*** *** *** *** *** ** *** **
*** *** *** *** *** ***
*** *** *** *** *** did have an alignment done March 1st, at Waldorf FordWe apologize that the questioning was taken as interrogating.The intention was not to interrogate ***
*** but to get better information about why another repair facility was recommending unnecessary work.*** *** has since returned and had the alignment done again at no charge April 21st, We apologize for any inconvenience
My concern was that the dealership, charge me $for some Osensor and my vehicle still was cutting offSo, they never fixed the issuethey just shut off the check engine lightSo, they can either refund my money or fix my car!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The loan originated on June 12th, with a month contract. The GAP expired on June 12th, 2016. The cancellation was requested on March 29th, 2016, so the GAP only had about two months remaining in effect. GAP depreciates by time; it was purchased at $divided by months is per month. Even if you estimate the months remaining as months, the refund would be $and there is a $cancellation fee. I am willing to waive the cancellation fee and send payment for the $29.28, if the customer desires. Please provide a current address so a check can be mailed as soon as possible
I apologize for the delay on the check reimbursement for the hours of laborI am mailing a check today to *** *** for $We are appreciative of his business and hope he has a better experience with Waldorf Ford in the future
*** *** *** *** *** ** *** **
*** *** *** *** *** ***
*** *** *** *** *** did have an alignment done March 1st, at Waldorf FordWe apologize that the questioning was taken as interrogating.The intention was not to interrogate ***
*** but to get better information about why another repair facility was recommending unnecessary work.*** *** has since returned and had the alignment done again at no charge April 21st, We apologize for any inconvenience
My concern was that the dealership, charge me $for some Osensor and my vehicle still was cutting offSo, they never fixed the issuethey just shut off the check engine lightSo, they can either refund my money or fix my car!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
The loan originated on June 12th, with a month contract. The GAP expired on June 12th, 2016. The cancellation was requested on March 29th, 2016, so the GAP only had about two months remaining in effect. GAP depreciates by time; it was purchased at $divided by months is per month. Even if you estimate the months remaining as months, the refund would be $and there is a $cancellation fee. I am willing to waive the cancellation fee and send payment for the $29.28, if the customer desires. Please provide a current address so a check can be mailed as soon as possible
I apologize for the delay on the check reimbursement for the hours of laborI am mailing a check today to *** *** for $We are appreciative of his business and hope he has a better experience with Waldorf Ford in the future