Redfox Powersports

My order arrived in a timely fashion. Upon arrival delivery driver called company because he already realized there was going to be an damage. Upon opening motorcycle had broken front left and rear left tail light, broken front panel below gas tank, flawed paint on gas tank, and upon looking for realize company failed to send title and bill of sale. So I had to request to have them mailed. Company sent or is shipping parts to me but arrived damaged with no apologies or compensation for damage. Was thinking about purchasing more from this company but at this point in time probably won't because I don't believe anything they say on their website.

Well back in 2020 I purchased two.50 cc scooters one came in and had no issues coming out of crate the however did. I took the scooter to work with the next night which I was unaware of a defective steering mechanism which caused me to get a broken arm and unable to work.since. I would never buy from this company again

Bought 50RTX, yeah had a few issues, chain came apart in 500 feet... Got master link 3.00 dollars, replaced battery 60 dollars, speedo cable came apart 20 dollars. But overall it is a blast to ride, very fast compared to other 49s. I just wish there was owners manual or repair manual, aftermarket parts or something. Oh well, it is what it is. Would I buy again, probably not. But I kinda like it

Bought a ready to ride 150cc scooter that stop accelerating after 52 miles. Contacted seller and was told they only service parts. They said it might be carburetor. Due to the distance, CA I'm in nyc, it would cost more to send it back than to get someone to fix it locally. The only problem is that people don't like working on Chinese bikes. Anyway, I changed carburetor because seller said it might be the reason why bike starts and idles but won't accelerate. It still doesn't accelerate. Seller warranty only covers parts not labor so everything is coming out of my pocket. Seller is unable to point me to a mechanic and unable to diagnose bike. $1500 down the drain with more coming from dealing with this company. I do not recommend. Ordering from them. If bike arrive broken they will tell you they only service parts under warranty. What good would that do for you. Especially if you ordered a ready to ride bike because you are not mechanically inclined.

Well I got it fully assessed runs good they didn’t send a manual with it but I’am waiting

Before doing my research very well. I decided to order from Red Fox Powersports. I ordered a 125 and a 50cc for my 7 year old and 4 year old for Christmas. I've called before ordering them. I was very much promised for them to be At my house before Christmas. Today I scheduled my delivery. I am thinking I am receiving both of my items. Well on delivery I only receive one of my items. I call because I was never once told it would be two deliveries. The delivery people reconfirmed that they only had one item for delivery. I call Redfox today and they tell me oh it's going to be shipped out tomorrow. I asked was it going to be delivered before Christmas like I was promised. That man called me a liar and said I was never guaranteed before Christmas. Very well yes sir I was. I told him yes I was and he kinda laughted at me and said no I wasn't. So he couldn't give me no other information I asked why they was getting shipped at different times he couldn't answer that either. Right now my aggregation level is at a 100. Taking a chance of my four year old son not having his big present is going to a big problem. After paying 500 for shipping and delivery. Being laughed at and the guy not giving me his name or me any other information. So right now I'm stuck high and dry trying to figure out Christmas. I was yelled and on top of everything...
I couldn't get my words out or anything. These people are the worse. When he told me I wasn't guaranteed before Christmas delivery I asked him was he there for the lady and mine conversation he kept said no so I asked him how does he know he couldn't answer...

bought a scooter WASN'T SATISFIED customer service reps yelled at me and were very rude, took two hours for them to answer the phone I asked them to cancel they would not and over ran the conversation by telling me yelling at me its ok it's coming and hung up. I would not recommend these guy's to anybody , DON'T DO IT. HWY ROBBERY!

I ordered a Pro Hawk bike 6 months ago, and still to this day...25 August 2021, it never arrived. I was promised that it would be shipped by June 2021...it never arrived. The dealership will not even answer the phone. Please, STAY FAR AWAY FROM THIS FRAUD OF A COMPANY. I don't understand how this company is still in business! If you check other reviews, you will see I am not the only customer with a complaint. SAD!

Ordered 125cc grizzly clone for my daughter, atv came in very cheaply made shipping container which I nearly rejected due to condition, but upon inspection found atv had no or very little damage. Assembly was difficult without any manual or instructions, and apparently none available at the time, the atv manual is contradictory of itself and poorly made, you cannot read sections or tell what it's trying to say. After assembly it's been one thing after another, I've worked on this ATV more in one month than my Honda in 5 years. It's motor is probably the only positive thing I can say the atv has. If I could return atv I would. The cheap metal just keeps breaking, I would not recommend to anyone unless the company makes it right if that is even possible.

They say we treat u like family,
b[censored], they do only when u buy. After then it's f[censored] u. Rude f[censored] people. I'm calling the better business, I'm going to tell fox news about this s[censored] hole company.

I can not believe the way the representative Silvia did talk to me. She was super rude, and did finish the chat without giving me the option to reply back. She should be fired.

I buy 125 quad 2 months ago my son used 3 o 4 times frame is broken I called warranty say is no factory problem found local shop to welding I thing that’s not right don’t waste your money with this scammer s

5 stars got what I ordered and all was fine I am a mechanic and I got exactly what I expected and even more it was 80% together and installed the rest with a breeze nice bike and the price was right

I purchased $1,089 Scooter Red Fox Motorsports they have not sent the title or bill of sale have contacted them about the title and bill of sale all they keep saying that it's in the mail I advise you to stay away from this company they are a rip-off,the moped was delivered on 04/15/21 they just continue to lie about the sending of the papers please stay away from this company for your own sake

I bought a new 49cc moped, received it on 4/15/21 and yet to receive the title and the bill of sale, I keep emailing redfox power sports and calling, to be told it's in the mail, this company is horrible, don't give them any money, I have 1089.00 moped I can't even use.

After posting here about my problem getting delivery, I just received a call from the delivery company for a planned delivery. Will be back for further updates. I hope I don't have a problem with the title information as this too has not arrived.

Ordered a 300cc scooter that was said to ship out of my state (Texas) quickly. A month later, I am still playing phone tag with no information about the scooter (phones busy, live chat busy etc.) After reading these reviews, I feel that I need to report a fraud on my credit card I used to purchase the scooter to get my money back. I would NOT order anything from this outfit EVER. Be warned.

THIS COMPANY IS A SCAM.
My daughter requested a four wheeler for Christmas and since it was last minute, I searched the internet for a company I could get one by Christmas. This seemed to be the answer. I later received an email stating it would not arrive by Christmas. Therefore, I called and cancelled my order when I was told it would be 2 weeks late. I did not receive a confirmation email by the end of the day as I was told I would. Later in the week after receiving an email that my order was shipped, I responded to a "do not reply" email, that my ordered was cancelled, even provided phone records. I later spoke to a customer services representative, Sylvia, who told me there was no manager I could speak with and that I could only email my concern, but there was nothing that could be done that they have no documentation of my call where I cancelled my order. I have not opened the package as my attorney will handling things from here.

Just received the 125 and the transmission ids seized. Called support spoke with Monica a very rude person. Had no real help just a condescending attitude. I will be disputing this charge and regretting this buy! DON't GET CHEATED!

Wish I would have seen these reviews before I purchased. Does not run and cannot get ahold of anyone.