Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.According to Classic Moving Services, I am only allowed to open one dispute, so if I open one now, before I receive my possessions, I am unable to open another if I receive my items and anything is damaged, broken, or missingAt this point, I am having a serious issue with them over payment before shippingOn every bit of correspondence I had received prior I was told I needed to pay 70% up front and 30% at delivery, now they are stating I need to pay 90% up front and 10% on delivery before they will even ship my thingsI questioned why this was the case and I was given an excuse that doesn't even add upThey are using their fine print to stick it to their customer even moreI have made such an issue over this situation, I know exactly why they are doing thisI have attached all my supporting documentation that was requested by Classic Moving Services, including the emails back and forth on why there was a change in the percentagesI appreciate your help in this matter Regards, [redacted]
First they told me that they were not a broker but the actual moving companyThen on the day my boxes were to be picked up they did not showAnother company, The Moving Institute called and said that they were scheduled the next day to pick up my stuff, but they never showedI couldn't get in contact with anyone, so I canceled the credit card chargeI had a flight to catch, so now I have to have family try to get my items shipped to me
I inquired online about a estimate for movingI got a quote and told them I would contact them if I needed anything furtherThey have me on some call list and harass me with calls everyday, multiple times a dayI've asked them several times to take me off the call list and do not want to do business with them
What do they mean we failed to comply with their basic validation process? They asked us to fill out a claim form, which we didI attached the claim form and everything they requestedIf they need more information from us so they can continue their investigation to come up with a suitable resolution, we will gladly give them whatever they need$is not a suitable resolution for all the extra charges that had come up during the move that was not on the contract and all the items that were damaged and for all the missing itemsI would like for Classic Moving Services to re-investigate and come up with a better resolution
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.According to Classic Moving Services, I am only allowed to open one dispute, so if I open one now, before I receive my possessions, I am unable to open another if I receive my items and anything is damaged, broken, or missingAt this point, I am having a serious issue with them over payment before shippingOn every bit of correspondence I had received prior I was told I needed to pay 70% up front and 30% at delivery, now they are stating I need to pay 90% up front and 10% on delivery before they will even ship my thingsI questioned why this was the case and I was given an excuse that doesn't even add upThey are using their fine print to stick it to their customer even moreI have made such an issue over this situation, I know exactly why they are doing thisI have attached all my supporting documentation that was requested by Classic Moving Services, including the emails back and forth on why there was a change in the percentagesI appreciate your help in this matter Regards, [redacted]
First they told me that they were not a broker but the actual moving companyThen on the day my boxes were to be picked up they did not showAnother company, The Moving Institute called and said that they were scheduled the next day to pick up my stuff, but they never showedI couldn't get in contact with anyone, so I canceled the credit card chargeI had a flight to catch, so now I have to have family try to get my items shipped to me
I inquired online about a estimate for movingI got a quote and told them I would contact them if I needed anything furtherThey have me on some call list and harass me with calls everyday, multiple times a dayI've asked them several times to take me off the call list and do not want to do business with them
What do they mean we failed to comply with their basic validation process? They asked us to fill out a claim form, which we didI attached the claim form and everything they requestedIf they need more information from us so they can continue their investigation to come up with a suitable resolution, we will gladly give them whatever they need$is not a suitable resolution for all the extra charges that had come up during the move that was not on the contract and all the items that were damaged and for all the missing itemsI would like for Classic Moving Services to re-investigate and come up with a better resolution