Reliable Media Store Reviews (%countItem)
Reliable Media Store Rating
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Place order on April 2020. Order#AB 2517. Still didn't receive it.
You received your order.
Been waiting 5 weeks for 1 dvd, emailed them at a month, no response from a person at all and they never even mailed out the dvd until they received my email. Bad customer service.
We never received an email from you and there were delays due to the fact we had an overwhelming amount of orders as a result of the current crisis.
I did email and have proof, and got no reply or apology and then shortly afterward, received my package which was a DVR copy and not even an original DVD which is what I thought I was ordering. Not a copy!!
I'm sorry, apparently you did not read the item description prior to purchase which we urge our customers to do. There's even a question box that is required to be checked before you can even check out asking you if you read and understand the item description. The series you purchased has never been released so there is no original DVD and it isn't a copy as one does not exist. We sell unreleased and out print series. Reading and asking questions is suggested. As for the email we did not say you didn't send an email we said we didn't receive it. We sincerely apologize for any inconveniences.
should be renamed UNRELIABLE media store!!!! Never got my unsolved mysteries dvd's even after calling them a month later and they said oh we will mail it in a few days. Then several more calls with no answer. Now it has been 2 months so I reported a dispute with my credit card.
Yes you did receive the DVDs as well as your money. But of course you don't state that here.
I placed an order in the middle of February, it is now a month later- no dvds. I have emailed and no response. I want the dvds or a refund!
Purchased on visa ($29.00)
Discontinued that card at bank
This is order number AB2019
(Undateable the complete series)
The dvds I ordered or a refund!
I have gotten an email back as well as a tracking number for my dvds that I ordered. This did take way to long- as they sent my dvds out AFTER I sent them the email. Which was several weeks after placing the order. But I would like to close this complaint.
placed order for bonanza (dec.3rd) not received product. 3 emails have been ignored. regarding this matter.
I ordered the complete bonanza series on december 3rd. was told I would be informed by email when the product would be shipped. have not heard anything three of my emails regarding this matter have been ignored no product yet. paid by visa.
delivery of product or full refund
I paid for a box set of The Drew Carey Show Complete Series DVD's.
One month later I am still without product.
12/02/2019 :DEBIT PURCHASE / RELIABLEMEDIASTORE HTTPSWWW.IO FF XXXXXXXXXXXX Nov 29 @ 3:19am -$42.99
I bought a dvd box set order #AB 1615. The Drew Carey Show Complete Series online from this person , they claim to be a business but the address is for a residence. The address has been removed from the website since purchase. I have not received the item or shipment info. I believe this could be an online scam. It has been 30 days since purchase and I feel that I have lost my money. I have contacted business three times:
Dec 4, 2019, 10:32 AM (I did receive reply stating they had a lot of holiday orders and order would be shipped in five days.)
Dec 23, 2019, 3:48 PM (after ample time this is second contact date)
Jan 3, XXXX X:XX AM (This was third e-mail contact with no reply and last straw)
They also have my visa info, so I will have to go to the bank and close the card used for the transaction. Additionally, there might be copyright infringement going on as well. This so called company claims these are copies of dvds, not originals. This is the phone number listed on website (XXX) XXX - XXXX. This is the website url: http://reliablemediastore.com/
This is the email address on the website: ***@outlook.com
As the product has not arrived, a full refund is appropriate.
I bought a dvd box set online from this person , they claim to be a business but the address is for a resident. I have not received the item or shipment info. I believe this could be an online scam. It has been 12 days since purchase and I feel that I have lost my money. They also have my banking info, so I will have to go to the bank and close the card used for the transaction. I also believe there might be copy right infringement going on as well. This so called company claims these are copies of dvds , not originals.
Product_Or_Service: Dvd box set
Order_Number: AB1554
Account_Number: N/A
Desired Settlement ID: Refund If I am not going to receive my items, I would like my money back.
I have received a complete refund from the company and I'm completely satisfied with the transaction.