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Roof Care Center Reviews (51)

Rebecca at Blue Brick Financial provided excellent service during our refinancing She kept us well informed on the progress and clearly identified the documentation that was needed to complete the transaction This was our third refinance through Blue Brick and all have gone smoothly

Had a Great Experience with Blue Brick Financial! Rebecca was Excellent to work with, got all my questions answered and in short time, if I called and left a message whether by phone or email response time was quick! Was straight forward, no closing costs as advertised and preciseClosed right on time THANK YOU ?

Refinanced over the summerBlue Brick Financial, LLC is great because they took care of my needsI got a personal call from the VP at one point who promised to take care of my situation and they followed through with their promiseRebecca Aalso kept us in the loop of what was going on or what was neededExceptional services! If you ever consider refinancing I would do it again in a heart beat with Blue Brick Financial, LLC

My mortgage loan refinance with Blue Brick Financial started after I received an offer from the mail that looks just like one of those junk mailsWell, it came at a good time because I was thinking about refinancing my mortgageI called the local number and the process began I highly appreciate all the associates involved during the transition for their positive attitude and dedication to their work Misty L [redacted] is awesome! She is always happy and readily available to answer my questionsShe is friendly and follow up with me on each steps of the process I also appreciate Aaron for his help at the first step of application process

I received a letter from them around the middle of February to refinance my home.for months I sent them pages and pages of requests from them1099,s, 2013,2014,income tax returns,my clearing house wells fargo income statements,release so they can contact the irs,a statement from social security,all my bank recordswhen I called chris seago the boss was told they had what was neededafter over months I sent them an e-mail just to forget it and please send all my personal information back to methe response was they only have copies that I sent thru faxes and e-mailsthey did not have any original pieces of paper work

Had an overall excellent experience, especially working with Julie A [redacted] the loan processorI'm very pleased with the final result, I got an excellent loan with no expenses I was a little surprised at the total time that the entire process took, but that may be specific to my situation and the requirements of the lender

Blue Brick financial delivered on everything they said they would, in an incredibly timely manner I requested info on a refinance and when I finished discussing my situation with Paul he had a better suggestion The next thing I knew I was contacted by Misty and things took off from there Misty had incredible patience and answered ALL my questions She kept me informed every step of the way, including an email the moment the loan was funded!! Many thanks to an incredible organization to work with and a special thanks to Misty for her knowledge and professionalism Told my daughter about their service and she has already applied for a refinance

As a Credit Union lending manager and former mortgage broker, I was very skeptical of the flyer I received in the mail from BlueBrick I called and they explained how they got paid and that it was a bona fide $mortgage refi to me Skeptical at every step, I worked with Bruce and Whitney - both top notch and very quick to respond to my every question Like everyone else here on Yelp is reporting, the process was smooth and fast - even the appraisal! Best refi experience ever and I've been through many - on both sides of the table! Thank you HIGHLY recommend their services

My complaint is misleading information We are good borrowers and have never been turned down on a loan before Our credit is strong, we have equity in our home, solid income and steady income The appraiser appraised are home and seem to come in with a chip on his shoulder from the get go He made a handful of negative comments about our house while inspecting He appraised our home and then listed it as over improved We just built our home so it seemed a bit odd Although our home is large it is not over improved for our area Anyhow, we ended up going through another lender shortly after the denial and had to have a another appraiser appraise the home He listed are home as NOT over improved for the area and his comparables had many comments and reasons for such When I went back to blue brick to share this information Was told that the appraisal couldn't be used and potentially inflated the value and there was nothing they could do They would not even look at the new

Blue Brick Financial, LLC receives a 5+ review from our household. The professionals we dealt with Paul, Tom G [redacted] and Whitney S [redacted] were exceptional. They knew their role in the refinance of our property and were flawless in executing each step. I couldn't be more pleased with my experience and have and will recommend them to anyone I know looking to obtain a new mortgage or refinance a current property. Great Job Blue Brick!

Fantastic experience with Blue Brick Financial Their rates on their no-cost mortgage loan were the best around My loan processor, Mary Branco, was with me every step of the way She was always quick to respond to any questions or concerns I had and was very knowledgeable in her field Without question Blue Brick will be my first call the next time I need a mortgage loan!

Rebecca A [redacted] at Blue Brick was so attentive on our refi She did a great job for us

We received an advertisement to refinance our home loan at NO COST. We reached out to the loan officer and started the process. We were then asked for our credit card to charge the appraisal fee and we have an email that states if we close on our loan the fee will be credited to us. We closed on our loan Wednesday and nothing in the loan documents indicate a credit. I have emailed three individuals who worked with us on the loan and none of them have replied to my request for information regarding our credit for the appraisal fee. Yet when they needed something from us they were quick to respond.

All in all a good experience Communication was lacking at times, but Julie was always great to get back to us with questions and make sure we were well informed - pleasure to work with! End of the day, loan was funded, helpful group of folks to work with - I would recommend to a friend!

Julie A [redacted] and the entire team I had contact with did an excellent job in arranging the refinance of our home Pleasant, helpful and made it happen!

A case where too good to be true is actually true! Julie was awesome to work with, our went smoothly and we were refunded in full for the appraisal as promised- making our transaction truly a NO-COST refinance! I loved how I could actually call Julie on the phone and speak to her in person if I had a questionReal people answered the phone and acted like a small business that cared about their customersVery happy with our experience!

This refi was a completely POSITIVE experience. It required minimal effort on my and my spouse...Blue Brick Financial personnel, mainly Rebecca, did all of the work that has saved us 100's of $'s every month.

I worked with Blue Brick Financial Julie A [redacted] was my SrMortgage Processor She was fast and very professional They promised to close in days and they beat the target My interest rate decreased and I was able to get rid of my mortgage insurance This was the fastest and smoothest refinance I have ever experienced For the signing of the final documents, they sent someone to my house, saving me time and effort Good work Julie!

Blue Brick and especially loan processor, Melisa D***, are wonderful to work with Professional, responsive and efficient

Outstanding service and everything they say is trueRebecca Arellano was a pleasure to work with She does an outstanding job staying in touch and answering questions Thank you very much for the great service!

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Address: 11111 Euclid Ave, Cleveland, Ohio, United States, 44106-1715

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