Rosetti Purse

I bought my first Rosetti handbag and was completely disappointed. Within 3-4 weeks of use the handbag straps both came unsewn and the trim began to crack. I work in an office setting so the handbag was not misused or abused. Purchase store would do nothing and I have yet to hear back from customer service.

Review: I purchased a Rosetti bag from Belk and it was falling apart within a few weeks of carrying it. I talked with Belk who said I needed to get I touch with Rosetti. I've made several attempts to contact them and each time received an auto response that a customer service rep will be in contact. I have yet to hear anything & it's been several months.Desired Settlement: I would like to receive a replacement for the defective bag I have.