Referral Construction, Inc.

Revdex.com,In response:Mr [redacted] unfortunately walked away from his lease term commitment early without following the proper procedure.  His attempt to blame this is on the dealership is certainly concerningand disappointing as we have never experienced his accusation in 25 years of handling lease...

returns.  We are not interested in his attempt to personally attack and threaten by bullyingour employees to regain his $2400 error.  Wilde would have nothing to gain to advise him or anyone to walk away from there lease early so him inferring that would defy logic and or any business sense.  We understand his lack of understanding and follow through is probably frustrating for him but the responsibility is his unfortunately and do sympathize but again wont acknowledge his method of bullying for his own error.As for Mr [redacted] bad mouthing our business and and our people, Wilde Toyota year after year wins the most prestigious awards in the automotive business for customer satisfaction in respect to sales and service.  If Mr [redacted] would like to make an appointment to discuss things further he can contact Mr [redacted] and we will again be happy to attempt to explain any options available.We have attempted to coach and counsel Mr [redacted] on many attempts without success.We have closed this matter internally.Respectfully, and Merry Christmas to the Bureau and its employees.Wilde Toyota

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

Revdex.com,
We have investigated Mr. [redacted]'s concern.
Our documents don't agree with his perception of the numbers. We were unable to secure financing
in respect to his/their lease application. So
then resulting in changing and applying for a finance loan which was approved. At all times
the...

trade in value base on our documents and our interviews is consistent and of $17,000 not $17,500 as Mr [redacted] stated. When leasing there
was a $500 incentive to be added if the lease was approved. So maybe that is where his confusion
possibly came in adding the value of $17,000 and
the $500 is what we can speculate.
We do value his business and apologize for his confusion to this matter.
Wilde Toyota

Revdex.com,The management team at Wilde has investigated this concern.  Our [redacted] will reach out to Brandon within a reasonable time frame and try to resolve things withinreason in the spirit of goodwill. Wilde Toyota