Resource Furniture

Dear Revdex.com, We apologize for any inconvenience this may have causedThe warranty requests have been reviewed and resolvedThe toilet tank was replaced on June 2, No leaks were found after the tank was replaced Regards, LGI Homes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint
The company is not addressing the core issueI NEVER met with an Adam P*** nor was at LGI homes Center located at Trails of Seabourne Parke ever let alone on the April 18th - I would like the company to send me the form they have on file as someone must be saying they are me. I'm sad to learn that LGI homes would run someones credit by form only -Or did they checked against photo id ? Their reply actually didn't say. I think I may now have to call the police as it appears strongly someone is saying they are me and are using my SS number trying to buy a house. I never authorized credit to be pulled by LGI homes nor did I meet with an Adam P***. Please request the company to send me copies of the file so I can get a police report started for credit fraud.
Regards,
Angela M***

Dear Revdex.com, We have spoken to *** *** and an onsite meeting has been scheduled to review the claim.Thanks, Rachel E*** - LGI Homes

Dear Mr. [redacted], We apologize for any inconvenience this has caused.  Someone from LGI Homes will be in contact with you in 48 hours to discuss your claim. In the meantime, please use our warranty system which can be found at the link below to submit your claim....

http://www.lgihomes.com/warranty.cfm Thanks, LGI Homes

Dear Mr. [redacted] We apologize for any inconvenience this has caused you. Someone from LGI Homes will be reaching out to you within the next 48 hours to review your claim. LGI Homes

Please accept our sincerest apology.  LGI Homes takes great pride in the
cleanliness of our jobsites and will make sure this is cleaned up.
 
Sincerely,
LGI Homes

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.

Dear [redacted], We apologize for any inconvenience this has caused.  Someone from LGI Homes will be in contact with you in 48 hours to discuss your claim.   Thanks, LGI Homes

[redacted] We apologize for the inconvenience this has caused.  Someone from LGI Homes will be contacting you with in the next 48 hours to review your claim. LGI Homes

Dear [redacted], We apologize for any inconvenience this has caused.  Someone from LGI Homes will be contacting you within the next 48 hours to review your claim. LGI Homes

Dear Revdex.com,
We
apologize for any inconvenience this may have caused. The warranty requests
have been reviewed and resolved. The toilet tank was replaced on June 2, 2015.
No leaks were found after the tank was replaced.
Regards,
LGI Homes

Dear Revdex.com: As stated in our previous response due to the sensitive nature of the information captured on this PreQualification form and for the protection of Mrs. M[redacted] personal information we have not uploaded it to this response because we know the information disclosed can be accessed by the general public. A copy of the signed PreQualification form may be obtained by filing a dispute with [redacted] Data.  Any additional credit inquiries should be directed to [redacted] Data.Regards, LGI Homes

Mr. [redacted], We apologize for any inconvenience this has caused.  Someone from LGI Homes will be contacting you within the next 48 hours to review your claim. Thanks, LGI Homes

Dear Mrs. [redacted] Carter We apologize for any inconvenience this may have caused. Someone from LGI Homes will be contacting you within the next 48 hours to review your claim.  LGI Homes

Revdex.com:
This letter is to inform you that LGI Homes has carried out to my satisfaction the resolution it proposed for my complaint, filed on 10/16/2017 and assigned ID [redacted]It's a shame this complaint had to go this far....the original complaint was submitted in March of this (2017) year followed by 3 other complaints, all were ignored completely until the Revdex.com was contacted. This is not the first time I have had to contact the Revdex.com regarding LGI concerning problems with my home and property and as much as LGI boasts about quality workmanship and service after the sale, they should be willing to remedy complaints more willingly but they don't which is not good for their reputation. I am staying in my home because I do like it but as for the community and HOA, they are not worth the fees at all. [redacted]

[redacted] We apologize for any inconvenience this has caused you.  Someone from LGI Homes will be in contact with you, within the next 48 hours, to review this complaint.   Sincerely, LGI Homes

[A default letter is provided here which indicates your acceptance of the business's response.  If you...

wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  
Steve came by and gave me his word that soil and sod would be brought to my house and my yard issues resolved.

We are currently reviewing the claim. Thanks, LGI Homes

Mr. [redacted], We apologize for any inconvenience this has caused.  Our Vice President of Construction will be reaching out to you.LGI Homes

Dear Mr. [redacted] We apologize for an inconvenience this has caused you.  Someone from LGI Homes will be contacting you within the next 48 hours to review your claim. LGI Homes