Rocky Mountain Construction and Hardwood Floor

Complaint: [redacted] I am rejecting this response because: [redacted] is not telling the truth The wood he used to patch the first botched wood installation job is #wood Not # I have pieces of that wood in my garage that his crew just threw in my trashcan and they didnt remove it as it stated in his contract that they would I kept those pieces to be able to prove, should I have to, that he used substandard wood for a patch job that he created to begin with and didnt tell us that the wood was substandard If [redacted] would like a piece, I can certainly provide him with one Additionally, the contractor I hired will attest to the type of wood used in the patch job I have additional contractors who stated that the wood was substandard #wood that was used in the patch job, and I am sure, if I contact them I can have them attest to the substandard quality of the wood install, the wood used, and the subsequent patch[redacted] is also not telling the truth when he states that he had limited access to our home He had almost three weeks of constant access to our home We never refused him access and that is evidenced by the fact that he could not complete the job and we had to hire another contractor to complete the job within the time frame that we set and that [redacted] agreed to His resolution was not acceptable because he forfeited on his contract with substandard work and no communication He didn't finish the job and was going to give us a $refund As a consumer, again, I have the right to expect a job be done in a timely manner, and with the expertise to do the job to my satisfaction [redacted] never addresses the shoddy work his contractors did do in the painting and drywall, or the half right wood install with a patchHe will deny it all I am sure but I have the photos of the shoddy work that they did and I have attached them to my last response He maintains that the lack of communication was our fault This is untrue and the fact that he could not complete this job speaks to this In fact, we spent weeks calling him repeatedly ASKING HIM when he would return to finish the job When he decided to respond almost weeks into the job, and found out that we hired another contractor to finish the job, he threatened us and when that didn't work, he offered to give us a $refund, but stated that we still owed him $ We don't feel we owe him $for a job that he refused to complete In the end, it cost us $to finish the job he didn't Please close this complaint out as this Business did not provide satisfactory work, on time, with communication, or the workmanship that they promised As far as we are concerned, this business cheats the consumer, provides bad workmanship and does not communicate properly There is no resolution here Sincerely, [redacted] ***