Republic Firearms

On 7-28-ordered cerakoated gun parts and have not received a single item Order date: 07/24/ Order#: [redacted] Shipping to: [redacted] Items Ordered: Price: Status: of : AR-Cerakote Buffer Tube [Color Selection:Titanium ] $Processing of : AR-Cerakote Castle Nut [Color Selection:Titanium ] $Processing of : AR-Cerakote Latch Plate [Color Selection:Titanium ] $Processing of : AR-Complete Cerakote Lower Parts Kit [Color Selection:USMC Red] $Processing of : AR-Dust Cover Kit USMC Red $Processing of : AR-Lower Receiver Titanium Cerakote [Lower Parts Kit Installed:No] $Processing of : AR-Stripped Upper Receiver Titanium [Lower Parts Kit Installed:No][Matching Lower:No][Upper Parts Installed:No] $Processing of : AR-USMC Red Forward Assist Kit $Processing of : Cerakote 15" AirLite Octogonal KeyMod Free Floating Handguard [Color Selection:Titanium ] $Processing of :

REPUBLIC FIREARMS - STAY AWAY!!!!!! I am a licensed firearms dealer that purchase ARs from Republic in fall Three were returned by customers claiming they would not feedI requested a warranty return from Republic on several occasions over several months with no response, and finally (July 18) I was issued return labelsI called to inquire in Sept of the status and was informed there was nothing wrong except being dirty, and they had cleaned and test-fired them and would return ASAPThey were not returned, so Dec I sent the 4th email request to have them returnedOn Dec I received a reply that they were being stripped and rebuilt and would be returned ASAPI have obviously been lied to regarding the status, and am very unhappy that firearms in my inventory have been out of use for a year, and being "cleaned" - "test fired" - "stripped " - "rebuilt" for monthsI can build a complete AR in minutes, including cleaning and test-fireI contacted the polic

Company responded via phone:The consumer did leave a phone message and the company did reach out to the consumer regarding their orderA message was left for them since they were not availableThe lead time on the website is an estimate We have pulled the order and will be painted today

J [redacted] Per our conversation, the tracking number for Mr [redacted] package was [redacted] It shows it was delivered at 2:pm on July 31, in [redacted] ***Please let me know if you need anything else.Thank you [redacted] [redacted]

Ordered and paid for item on May 4th at 7:52pmThe company website provides zero ability to contact the companyThe "contact us" link was not workingI found an email address for the VP of sales ( [redacted] @republicfirearmscenter.com) from a job opening posted on FacebookEmailed the company on May 26th for an update, response was "we are working on it"Emailed the company again on June 23rdasking if I'm ever getting my stuff, response was "yes" we are working on it sirEmailed the company again on September 3rdstating it had been months since I ordered my stuffNo response this timeOn September 4th I received an shipping email from this company that my order shippedAs of September 13thshipping status has not changed, nothing has been shipped

on june the 30 th I ordered some parts online from republic firearms after I paid for it then they tell you it will be up to 21 days before it could ship it has been 26 days I have tried to call them several times they will not answer there phone they tell you to email them I have emailed them several time all they will say is they are behind and that they are working on it ps they told me it should have been done a week ago I still cant find out anything about my order all they will say is working on it

week since order placed and it's still processingThey haven't returned my email and have no other contact infoGonna file a claim with my CCLame

I placed an online order on 5/12/and parts have not yet shippedThe website states to expect days of lead time, but it's been nearly monthsI've tried to contact the business on several occasions without any response

I ordered and paid for a product on April 4th of and have not received it yetI have tried to contact them several times by email and voice mail but have gotten no responseBy calling their number the phone always goes to voicemail and I cannot get a human to talk toThey claim a week ship time and it has been monthsThe order number is

REPUBLIC FIREARMS - STAY AWAY!!!!!!
I am a licensed firearms dealer that purchase ARs from Republic in fall Three were returned by customers claiming they would not feedI requested a warranty return from Republic on several occasions over several months with no response, and finally (July 18) I was issued return labelsI called to inquire in Sept of the status and was informed there was nothing wrong except being dirty, and they had cleaned and test-fired them and would return ASAPThey were not returned, so Dec I sent the 4th email request to have them returnedOn Dec I received a reply that they were being stripped and rebuilt and would be returned ASAPI have obviously been lied to regarding the status, and am very unhappy that firearms in my inventory have been out of use for a year, and being "cleaned" - "test fired" - "stripped " - "rebuilt" for monthsI can build a complete AR in minutes, including cleaning and test-fireI contacted the polic

Took a chance and could not be happierNot sure what all the issues were with these other guys but I ordered a FDE Upper, Lower, and some black parts and it shipped in less than daysCould not be happier and the quality is way above what I expected

I made an order on Jan2018, but have not received my orderI have called and left messages and emailed several times but receive no responseThey advertise it takes up to day to fill orderAs you can see it has been days with no answer from themThe order was for $and was paid in full

I ordered a variety of firearm parts from republicfirearmsstore.com on 05/22/for a total of $My credit card was charged the day of my purchaseThe company stated that it could take up to weeks and possibly more for the order to be processed and shippedAfter about weeks or so I became suspicious and sent republic firearms a message asking about the status of my orderI did not receive any replyOver the last month I have sent them multiple messages and left numerous voicemailsI can not seem to get any information from anyone at republic firearmsI haven't received a single replyTheir website states that even if you cancel an order they will still charge you %of your orderI have no intention of canceling my order because then I am losing a chunk of change for absolutely nothingI would still like to receive the products I ordered if that's a possibilityI just can't get the company to respond to any of my inquiries and am unsure what further actions I can

on june the th I ordered some parts online from republic firearms after I paid for it then they tell you it will be up to days before it could ship it has been days I have tried to call them several times they will not answer there phone they tell you to email them I have emailed them several time all they will say is they are behind and that they are working on it ps they told me it should have been done a week ago I still cant find out anything about my order all they will say is working on it

I placed an order six weeks ago with the companyAfter inquiries about not receiving my items I have been given delivery datesmy item was supposed to ship a maximum of weeks after receipt of order it has now been six weeks and the company will not respond to my inquiries

This company is not even dignified to receive one star I rate it as a "0" The customer service was horrible; one of the "owners" told me to take my business elsewhere due to the fact that I was guaranteed to receive my product in three weeks and it too seven weeks and three days The color of the item I purchased was olive green and it was supposed to be camouflage I was rudely told to "research my colors" prior to purchase, which I did The site they order from depicted the product as camo, not olive green This company has the worst customer service I have ever experienced, the owner, Christian, lied about the timeline of when I should have received my item, and he lied about the color I will never order from here again, which is a shame I will also be recommending my friends, family, and co-workers to take their gun-building business elsewhere

Ordered some gun parts on Dec and after several inquiries which were just voicemails that went unanswered I still have not received any parts or a response as of Feb This business is completely unresponsive to customersI would like a refund if anyone would ever return my callsI've tried email with no responsestay away!!

I placed my order for a cerakoted lower receiver on April 2018, supplied them with my local FFL info at the time of purchase in the notes A week later I also had my FFL email their info to Republic Firearms in case the notes at the time of transaction were over lookedDespite their website saying the turn around time for cerakote lowers was 2-3, I waited days, between & weeks before I decided to contact Republic Firearms for a refund since the time I needed it had expired as I needed it for a birthday gift on May 8th (1/weeks from order) I understand business can be busy but nearly weeks without an attempt to inform me of the delay is bad business practice The service rep I spoke with apologized and said the order was somehow overlooked and I would receive a full refundApproximately weeks went by without receiving my refund I spoke with the service rep again and he claimed that he missed his notes on the refund and forgot to send it to billingAfter th

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me The communication between the company and the consumer is non existent People really want to talk with someone when they have a problem The product is great but when you can't talk with someone it is hard to order from them againEverything could have been avoided if I was just able to speak with someone
Regards,
*** ***

I made a purchase weeks ago, on a product with a lead time of three weeksI waited four weeks before inquiring about my purchase with no responseI contacted them again a week later with no responseI wanted three more days before callingOnce I started speaking with someone, they hung up on meI called back and was hung up on againI then emailed them again to cancel my orderIt has been a week sense my last email, and I have yet to hear back from them, nor have I received a refundTheir website states there’s a 20% cancellation fee, and orders can only be canceled over the phoneWhen I try to call, they hang up on me, and I’ve been waiting for a response for weeks on my purchaseIt is unacceptable that they refuse to speak to or communicate in any way to their paying customers, as well as charging 20% to refund a purchase they refuse to complete