Risezone Solutions

Help was courteous, knowledgeable and accommodating Patient and fixed the problem.Thanks, DK

Very good service Lots of work and my computer came out fixed!

My tech services with RizeZone is always very professional and quick Always pleased with the outcomeTech name is Andy A***

very good & courteous

We had a lot of malware and everything was locked up badly, but the technicians did their work fast and solved all our problems

Work was thorough and my computer works better and faster

I was very happy with the service providedAll my issues were resolved and now my Mac is running so much faster! Thank you!

Quick, efficient, professional and solved my problem

The team did a great job with fixing my issues! My computer is running smoother and saferThank you!

good Service now my computer is working fine I feel good

all is fine thanks for the service

Excellent service, good fix

great service.issues resolved

very happy with the service I have received

A great company! Very patient and knowledgeable Quick and inexpensive

Had a terrible breakdown of my wonderful imac and Andy helped out and saved my computer I could have never done it by myself Talked through the fixing from time to time and he was easy to deal with and accurate

I am very satisfied with the tech support I got fro Rizezone tech Support I had many issues, including my printer, and to my knowledge these issues were resolved

From: Info Date: Mon, Mar 2, at 7:PMSubject: RE: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania complaint #***.To: ***@myRevdex.com.orgHello ***, I apologize for the delayed response, its been crazy cold and snow and
ice month and lots of things are going wrong with me and some how I missed the emails and phone callI am trying my level best to cope with weather but its not been a good month. We have been working with the client but under-estimated the issues on the machine, what we thought of it having a simple antivirus software installation issue but it turned out to be virus infected machine, we could do anything on it without formatting the computer and starting fresh. Due to mis-communication with the customer we ended up installing a wrong version of software on the computer, so we have to remove it all together and reinstall the right version of windowsSince most of the original sellers don’t provide software DVD’s with the computer now, we have to download and mail the dvd’s to customer. We tried installing the *** *** but customer could not provide her installation code keysWe can only install software for which the customer has a valid license key So without valid license key we can only deploy the trial version of *** *** If client can provide us with original license key, we should be able to update her software registration.As of Jan 26, the costumer machine has been installed with right version of ** *** and *** securityA trial version of *** *** has also been installed and for all the inconvenience cause we have informed the client that we are going to refund her full amount charged but since the transaction is old, we can refund it back to her credit card, we have to send a paper check by mail for which we are waiting for confirmation from customer. Thanks Risezone Team

Company charged for computer clean up and for three years computer anti virus security Company conducts business under the assumption that they are affiliated with *** *** They ultimately said they couldn't help me because a *** Certificate had expired and was to refund the cost of services Instead of refunding the service amount oi they remotely accessed my bank and withdrew $in addition, they wanted me to wire the the supposed deposits that were sent in error (which were actually withdrawals)to someone in China

THESE GUYS ARE BIG TIME SCAMMERS, ALL THEY WANT IS YOUR MONEY AFTER THAT THEY WILL DISCONNECT YOU AND NEVER ANSWER YOUR CALLSPLEASE BEWARE