To Whom It May Concern:We received complaint # [redacted] filed with your office by [redacted] Mr [redacted] states that he did not receive his refund checks from his closed Skylight account He wants the funds placed on his account On July 17, 2015, we spoke with Mr [redacted] concerning his check We mailed three checks to the address on the account, but he did not receive them We confirmed his PO Box address and will mail a check for his remaining funds on July 24th NetSpend regrets the inconvenience Mr [redacted] experienced while waiting on his refund check We have provided him our contact information should he have any additional questions or concerns Thank you, [redacted] Corporate Customer Response TeamNetSpend A TSYS Company
To Whom It May Concern:We received complaint # [redacted] filed with your office by [redacted] Mr [redacted] states that he did not receive his refund checks from his closed Skylight account He wants the funds placed on his account On July 17, 2015, we spoke with Mr [redacted] concerning his check We mailed three checks to the address on the account, but he did not receive them We confirmed his PO Box address and will mail a check for his remaining funds on July 24th NetSpend regrets the inconvenience Mr [redacted] experienced while waiting on his refund check We have provided him our contact information should he have any additional questions or concerns Thank you, [redacted] Corporate Customer Response TeamNetSpend A TSYS Company