MY MOVE IN DATE HAS BEEN PUSHED BACKNEW EXCUSES
I PAID 400$ DEPOSIT ON A HOME ON *** IN MARCH I WAS TOLD THAT THIS HOME WILL BE FINISH BY MAY 15TH DUE TO THE AMOUNT OF WORKI WAS ALSO TOLD THAT THEY WILL START TO WORK ON THE HOUSE ASAP.( LIE) I DROVE PASS THIS HOUSE ON SERVERAL OCCASIONS IN THE MONTH OF MARCH AND APRIL AND NOTHING WAS BEING DONE IVE EVEN ASKED NEIGHBORS I CALLED AND TOLD SOMEONE THAT NO ONE HAS BEEN THERE TO WORK ON THE HOUSE AND MY MOVE IN DATE IS A MONTH AWAY I WAS TOLD THAT YOU CAN SEE WHAT THEY ARE DOING FROM THE OUTSIDE ON THE INSIDEBUT LIKE I SATED NEIGHBORS HAD ALREADY TOLD ME NO ONE WAS THERE TO FIX ON THE HOUSESO ON MAY THE HOUSE WAS STILL A MESS AND MY MOVE IN DATE WAS MOVED TO THE 24TH I CALLED ON THE 23RD THRY SAID SOMEONE WAS SUPPOSE TO HAD CALLED ME AD THAT MY MOVE IN DATE WAS MOVED TO THE 26THI WENT OVER TO THE HOUSE ON THE IT WAS NOT READY THE STAIRS WERE STILL NOT ATTACHED WINDOWS WERE STILL BUSTED O
Inappropriately withheld Security Deposit
On 01/04/2016, The tenet & Revid Property Management representative MrChristopher H*** completed a joint inspection and assessment of the condition of the unit at *** Central TerraceAt this time a complete report of the condition of the unit was generated, including pictures of the property and signed statements & comments of the conditions of the property at the time of the move-out walk throughThere is no mention of issues with the floors at the time of the move-out assessment & walk-through with Mr*** and the Revid representative
After receiving notice of charges of $4,against the deposit in the mail, the tenets requested an explanation of these charges The tenets called Gus P***, who stated he believes there has been water damage to the bamboo floorsThe tenets requested to jointly view the unit with MrP*** who responded to our over-the-phone request stating "I don't think that would be a very good idea."
I put a $deposit on a house for rentThey required my information plus the deposit feeThey said they would email it to me
I put a $dollar deposit down on a rental property with Revid Realty I ask to see the lease I was told I had to put down a deposit first and that they would email me the lease the next day Instead they emailed me a docusign document that said that I acknowledged that I had been provided with and read the lease This was not true So I refused to sign the document and stated that I would not sign it with out being able to review the lease I called and ask again for a copy of the lease and was told that they did not provide leases until two days prior to move in My potential move in date was March and this date was Feb I told them again that I was not signing a document that said I had reviewed the lease when they had not provided me with oneFinally about days later they sent me a blank "sample lease"By then I was getting a
The rental property was in unsatisfactory conditions upon moving inIt was dirty and full of mold n necessary essentials were not provided as promise
Deposit $1st month rent $move in date august 4th House was uncleaned, black mold in the cabinets as well as the walls in the bedroomsSome parts of the floor are dry rotted and possible unstableThe lease states im to be provided necessary appliances such as fridge and stove but none were providedThere was no water heater in the houseout of electrical outlets worked there was broken glass in the kitchen as well as outsideThere is an unstable car port wit mold and big holesThe pictures inline are not updated picturesI was not allowed to get the keys and inspect the house until I signed the lease so I was unable to see the property before handI am months pregnant and has small boys who have had health issues since birth that involve the heart and lungs and I feel its unsafe for my family to live in tha
Charged me $dollars to cut my grass - excessively high for the workNo way to argue charges or remediateCustomer service unbelievably rude
I was out of town for monthHad been trying to get different people to cut my grass while I was goneAll options fell throughCame back and Revid took it upon themselves to cut my grass - then charged me $No warning or advanced noticeThis is an excessively high cost for my area - neighbors pay ~$I called Revid to ask why the price was so high"Because that's what we charge." We talked about how that is an excessive charge and that I tried to get someone to cut the grass while I was out of townThey still refused to talk about the costThey claimed there was a city citation but refused to provide me evidence of that being true (I never received a citation and other yards are definitely in worse shape than mine)Revid offers no opportunity to argue excessive charges, no way to remediate disputes, and they fine tenants with
Awful landlord serviceThe property was never maintained while I lived thereMowing happened once in the summer and once in the winter, so the lawn was always an eyesoreI had snakes invade my apartment one time and they sent an exterminator days laterI was without heat in the winter for daysMy kitchen sink wouldn't drain and they told me they would send a plumberThey never sent a plumber but tried to bill me for oneUpon moving out, they sent me a bill for $saying that I had done damage to the apartmentI took photos, spoke with my lawyer and had it taken care ofThe apartment was filthy when I moved in originally - there were hairs of the previous tenant stuck to the walls even though they told me they had painted, and beer caps all over the apartmtney that they claimed to have cleaned before I moved in
When I would call to get something fixed, my calls would go to an answering machineThey never called back
I would never recommend Revid to my friends, family or even my enemies
My wall sockets are all out No air over a week nowBathroom sink stopped up I lost all my foodI emailed Revid same day and called multiple times
My wall sockets are all out No air over a week nowBathroom sink stopped up I lost all my foodI emailed Revid same day and called multiple times
Revid assumed management of my apartment buildingMaintenance is poor, customer service is poor and they refuse to live up to the lease agreement
My apartment building was sold to new owners and they hired revid to manage the propertySince they have taken over maintenance is nonexistentIt is near impossible to contact their office for maintenance requests and they purposely route all calls to voicemail and rarely return callsThey are also trying to charge me more rent than is clearly stated in my lease agreement I signed prior to them taking over management of the buildingI have contacted the owners of the building numerous times and they too are unwilling to rectify the situationI previously rented an apartment from revid in and they were fired from that management contract because a pipe burst in the middle of the night and they refused to fix it in a timely fashionThat building was full of code violations and I called the city of memphis code enforcement to inspe
Bad customer service & advertisement
I saw one of Revid's properties for rent on *** websiteIt stated that the property comes with an refrigeratorI contacted Revid July XX XXXX, scheduled a date and time to view the propertyI met one of the leasing agents at the property and viewed itThe property was in bad conditionThe kitchen floor was torn, walls had been written on, Grass over grown, wood fence broken off, security door laying on the ground, beer cans piled up in the back yard, paneling of house hanging offThe lady stated that they will fix everything (exception of painting the walls & fixing fence)I went to Revid office on July 12, & applied for homeI also put down $depositThe lady said that it's required in order for them to begin working on the property I asked her will the home be ready for move in by August 1, (in time for me to move in since I was moving out of old property) She said that it shouldShe said she will keep me updat
I have contacted revid about a severe leak on floors of my apartment starting October They have not fixed the problem and note it's worse
I moved into this apartment in August after singing a contract with revid reality that states that they will make repairsStarting in October I began to have a leak in my apartment on all levelsI contacted revid about the leak and sent them pictures of water damage and possible mold stainsA representative came to look at it and took picturesThat was the only attempt revid made at fixing anythingI have since called them multiple times a month about this problemThe leaking has now gotten worseThe master bedroom floor has been completely soaked through on multiple occasionsThere is now a constant smell of mold and mildew in the apartment
There is mold in my walls and atticThere are active leaks coming from roof into my bedroomI'm concerned for my health
They won't fix it , it's been months!
Feb roof leaking
March 12th, the leak had spread and stained ceiling
April 6th, There was a repair done on the roof
April 21st the rain leaked through the repairIt smells like mold and mildew
April 29th Went into the office instead of calling this timeThey said they were waiting on a bid
May 4th no word from Revid
Worse customer service experience everCan never talk to a live personAll I get is Voicemails and no return calls
Called Revid and left a messagePlaced my WO in the tenant portal and also went to their physical location and was lied to about when the repair on my roof would be fixedIt took two weeks before anyone ever came to my apartmentI had a giant hole in my ceilingIt had black mold and was leaking water
Please do not rent from these people!! They don't take your maintenance request serious. You will have to wait forever to get things fixed. When they do come to fix things it is half done. AVOID REVID REALTY AT ALL COST!!! My neighbor and I had to call code enforcement more than once.
MY MOVE IN DATE HAS BEEN PUSHED BACKNEW EXCUSES
I PAID 400$ DEPOSIT ON A HOME ON *** IN MARCH I WAS TOLD THAT THIS HOME WILL BE FINISH BY MAY 15TH DUE TO THE AMOUNT OF WORKI WAS ALSO TOLD THAT THEY WILL START TO WORK ON THE HOUSE ASAP.( LIE) I DROVE PASS THIS HOUSE ON SERVERAL OCCASIONS IN THE MONTH OF MARCH AND APRIL AND NOTHING WAS BEING DONE IVE EVEN ASKED NEIGHBORS I CALLED AND TOLD SOMEONE THAT NO ONE HAS BEEN THERE TO WORK ON THE HOUSE AND MY MOVE IN DATE IS A MONTH AWAY I WAS TOLD THAT YOU CAN SEE WHAT THEY ARE DOING FROM THE OUTSIDE ON THE INSIDEBUT LIKE I SATED NEIGHBORS HAD ALREADY TOLD ME NO ONE WAS THERE TO FIX ON THE HOUSESO ON MAY THE HOUSE WAS STILL A MESS AND MY MOVE IN DATE WAS MOVED TO THE 24TH I CALLED ON THE 23RD THRY SAID SOMEONE WAS SUPPOSE TO HAD CALLED ME AD THAT MY MOVE IN DATE WAS MOVED TO THE 26THI WENT OVER TO THE HOUSE ON THE IT WAS NOT READY THE STAIRS WERE STILL NOT ATTACHED WINDOWS WERE STILL BUSTED O
Inappropriately withheld Security Deposit
On 01/04/2016, The tenet & Revid Property Management representative MrChristopher H*** completed a joint inspection and assessment of the condition of the unit at *** Central TerraceAt this time a complete report of the condition of the unit was generated, including pictures of the property and signed statements & comments of the conditions of the property at the time of the move-out walk throughThere is no mention of issues with the floors at the time of the move-out assessment & walk-through with Mr*** and the Revid representative
After receiving notice of charges of $4,against the deposit in the mail, the tenets requested an explanation of these charges The tenets called Gus P***, who stated he believes there has been water damage to the bamboo floorsThe tenets requested to jointly view the unit with MrP*** who responded to our over-the-phone request stating "I don't think that would be a very good idea."
I put a $deposit on a house for rentThey required my information plus the deposit feeThey said they would email it to me
I put a $dollar deposit down on a rental property with Revid Realty I ask to see the lease I was told I had to put down a deposit first and that they would email me the lease the next day Instead they emailed me a docusign document that said that I acknowledged that I had been provided with and read the lease This was not true So I refused to sign the document and stated that I would not sign it with out being able to review the lease I called and ask again for a copy of the lease and was told that they did not provide leases until two days prior to move in My potential move in date was March and this date was Feb I told them again that I was not signing a document that said I had reviewed the lease when they had not provided me with oneFinally about days later they sent me a blank "sample lease"By then I was getting a
The rental property was in unsatisfactory conditions upon moving inIt was dirty and full of mold n necessary essentials were not provided as promise
Deposit $1st month rent $move in date august 4th House was uncleaned, black mold in the cabinets as well as the walls in the bedroomsSome parts of the floor are dry rotted and possible unstableThe lease states im to be provided necessary appliances such as fridge and stove but none were providedThere was no water heater in the houseout of electrical outlets worked there was broken glass in the kitchen as well as outsideThere is an unstable car port wit mold and big holesThe pictures inline are not updated picturesI was not allowed to get the keys and inspect the house until I signed the lease so I was unable to see the property before handI am months pregnant and has small boys who have had health issues since birth that involve the heart and lungs and I feel its unsafe for my family to live in tha
Charged me $dollars to cut my grass - excessively high for the workNo way to argue charges or remediateCustomer service unbelievably rude
I was out of town for monthHad been trying to get different people to cut my grass while I was goneAll options fell throughCame back and Revid took it upon themselves to cut my grass - then charged me $No warning or advanced noticeThis is an excessively high cost for my area - neighbors pay ~$I called Revid to ask why the price was so high"Because that's what we charge." We talked about how that is an excessive charge and that I tried to get someone to cut the grass while I was out of townThey still refused to talk about the costThey claimed there was a city citation but refused to provide me evidence of that being true (I never received a citation and other yards are definitely in worse shape than mine)Revid offers no opportunity to argue excessive charges, no way to remediate disputes, and they fine tenants with
Awful landlord serviceThe property was never maintained while I lived thereMowing happened once in the summer and once in the winter, so the lawn was always an eyesoreI had snakes invade my apartment one time and they sent an exterminator days laterI was without heat in the winter for daysMy kitchen sink wouldn't drain and they told me they would send a plumberThey never sent a plumber but tried to bill me for oneUpon moving out, they sent me a bill for $saying that I had done damage to the apartmentI took photos, spoke with my lawyer and had it taken care ofThe apartment was filthy when I moved in originally - there were hairs of the previous tenant stuck to the walls even though they told me they had painted, and beer caps all over the apartmtney that they claimed to have cleaned before I moved in
When I would call to get something fixed, my calls would go to an answering machineThey never called back
I would never recommend Revid to my friends, family or even my enemies
My wall sockets are all out No air over a week nowBathroom sink stopped up I lost all my foodI emailed Revid same day and called multiple times
My wall sockets are all out No air over a week nowBathroom sink stopped up I lost all my foodI emailed Revid same day and called multiple times
Revid assumed management of my apartment buildingMaintenance is poor, customer service is poor and they refuse to live up to the lease agreement
My apartment building was sold to new owners and they hired revid to manage the propertySince they have taken over maintenance is nonexistentIt is near impossible to contact their office for maintenance requests and they purposely route all calls to voicemail and rarely return callsThey are also trying to charge me more rent than is clearly stated in my lease agreement I signed prior to them taking over management of the buildingI have contacted the owners of the building numerous times and they too are unwilling to rectify the situationI previously rented an apartment from revid in and they were fired from that management contract because a pipe burst in the middle of the night and they refused to fix it in a timely fashionThat building was full of code violations and I called the city of memphis code enforcement to inspe
Bad customer service & advertisement
I saw one of Revid's properties for rent on *** websiteIt stated that the property comes with an refrigeratorI contacted Revid July XX XXXX, scheduled a date and time to view the propertyI met one of the leasing agents at the property and viewed itThe property was in bad conditionThe kitchen floor was torn, walls had been written on, Grass over grown, wood fence broken off, security door laying on the ground, beer cans piled up in the back yard, paneling of house hanging offThe lady stated that they will fix everything (exception of painting the walls & fixing fence)I went to Revid office on July 12, & applied for homeI also put down $depositThe lady said that it's required in order for them to begin working on the property I asked her will the home be ready for move in by August 1, (in time for me to move in since I was moving out of old property) She said that it shouldShe said she will keep me updat
I have contacted revid about a severe leak on floors of my apartment starting October They have not fixed the problem and note it's worse
I moved into this apartment in August after singing a contract with revid reality that states that they will make repairsStarting in October I began to have a leak in my apartment on all levelsI contacted revid about the leak and sent them pictures of water damage and possible mold stainsA representative came to look at it and took picturesThat was the only attempt revid made at fixing anythingI have since called them multiple times a month about this problemThe leaking has now gotten worseThe master bedroom floor has been completely soaked through on multiple occasionsThere is now a constant smell of mold and mildew in the apartment
The home I rented was well kept & the company always made repairs in a timely matterI was able to receive my full deposit back once I moved
Very responsive, very kindWould recommend
There is mold in my walls and atticThere are active leaks coming from roof into my bedroomI'm concerned for my health
They won't fix it , it's been months!
Feb roof leaking
March 12th, the leak had spread and stained ceiling
April 6th, There was a repair done on the roof
April 21st the rain leaked through the repairIt smells like mold and mildew
April 29th Went into the office instead of calling this timeThey said they were waiting on a bid
May 4th no word from Revid
Worse customer service experience everCan never talk to a live personAll I get is Voicemails and no return calls
Called Revid and left a messagePlaced my WO in the tenant portal and also went to their physical location and was lied to about when the repair on my roof would be fixedIt took two weeks before anyone ever came to my apartmentI had a giant hole in my ceilingIt had black mold and was leaking water
Please do not rent from these people!! They don't take your maintenance request serious. You will have to wait forever to get things fixed. When they do come to fix things it is half done. AVOID REVID REALTY AT ALL COST!!! My neighbor and I had to call code enforcement more than once.