Rogue Fitness

I wore them twice, and not...

more than 30 minutes, wanting to get use to them so I wouldn't have to send them back.  I wasn't asking for my money back either.  I just wanted a pair that fit. I had trouble downloading these pics, can you let me know if you were able to receive them?
Regards,
[redacted]

We have explained to this customer why we cannot and do not guarantee our plates to fit just any barbell.  We can only guarantee our plates to fit a barbell that is made to Olympic specs, which are standard across the market.  There are many barbells not made to Olympic specs and we cannot guarantee our products to be compatible with these barbells.  The customer does not know the brand, model, or specs of his barbell.  Unfortunately, we do not have any way to proceed any further on this issue.

This has been settled. Please let us know if you have any other questions.Thanks,[redacted]Rogue Fitness

On our Rogue Sandbag product page we sell twelve different unique sandbag products that are all compatible with one another.  All products on this page are clearly identified in the photos on this page:  http://www.roguefitness.com/rogue-sandbagsWhen you add any item from this page to the...

cart the same thumbnail photo appears for all.  We are not able to show unique thumbnail photos for all 12 products.  This general thumbnail photo shows 4 of the 12 sandbag products on that page.The item description and pricing is consistent throughout the product page and checkout process.The customer claims he thought he was getting a different product because the product he intended to order is one of the four products pictured in the thumbnail photo in the cart.This customer is able to return or exchange the product as long as it has not been used.If returned, we will offer a 100% refund.If exchanged, we will ship out the exchanged product with free shipping.