Rich-Way, Inc.

Walls are NOT to rattle when traffic goes by! floors are NOT to move when traffic goes by! because the word "structural" is directly stated in the report does NOT mean there is no structural damage happening.  Cracks are happening because Rockford refuse to do any about bad construction.

Mr. [redacted] Please provide a copy of the purchase agreement you were in contract for along with the cancellation form.  What address or lot number where you in contract for?

You should have record of the letter referenced as it was received by your office on Tuesday 4/4/2017 at 11:33 AM. I have attached another copy of the letter and package tracking details...

indicating receipt. In addition, it should be noted that your site construction supervisor acknowledged he was aware that your office received the referenced letter.