Reliable Media Store

Second order for larger set than first order. Trapper John MD arrived earlier than expected and quality is good. Old show and seller rated quality as 8 out of 10. Other sellers ratings are seldom accurate so I was pleasantly surprised at the good quality of picture and sound. Extremely pleased.

I ordered discs for 2 shows on Dec 15th. Reliable Media Store has plenty of disclaimers on their website, explaining that they do not have ready-made discs on the shelf and ready to ship. Each order is hand crafted after the order is placed and paid for. Based on some of the poor reviews I've read, I intended to give them about a month before I reached out to them to inquire about the progress of my order. However, on Dec 27th, the postal service informed me that my order was sent, they arrived Dec 31st. I've pulled up every disc and viewed them on my computer. They are PERFECT! Well-made and complete for 2 old shows that you can't get anywhere else. I don't understand those who gave poor reviews. Reliable Media Store is top-notch!

I'm very disappointed with them because they lied to me and because I called them out on it they blocked me is this the way u treat customers

I was initially very skeptical of this company after reading the reviews but given that they were offering something I really, really wanted, I decided to risk it. I ordered on 08/21/22 and paid via PayPal. My order arrived today (09/06/22), in good condition and I confirmed that each disc would play. I never saw an email with tracking number but I did see when a package was mailed from Shreveport, LA on the USPS Informed Delivery site and assumed that was my order. The return address on the package was: 103 Lakewood Point Dr., Bossier City, LA 71111. I hope this is helpful for others. Altogether, I have absolutely no complaints and would not hesitate to order thru them in the future.

I have ordered DVDs from Reliable Media Store several times in the past 4 years and I have had to wait a bit for my orders but the wait was always and is always worth while. I always get great quality DVDs at more than fair prices. My orders are quite large and include several movies and series of my favorite shows. Most of these shows are either very expensive to purchase elsewhere or are simply not available. I am grateful for this business because if not for this store I would not own and enjoy many of the movies and series that my family and I enjoy viewing over and over and sharing with family and friends. We enjoyed them during the holidays, bad weather and just nice family evenings. The quality is terrific. Never sketchy or cheaply done. Clarity and sound are amazing as well as the price. I am a regular customer and will continue to be. I live several states away from this store but I never have problems connecting with the owner or the staff. I just leave a voice message or email them and they contact me within a few days and let me know if they can fill a special request I have or answer my questions regarding an order or pre-order. I can without hesitation, recommend this store and advise patience regarding order fills because the product is well worth the wait. Also their prices can't be beat, nor can the quality !

I ordered a TV series for a Christmas present. I had not read the reviews on the company until after I had placed my order. I became a little concerned once I read some of these reviews. I contacted the seller who confirmed my order would be shipped and planned arrival was to be before Christmas. I had ordered early in November, concerned about slow mail delivery for the season. It did take about 6 weeks from when I ordered until I received my order, but then I also told them it was a Christmas present and I assume they ask for the date it is needed so they can prioritize orders.
They sent me an email alerting me when it was shipped and it was on my doorstep 3 days later. Communications with the seller was excellent. The product was excellent as everything I had expected and hoped for.

I placed order # AB 4246 over a year ago. My initial request for information led to me being told that the company (or person) was severely backlogged due to the COVID-19 lockdown, which I was willing to accept. My emails since then have gone unanswered. I should have just contested the charge with my credit card company, but I guess was too credulous.

I purchased a series for my blind husband and I would like a reply to my email. Do not tell me it was answered because I know for certain that it was not. I just want to know the status o my order. Wendy Riley

I ordered the Cybill box set so long ago that when the company finally got back to me via email I couldn't find the charges in my bank account because they were buried in my transaction history. It's too bad, because a lot of the shows I've been looking for are available in their website...

Ordered a TV series. Although shipping time was slow that was irrelevant. Inquiries with seller were answered fast and professionally.
Product arrived and is perfect, just as described. Saved over $200 compared to other sites.
Very pleased.

It took some time and a lot of mails, but finally got the series I had been waiting for.

About 6 months after ordering and payment by Visa.

But finally, shipped to Belgium,

No taxes, nice package with every DVD following number writen on the DVD envelope.

Tried some random DVD’s and they all seem to work perfect on Europe DVD player.

OK, you need to have a lot of patience, but they deliver good quality at a fair price.

Johan from Belgium

Same story as all the other reviews on poor delivery time or no delivery. 3 months and still no delivery is unacceptable.

Covid, snow storm excuses, promises, promises, promises.

I will not deal with this company again and war others to avoid dealing with them.

I ordered a television series on DVD in January. Now it's April and have received absolutely nothing. What rip-off artists! They don't respond to emails at all despite repeated attempts. Time to file a report with the Better Business Bureau!

Order. # AB 605

reliablemediastore
428 Blvd Street
Shreveport, LA 71104
Phone: 3185626376
[email protected]

Same as most comments, ordered and paid on January 6th. Shipping was to be 10-15 days after. After 15 days, I emailed, and they had the excuse of COVID and delays. Shipping delayed. Emailed again, now it's delayed due to a snowstorm, shipping delayed to mid-March. Unacceptable. REFUND IMMEDIATELY!

I ordered the entire "Ironside" video collection back on 10/13/2020. Today is 2/16/2021 and I have not received the product yet. I contacted them EIGHT TIMES and seven of the responses were loaded with excuses and promises of ship dates. The last email got no response. I filed a BBB claim, and it appears that I'm not the first to do so. I can't dispute the transaction on my credit card because it's past the 60 day time-frame. I did business with them in the past (many years ago) and they were fine. Now they are apparently a scam.

Don't buy from this website. I placed an order back in APRIL 2020 (AB2516, 4/27/20) and have yet to receive any product. No follow up from them on order status, they responded twice to emails asking for status (one time telling me they were overwhelmed with orders, the second, on 10/2 telling me that the product would ship in a week). Here it is 3 months later and no product, and now they aren't responding to emails.

I’ve sent several emails only to get an automated incorrect email response back. Starting with “your order was received 10 days ago” and that was sent back twice. There is no response on when the item will ship. I will be asking for a refund as I see this is a common complaint and won’t be resolved. Shannon Tonn

I bought and paid for my order 16/08/2020 - it cost $65! I have since emailed you 7 times only to be completely ignored!
7-10 working days you originally said - it's now been well over a month and as far as I know you have not even made/sent them yet although I wouldn't know as your communication is non-existent!
I still want this order but if you can't or wont make it then I want my money refunded to me or is this a scam?
I will have to report this company to my credit card as a fraud if I don't get either my item or my money back
You cant just take peoples money, not send them their goods and then ignore them for over a month!

Place an order in may never received it reached out multiple times through the telephone and email and was told I would get a refund and seen nothing!
I have reached out multiple times regarding a George Lopez DVD series. I have not received the product and I ordered it late May. Sure everything can't be blamed on the pandemic. I learned that your products are actually bootleg recordings and this is not what I wanted as well. I place the order as a gift for someone else so I did not read what the product was about but I do appreciate the representative who broke down to me what products you were providing and no I don't want it. I was told on July 7th that I would get a refund. I have been reaching out multiple ways through the phone which I cannot get a human being on the line and through email as indicated. The only time I got a response was the first time I reached out to the Revdex.com so I expect to get one for this too because I haven't seen my refund yet I sent an email so check your emails and you will see one from me ***. Email ***@aol.com my phone number is XXX-XXX-XXXX.

Order number#AB2721 purchased May 7,2020
I purchased a box set from company on day mentioned and still have not received my order not any information about anything. I have sent numerous emails and several phone calls to company and got no response. My order was paid in full the day of purchase. When I ordered it said 7-10 business days before shipping and it's been almost 2 months now and still nothing. I want this to get this resolved asap