [redacted] have already been DELIVERED.#[redacted] - Delivered March [redacted] - Delivered March [redacted]
Review: I shipped a package to my family in the Philippines using RDR Cargo on 9/**/2014.
The package was dropped off at the local agent: [redacted] TEL: ###-###-####
The agent promised that the package would be delivered in two months maximum. The package was not delivered and it has been over three months. I have contacted RDR Cargo and they continue to claim that that package will be delivered soon. I suspect that the package may have been lost or stolen.
The correct contact phone number for this company is:
###-###-####
###-###-####Desired Settlement: I would appreciate it if the package would be delivered as soon as possible if it is still is storage. If the package has been lost or stolen I will require the replacement value of the contents to be reimbursed to me. The value of the contents is $1200, which I would expect would reimbursed for if the the package cannot be delivered if it was lost or stolen.
Consumer
Response:
In reference to complaint ID [redacted], the matter has been resolved. The business has delivered the package to the destination address.
Sincerely,