We had aflac many years ago and left because another insurance was offered at my husband work.....he is now at a job that it isnt offered so we decided to enroll again...WELL, I called the closest agent to us...Matt Johnson in Fullerton, CA....we was out of town with a sick relative...he as if he could return my call the following week when back in town..this was 3weeks ago and no word from him yet....we have down enrolled with another co and wont return Aflac.....not a very good way to do business or get returning business
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I understand that the business has received my complaint, and has forwarded onto the appropriate department However, this does not resolve my complaint I will wait to receive further resolution from the business Regards, [redacted]
Aflac is a big lie Be sure to read all policies thoroughly because they take advantage of hard working Americans with the fine print and red tape you must met to be paid for short term disability Their auditor took + days to find a reason to deny my husband's claim They originally asked for any doctor's notes from the last months of and when they couldn't find a reason to deny the claim the auditor ask for doctor's notes for the entire year of They still couldn't find a reason to support pre-existing and they just forced us to continue wait, wait, and wait The auditor ecen claimed to never have received the documentation thay both myself and the physician's office provide Finally, when I called to check the status the auditor denied the claim because my husband went to a regular doctor's appointment for what they claim was the cause of the disability within the first days of coverage+ days to tell us this We could have made alternative plans if the auditor didn't string us along Aflac caused us to exhaust any money that we had and now we have no money to pay our minimal expenses to make it until my husband returns to work
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 11788348, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I still have not heard from AflacTheir previous messages through Revdex.com advised I would be contacted and I have not beenI have been charged yet again for the bi-monthly premiumI am now going to go through the attorney general since my policy is still active and I am still being charged Regards, [redacted]
My former employer offered Aflac as a benefitI decided to get the Short Term Disability policy with my agentAfter several inquires about my policies and when the payroll deductions would start, I was informed by my the knowingly unlicensed agent that his licenses were suspended by Aflac and he would have to get another agent to write my policiesSeveral weeks passed with no policy, no callsI called the DM who informed me that my policy needed to be resubmitted it was in a pending status due to one missing document and that it would start on June 1st Because there were not payroll deductions for the policy that was issued after the start date of June 1stThe policy was not issued
Aflac does not handle customer service issues wellAflac does not issues claims approved in a timely matterMy claim was "sent' a week ago still no funds and company not willing to help find funds only told it was sent
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Good afternoon, We are in receipt of your concerns and have forwarded them to the appropriate department for further reviewDue to privacy regulations, once the review is complete the policyholder will be notified directly of the findings Thanks, [redacted]
Good morning, Due to privacy regulations, we have forwarded these concerns to the appropriate department to address directly with the policyholderThanks, [redacted]
Exactly one month ago, my husband filed a claim for a hospital admission following an accidentInitially he faxed over the discharge summary, ambulance bill and subsequent doctor visit and did not hear anything for a weekSince that time, we've called every 2-days and have been given a different story each timeOnce we were told that a check was being released for the ambulance but then they realized a copy of the police report was neededThis information was sent to them but then they asked for a copy of the hospital bill to show the days he was in the hospital....this information was originally provided in the discharge summary but he faced this informationThen there was a sudden discrepancy in his date of birth and he was asked to provide a copy of his license....suddenly we are not able to login to review his policyOn Wednesday he was told that a check was being direct deposited into our account excluding the amount for the hospital admission because they wanted an operative reportThe lady that sold us the policy has not returned any calls or emailsWhile the customer service representatives have been nice we feel like we are getting the runaround from a company that has taken over $annually from us for over yearsNot happy with Aflac and want the duck to stop lying on tv about their one day claim review
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have not been contacted by the business regarding my in complaint ID [redacted] , and find to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]It has been days and no one has yet to contact me Regards, [redacted]
Aflac is a Scam!! Our Aflac agent is [redacted] his cell number ###-###-#### this guy wrote & sold us the Aflac policy years ago here at workHe is so quick to come out here to sign up a new employee and tries to sell us more add on policies, but when we have problems where is he? When I made my first claim over days ago and filled out all the paper work neededI called [redacted] for to see why my claim is taking so long this guy gives me the 1-number so I can deal with it myself [redacted] has to be the worst insurance agent I’ve ever work with
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved This complaint has been resolved I am sorry for any inconvenience Regards, [redacted]
I filed an accident claim for my spouse on May 30, On Nov 2, 2015, over months later, AFLAC denied my claimThey used several different stall tactics before making a decisionI would have cancelled my policy (s) months ago and saved almost $600, had I known that my claim would be denied My wife had an accident at home, but it was determined by AFLAC that she fell because she was ill, therefore it wasnt an accident
Good afternoon, We are in receipt of these concernsDue to privacy regulations, we have forwarded these concerns to the appropriate department to be addressed directly with the policyholderPlease allow 48-hours to review and research Thanks, [redacted]
size="3">Good morning, We are in receipt of your concerns and have forwarded them to the appropriate department for further reviewDue to privacy regulations, once the review is complete the policyholder will be notified directly of the findings Thanks, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am not satisfied with this "resolution" as there has been no resolution whatsoeverThis response from the business was received days ago and to date I have not been contacted meaning there has been no attempt at resolving the issueThis is unacceptable as I am merely requesting that I be reimbursed for the money that has essentially been stolen from my paycheck all while the aforementioned AFLAC representative smiles and promises to fix the issue Regards, Paige Kelly
Good afternoon, We have forwarded these concerns to the appropriate department to further research and address directly with the policyholderThanks, [redacted]
We had aflac many years ago and left because another insurance was offered at my husband work.....he is now at a job that it isnt offered so we decided to enroll again...WELL, I called the closest agent to us...Matt Johnson in Fullerton, CA....we was out of town with a sick relative...he as if he could return my call the following week when back in town..this was 3weeks ago and no word from him yet....we have down enrolled with another co and wont return Aflac.....not a very good way to do business or get returning business
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I understand that the business has received my complaint, and has forwarded onto the appropriate department However, this does not resolve my complaint I will wait to receive further resolution from the business Regards, [redacted]
Aflac is a big lie Be sure to read all policies thoroughly because they take advantage of hard working Americans with the fine print and red tape you must met to be paid for short term disability Their auditor took + days to find a reason to deny my husband's claim They originally asked for any doctor's notes from the last months of and when they couldn't find a reason to deny the claim the auditor ask for doctor's notes for the entire year of They still couldn't find a reason to support pre-existing and they just forced us to continue wait, wait, and wait The auditor ecen claimed to never have received the documentation thay both myself and the physician's office provide Finally, when I called to check the status the auditor denied the claim because my husband went to a regular doctor's appointment for what they claim was the cause of the disability within the first days of coverage+ days to tell us this We could have made alternative plans if the auditor didn't string us along Aflac caused us to exhaust any money that we had and now we have no money to pay our minimal expenses to make it until my husband returns to work
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID 11788348, and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I still have not heard from AflacTheir previous messages through Revdex.com advised I would be contacted and I have not beenI have been charged yet again for the bi-monthly premiumI am now going to go through the attorney general since my policy is still active and I am still being charged Regards, [redacted]
My former employer offered Aflac as a benefitI decided to get the Short Term Disability policy with my agentAfter several inquires about my policies and when the payroll deductions would start, I was informed by my the knowingly unlicensed agent that his licenses were suspended by Aflac and he would have to get another agent to write my policiesSeveral weeks passed with no policy, no callsI called the DM who informed me that my policy needed to be resubmitted it was in a pending status due to one missing document and that it would start on June 1st Because there were not payroll deductions for the policy that was issued after the start date of June 1stThe policy was not issued
Aflac does not handle customer service issues wellAflac does not issues claims approved in a timely matterMy claim was "sent' a week ago still no funds and company not willing to help find funds only told it was sent
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Good afternoon, We are in receipt of your concerns and have forwarded them to the appropriate department for further reviewDue to privacy regulations, once the review is complete the policyholder will be notified directly of the findings Thanks, [redacted]
Good morning, Due to privacy regulations, we have forwarded these concerns to the appropriate department to address directly with the policyholderThanks, [redacted]
Exactly one month ago, my husband filed a claim for a hospital admission following an accidentInitially he faxed over the discharge summary, ambulance bill and subsequent doctor visit and did not hear anything for a weekSince that time, we've called every 2-days and have been given a different story each timeOnce we were told that a check was being released for the ambulance but then they realized a copy of the police report was neededThis information was sent to them but then they asked for a copy of the hospital bill to show the days he was in the hospital....this information was originally provided in the discharge summary but he faced this informationThen there was a sudden discrepancy in his date of birth and he was asked to provide a copy of his license....suddenly we are not able to login to review his policyOn Wednesday he was told that a check was being direct deposited into our account excluding the amount for the hospital admission because they wanted an operative reportThe lady that sold us the policy has not returned any calls or emailsWhile the customer service representatives have been nice we feel like we are getting the runaround from a company that has taken over $annually from us for over yearsNot happy with Aflac and want the duck to stop lying on tv about their one day claim review
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have not been contacted by the business regarding my in complaint ID [redacted] , and find to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.[Provide details of why you are not satisfied with this resolution.]It has been days and no one has yet to contact me Regards, [redacted]
Aflac is a Scam!! Our Aflac agent is [redacted] his cell number ###-###-#### this guy wrote & sold us the Aflac policy years ago here at workHe is so quick to come out here to sign up a new employee and tries to sell us more add on policies, but when we have problems where is he? When I made my first claim over days ago and filled out all the paper work neededI called [redacted] for to see why my claim is taking so long this guy gives me the 1-number so I can deal with it myself [redacted] has to be the worst insurance agent I’ve ever work with
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved This complaint has been resolved I am sorry for any inconvenience Regards, [redacted]
I filed an accident claim for my spouse on May 30, On Nov 2, 2015, over months later, AFLAC denied my claimThey used several different stall tactics before making a decisionI would have cancelled my policy (s) months ago and saved almost $600, had I known that my claim would be denied My wife had an accident at home, but it was determined by AFLAC that she fell because she was ill, therefore it wasnt an accident
Good afternoon, We are in receipt of your concerns and have forwarded them to the appropriate department for further reviewThank you, [redacted]
Good afternoon, We are in receipt of these concernsDue to privacy regulations, we have forwarded these concerns to the appropriate department to be addressed directly with the policyholderPlease allow 48-hours to review and research Thanks, [redacted]
size="3">Good morning, We are in receipt of your concerns and have forwarded them to the appropriate department for further reviewDue to privacy regulations, once the review is complete the policyholder will be notified directly of the findings Thanks, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am not satisfied with this "resolution" as there has been no resolution whatsoeverThis response from the business was received days ago and to date I have not been contacted meaning there has been no attempt at resolving the issueThis is unacceptable as I am merely requesting that I be reimbursed for the money that has essentially been stolen from my paycheck all while the aforementioned AFLAC representative smiles and promises to fix the issue Regards, Paige Kelly
Good afternoon, We have forwarded these concerns to the appropriate department to further research and address directly with the policyholderThanks, [redacted]