Revenue Reporting Services

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaintThey still do not say who the original debtor isAlso my husband and I have not received any paperwork from themFurther more I googled both address and phone numbers attached to their businessThe one address is a strip mall with several businesses in it but they are not one of themThe second address is an empty business building for leaseAs for their phone numbers, the one they call us at comes up as Directv customer service on google and the two listed here in the response to my complaint come back belonging to an individual who all the reports say he is a scammerI have stated previously I would like the to refunded and the time and stress compensated to my husband and myself For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We spoke to Mr [redacted] 's wife, [redacted] , she said she was so sorry about all this and Mr [redacted] just got himself in a lot of trouble financially is at home in bed with a bad back is out of workShe stated that he did not have the final payment on Friday September because they had a lien from stateThis caused him to stress out and lash out onlineThe funds did clear this morning and she said its all setShe was sent an email with the Paid in Full letter [redacted] She explained he is sick and in a bad state of mind currently and he is "just such a mess right now." We told her totally understandable and glad we could resolve this one issue for themSincerely, [redacted]

This debtor has been referred back to [redacted] so they may proceed as they see fitNo contact has been made since our original conversations outlined in the previous responseWe have sent out all necessary correspondences to the debtorWe have also made him aware he can log into his account on [redacted] website for instant access to this informationIf he has any questions or concerns he may contact our office at ###-###-####Sincerely,Jessie G***

Attached please find a copy of the demand letter sent to Mr***To date it has not been returned to our office undeliverableSincerely,Jessie G***

Revdex.com:I have reviewed the complaintHowever the address is not and has never been accurateI can submit all addresses I've lived in over years which by law makes this inaccurate and against the lawI will gladly repay the debt if I receive proof via mail to the original creditor with correct documents Regards, [redacted]

800x Revenue Reporting Services Southwestern Blvd Suite Orchard Park, NY Re: ID [redacted] I have received the complaint from your office regarding the above debtorI have searched our data base of debtors and I am unable to locate any information on this debtorI have searched her name, her address, her email address and her phone numberI see in the complaint the debtor references her ex-husband was the debt incurred under her previously married name? If you could give me any other information about Ms [redacted] so I may find our records for a proper response it would be helpful If you have any questions relative to the above referenced ID, please do not hesitate to contact our office toll free at ###-###-####, Monday through Thursday 9:00am - 6:00pm EST and Friday 9:00am - 5:00pm EST Sincerely, Jessie G [redacted] / [redacted] Style Definitions */

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The only acceptable response is that this third party debt collector does not contact myself or my place of business at any time.In my State, it is not legal for these type of callers to contact a consumer's place of business and accuse or discuss an alleged debt of an employeeIn my State, it is not illegal to use words that best describe the party on the opposite end of the conversationThis alleged business is using illegal tactics without validating or confirming whom they are contactingThis alleged business is the type that is widely known as a third party collection scam and they will be treated as such by myself.The whole basis for their contact with me is falseNot only did they waste my time but also that of more than one employee at my place of businessThe Revdex.com is not the only Agency that has been contacted about this incident Regards, [redacted]

I contacted the Idaho General Attorney's office who did let me know that they have never dealt with or heard of this business in the years that they have dealt with debt collectorsThe office also let me know that the debt collector must be licensed with the Department of Finance to collect in Idaho Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

Revenue Reporting Services Southwestern Blvd Suite Orchard Park, NY Phone: 888-312- www.revenuereportingservices.com Fax: 716-712- [redacted] Bryant Woods South Amherst, NY Re: ID [redacted] [redacted] Dear MrJohnson, I have received the complaint from your office regarding the aboveHad Ms [redacted] contacted our office we would have gladly removed the wrong number information from ***’s fileWe have no way to correct Mr [redacted] ’s credit report as requested by Ms [redacted] We apologize for the inconvenience this caused Ms [redacted] Unfortunately, we have no way of knowing the number he is listing as his is not until we call the number and are told so If you have any questions relative to the above referenced ID, please do not hesitate to contact our office toll free at [redacted] , Monday through Thursday 9:00am - 5:30pm EST and Friday 9:00am - 3:00pm EST Sincerely, Jessie G***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI am requesting a full refund of the $The company is providing and misleading information in regards to the way the call was handledMy rights were violated under the FDCPAI explained that is was an inconvenient time to talk repeatedly and that I needed to get back to work The representative used bullying behavior to manipulate me to make a payment by threatening further litigationPlease ask to hear the callsAnd MsQ [redacted] threatened to contact my human resources department since I requested to cancel the payments The proof are in the recordingThey also told my father's ex-wife that I used her as a reference which is complete lie Accurint database search engine site was utilized by this company to search for my in-laws The truth lies on their call recordings Regards, [redacted]

Re: ID [redacted] *** [redacted] Dear Mr [redacted] I have received the complaint from your office regarding the above debtorLet me explain to you what our office doesWe are a pre-litigation office; we contact debtors prior to a case going to courtWhen a successful settlement is not able to be reached we get local attorneys involved in the matterAs it states on our website we sue debtors who have not resolved matter voluntarilyOur clients have exhausted collection efforts on their accounts when they forward them to usWe are here to move the matter into the courtroom, prior to doing so we believe everyone is entitled to a last chance and warning that the case is heading in that direction On October 6, at 4:31pm we received a call from Ms [redacted] , our office contact the debtor on [redacted] the number she provided when she received the loanShe stated this was her daughters number and she was not happy about her being calledShe was explained it was number providedShe set up arrangements to handle her outstanding loan with CheckAdvanceUSA with our officeHer payments were set up for October 16, with her debt card ending ***The payment defaulted on October 16, and we contacted Ms [redacted] to make her awareShe stated that the direct deposit hadn’t be deposited into account yet and it would be there She would call back if any issuesAt 11:45am we contacted Ms [redacted] as funds were still not in account and she had not called back as she stated, he reply was not to harass her family and friends and she would call us back in an hourAt 1:31pm [redacted] contact Ms [redacted] as the payment was in default and she still didn’t call back Ms [redacted] stated that there was a problem with her direct deposit and money would be there at 8am Monday morningThe fund were not on the card on Monday morning and she filed this complaint in lue of making payment as promised during numerous calls If you have any questions relative to the above referenced ID, please do not hesitate to contact our office toll free at 1- [redacted] , Monday through Thursday 9:00am - 5:30pm EST and Friday 9:00am - 3:00pm EST Sincerely, [redacted]

On November 23, we spoke to Ms***, she agreed to payment arrangements on December 1, and to take care of her delinquent account with CheckAdvanceUSAOn November 30, the debtor left a message stating she cancelled her card and would call back with new card informationOn December 1, we called Ms [redacted] as no new card information was provided and the payment was dueDebtor's employer stated she was not in today, then asked who was calling and then stated to call corporate number as she didn't want to speak with us any longerOn December 2, we called Ms [redacted] again, she stated that we need to call her cell at not her employerWe explained we have called cell every time and prior to contacting work, however, her voice mail is full and she has yet to return a call to the cell or call back with new card information as promisedShe stated she was not going to deal with attitude and hung up on our representativeAt this point the file has been place in review status to move forward accordinglyShould Ms [redacted] like to make the payment she is now days past due on and handle the matter with our office she can call and speak with the office manager MsQ [redacted] at [redacted] Sincerely,Jessie G***

[redacted] Bryant Woods South Amherst, NY Re: ID [redacted] [redacted] *** Dear Mr [redacted] On April 4, at 3:47pm Ms [redacted] was contact by our office regarding a delinquent account with Clear Loan SoultionsShe agreed to make payments to close the account and when asked for her payment information she terminated the callOn April at 10:30am a message was left for the debtor to call in for the arrangements discussed the previous dayOn April at 11:01am again we left messaged for Ms***On April at 12:35pm we spoke to the debtor and set up payment arrangements on her Mastercard ending ***She paid $to verify the account was open and agreed to $on May 5, May and June On May 5, her payment cleared without a problemThe payment on May her payment defaulted and a message was left on her on [redacted] her primary numberOn May at 10:20am we contact Ms [redacted] on her work number she began screaming at our representative and hung up on usOn May 26, we received the Revdex.com complaint and no further calls were made on this accountWe have been waiting to reply to this complaint until the debtor contacted us to handle the matter as she had our number and messages and is full aware of the outstanding liabilityTo date she has not repliedIf you have any questions relative to the above referenced ID, please do not hesitate to contact our office toll free at [redacted] , Monday through Thursday 9:00am - 5:00pm EST and Friday 9:00am - 3:00pm EST Sincerely, Jessie G***

The notes on Mr [redacted] 's file from April 1, at 9:29am EST state.....DO NOT CALL BACK [redacted] Thanks,Jessie

Revenue Reporting Services Southwestern Blvd Suite Orchard Park, NY Phone: 888-312-8602 www.revenuereportingservices.com Fax: 716-712-5000
January 5, 2016*** *** Bryant Woods South Amherst, NY Re: ID ***
*** *** Dear Mr*** I have received the complaint from your office regarding the above debtorI apologize for the delay in response as the holiday schedule and end of year paperwork really adds upOn December 21, our office spoke with Ms*** and we reviewed the conversations she had with our representative Ms*** as per her requestHer immediate manager MsD*** as well as our office manager MsQ*** have review the conversations and have made recommendations regarding improving Ms***’s handling of this caseAs per her requested resolution MsD*** had a conversation with her on December 21, and accepted the late payment to resolve the caseOn December 23, MsQ*** reached out and had an additional conversation about the resolution on the matter as wellIf you have any questions relative to the above referenced ID, please do not hesitate to contact our office toll free at 1-888-312-8602, Monday through Thursday 9:00am - 5:30pm EST and Friday 9:00am - 3:00pm EST. Sincerely, Jessie G***

On January 19, Ms*** set up arrangements with our office to handle her Safeloan account number ***She set up payments on her Visa
ending *** for $on February 3, February and March 3,to pay off her balanceHer February 3, payment defaulted, messages were left for debtor regarding the defaulted arrangementsOn February , another message was left for Ms*** regarding the payment arrangements defaultingOn February ,at 10:51am EST, Ms *** called in and explained that she didn't have any money due to the fact that her bonus check of $got "messed up" and she couldn't make arrangementsNew arrangement attempts were made by our representative, Ms ***, and Ms *** stated she didn't have the money and hung up on our representativeAt 11:13am on February 7, 2017, Ms*** called back into our office and explained her father was an attorney and she was filing a Revdex.com complaint because we didn't send her anything in writingWe explained a letter was mailed to the address she took the loan out with *** *** *** ** *** *** ** ***Also explained to her how to log into the Safeloan website to review the loan documents and all the other information regarding the loanNo new terms were able to be reached on the payment planAs Ms*** was advised we will gladly walk her through logging into her account as well as mail her out the documentationIf she would like to handle the matter on a voluntary basis our office can be reached at ###-###-####Sincerely,Jessie G***

I have received the complaint from your office regarding the above debtorI apologize for the delay in this responseThere has been some confusion with communications from your officeThank you for your follow up emailPlease continue to forward any future complaints directly to my
email. On October 18, at or around 4:30pm, our office called Ms*** and left a message on her voicemail at ***The next phone call was to Ms*** on her *** *** numberMs*** stated that she was filing for bankruptcy, there was some confusion as to if she had filed for bankruptcy or was planning on filing for bankruptcyShe explained she had already filed for bankruptcyOur representative moved the case into bankruptcy status and no more attempts to contact Ms*** were made

Dear Mr***, I have received your complaint regarding your *** *** *** accountThe above referenced account was forwarded to our office from the lender for non paymentWe have sent your account back to the lender for verification of the debtFrom our past experience with
issues such as yours I can tell you your account is not paid. Per your complaint you stated that you paid the company in installments*** *** *** only accepts full paymentThe nature of a payday loan is you get the loan until your next pay day when you pay it offThe "payments" you made were most likely new loan origination fees as you did not pay off your loan per the contract and applied for a new loan each pay period. If you would like to discuss the matter further please feel free to contact our officeSincerely, Jessie

At 8:17am EST this morning Mary Q*** our office manager spoke to Ms*** going over the concerns she hadShe advised that the issues she was having were with another agency calling her about other debtsMsQ*** advised her no refund would be given and we would be willing to work
with her to resolve the debt with different payment arrangements if neededShe stated she wanted to speak with her attorney and would call our office back at 10:15amAt 10:17am Ms*** called again MsQ*** offered to take payments off file and Ms*** asked payments stay on file and will call back after noon when she speaks with her attorney againAt 12:49pm Ms*** called in again stated she was going to take payments off file, which was doneShe thanked Ms.Q*** for the help and Ms.Q*** advised her to call back if she wants to put the payments back on file and handle voluntarilyIf you have any further questions or concerns please contact our office at 888-312-8602.Sincerely,Jessie G***

We consider this matter resolvedThanks,Russell C***