Roanoke Regional Home Builders Association, Inc.

Troy B was very efficient He explained what I could do to keep filters clean and prolong their lives He thoroughly checked the furnace and air conditioner I would recommend him to anyone

First class cervice

Troy is always friendly and very professional, I appreciate them wearing foot coversThe girls in the office do a great job too

The service is always great The techs and staff are very knowledgeable, polite and trustworthy

We always request Tommy for his expertise and knowledge of servicing our furnace and a/c

Tech was on time, courteous and efficient

Troy with Cook Heating & Air does a real professional job and does a great job at answering the questions I have about my HVAC system. He also does a great job at describing why certain elements in the system need and telling me when they are wore out.

Quick and well prepared

Tommy h ,service man, very professional, friendly, courteous, answered all
questions , and informative about the workings of our heating system. We would
recommend Cook Heating and Tommy to anyone with furnace problems.

Service call for annual spring review went well.

Our Fall furnace inspection was done Monday morning. No problems were found. Excellent service and a very knowledgable technician.

A new air conditioner was installed on 8/26/16 by the following work crew: Tim H, Chris B, and Eric V. Excellent service again (as always) from Cook's Heating & Air. The work crew was very professional, friendly, and completed the job with no mess in my house at all.

We have done business with Cooks for more than 20 years and are always very pleased with the service. The service experts are very professional and courteous .

Troy gave my system a great check up. Always glad to see them.

I have had Cook Heating & Air do our boiler and A/C work for over 15 years. Their employees are knowledgeable and easy to work with. The quality of their work is excellent, and they get the job done quickly.

Very nice professional workers. Would recommend .

Tommy of Cook Heating & Air Conditioning was very knowledgeable, efficient and polite. I am very pleased with the work he did today on our heating and cooling system.

Always appreciate the Cook Heating & Air staff. They are good to work with and thorough in their work. Andrew and Troy were great to work with.

Troy came out to the house and heard the noise it made and knew what it needed. So far I have not heard that noise anymore.

Cook Heating & Air Conditioning is an outstanding company. They responded on a Saturday when few other companies would even pick up the phone and even though I am on the fringe of their service area they were there within an hour and were completely professional and competent. They provided a complete solution and with an excellent cost for work both for the parts and labor. Troy was terrific and I certainly recommend him if you need competent and friendly service.