Like the other reviews, I order my flag on Dec and still have not heard it has shipped as of Feb I would highly recommend not doing business here [redacted] has emailed me a couple of times stating it will ship in days, well I have emails from [redacted] 11th on saying this day talk with still no tracking code
After taking forever to get my concealed blue line flag we got it hung in our home only to realize that cheap foam is used for where the weapon is supposed to be hidden behind the starsIf you just place a weapon in there it falls out when openedNot what was advertisedLaying flat sure you can put it in there no problem, but on the wall it doesn't workNow our option is to cut into the cheap foam so it can sit into it an not fall out of opened(dangerous) which is ridiculous for me to have to do And if I switch what weapon is in there I have to buy a new piece of foam an cut it as well For what was paid this should not be a problemHighly disappointed with thisIt was bought for this purpose and it fails miserably
In December, I purchased a going away gift for some friends from Rough Country Rustic FurnitureTheir stuff is amazing and the gift is perfect for our friendsQuote time on this specific item was weeksI figured 8-due to it being around ChristmasIn February I emailed the company and was told it would be shipped the following weekweeks later I emailed and they said, "I will personally ensure it gets shipped this week"weeks later they say, "next week" and now here we are almost weeks later and I still get the same apology and "next week" speech My advice: If you order from this company order at LEAST 6-months in advance
Just out of curiosity, I wanted to check their status on the Revdex.com and was utterly shocked! I ordered two wall art pieces Both flag designs (Regular and deluxe models)PRIOR to placing my order, I looked at the disclosure that was in plain English and printed in BLACK AND WHITEI KNEW and EXPECTED both pieces to take around 2-months for delivery as per their websiteAfter I placed my order, I received my confirmation and simply waitedI was in no urgency to receive this piece (Because of the disclosure on their website), and was pleasantly surprised when I received the shipping information for those itemsI just received them yesterday (Nov 1) and they are now BOTH hanging on my wallsThe craftsmanship and overall quality is awesome! Being a former Marine as well as continuing to serve in a different capacity, I could not be happier with the products I receivedIf you want a cookie cutter piece of furniture, go to WALMART or BIG LOTS and buy oneIf you want a quality and custom hand crafted piece of Americana, order and WAIT for it! I am glad I did, and have plans to order more! Thank you [redacted] and [redacted] for your quality productsI have and will continue to recommend you to all of my Marine Corps and fellow Department membersKeep doing what you're doing!!!!
We ordered a US flag wall mounted concealed gun case in NovemberThe website and follow up email let us know that it would be 6-wksIt took a couple of weeks longer, but I had emailed the company and they were very nice and let us know when to expect itThey were apologetic for the delayWe received it and love itIt is good quality and looks greatIt is better than we expected
Horrible customer service and productProduct came in pieces and no one would answer calls or emails to get the issue resolvedI sent several emails to have my issues addressed and never got a responseI attempted to contact them in every way possible and no responseI am extremely disappointed...I could have spent my money elsewhere and has a gift for my husband instead of wooden pieces in a boxMerry Christmas to him! Absolute junkAt least it will make for a good bond fire
Seems like I should have read some reviews before I ordered my concealment wall hanging I was super excited to buy something my husband would love for our anniversary/his birthday and from a small, USA business Being a small business owner myself, I like to shop small I placed my order July It is ow September 27th and I still have not received my order I emailed them at the end of August, which was pretty close to the estimated completion time, and they informed me that my order wasn't going to ship until mid September I received an email last week stating a label had been created and I would receive my item the 26th As of today, still no item and the tracking info says it's "pending" Unfortunately, I'm suggesting NOT buying from this company
My husband purchased a concealment coffee table in MarchWe were given a delivery time of weeksAfter weeks we emailed the company, they informed us it would be another business daysAfter another month we emailed them again, they said it would be another business days (I.eAt least weeks) before they would even ship itWe requested a refund, it took almost weeks for them to send us a refund checkLong story short, they are incapable of keeping with a deadline, and I'm pretty sure they never even started working on the tableweeks of them holding onto several hundred dollars and no tableVery unprofessionally
I recently ordered and received custom Thin Red Line Concealment Flags from this businessAnd I must say not only did they look phenomenal but the customer service I received was wonderful!! [redacted] and I corresponded for a couple months about the customizations I wanted done on these two wall pieces for my boyfriend and his brother who are firefighters for HoustonShe was always extremely helpful and made sure they got to me promptly before ChristmasI love the work Rough Country Rustic Furniture produces and will definitely order from them in the future!
STILL WAITINGIt\'s this company\'s biggest problemMy wife ordered me a conceal flag for Christmas back in November, We have yet to receive product or even a tracking number which they promise EVERY week when she emails themWe will be canceling our order tomorrow due to the lack of care this company hasEveryday I see them advertising products and promising to week delivery! If you can\'t fill the orders you have, don\'t try to get more! If they keep this way up they won\'t be around long
Absolutely worth the wait! Sure, I was frustrated with the long lead times, and some of the Revdex.com reviews made me nervous as to what quality of product I would receiveBut, I know how online reviews go and how a few disgruntled folks can distort thingsThus, I decided to stick it out and give 'em a chanceI am glad I did What I ended up receiving was a beautiful and well constructed bedroom set that had been meticulously packed for shipmentIt was exactly the kind of rustic/simple furniture that fits my personalityI am tickled
I placed an order from this company in October of for a concealment hutch and have had little or no responseThey took my deposit of over I just gave them a loan for there new so called expansion project I run my own business, if a customer gave me a deposit I will get the job done as fast as possible I don't understand how a business can survive with this type of communication and lack of customer service I left another phone message today lets see what happens I am from out of state so I guess my next action is to investigate how this maybe criminal conduct If I have to spend 10,in attorney fees and airline tickets I will do it I do not like to be taken advantage of I believe I am a victim of a fraud scam Is this a real company? Does anyone know the owners? Do these people have past criminal records? I have to take a day off from work to call the State Attorney General and start looking at avenues to have this company prosecuted
I ordered a concealment flag for my husband for ChristmasKnowing it said their ship dates were weeks outNow about weeks out after they told me "oh its shipping out this week" for about weeks not they are not respondingI see so many reviews of people having the same issue on googleNo wonder they do not accept reviews on facebookI have contacted them many times with no answer for them to advise to fix the issue and I have contacted them for a refund with no responseI will be taking this up with my bank and trying to advise everyone I possibly can not to purchase from this company People in other reviews have waited 2x longer than I have and seem to be having the same issue and I refuse wi wait more weeks for no productSomeone in the review actually got their product and said it was horribly made I dont want it anymoreI wanted it weeks ago, now I just want my 200$ back
DONT DO BUSINESS WITH THESE PEOPLE!!! Worst buying experience of my life! WORST COSTUMER SERVICE THERE IS! THEY SHOULD BE ASHAMED OF THEMSELVES!! months of lies...Over and over again! Then I finally get my products and there are GARBAGE!! Mediocre woodworking at bestTable wont even lock THEY DONT STAND BY THEIR PRODUCTS!! HAVE CONTACTED THEM MANY TIMES AND THEY WONT ANSWER MY QUESTIONS!! LIFETIME WARRANTY = NOTHING!! If they offer a refund, TAKE IT! Their products are as worthless as their customer service! DONT DO BUSINESS WITH THESE PEOPLE!!!!!
I ordered a We The People sign from them and it said two to four weeks and now we are going on two months every time I email them they either do not answer or they tell me they are sending it out at the end of the monthMy sister also ordered a concealment flag as my Christmas gift way back in November and they have not notified her about hers at all this is extremely ridiculousThe worst part is they took the money for the product but are taking a long time to get the product out
I'm not one to usually leave a negative review, but I'm just really disappointed with this companyI found them through FaceBook and I saw a lot of posts and good feedbackI'm all for shopping small business and especially veteran owned small businessI decided to purchase a concealment flag for my boyfriend for his birthday and that was some two months agoThe website says 6-weeks for shipment which is a bit long, but definitely understandable for a small company on a made to order pieceIt's been weeks now since my order was placed and I have heard absolutely nothing from themI've tried to call and I've emailed just inquiring on my order and I haven't heard anything back yetNot only am I upset that this gift is going to be incredibly late now, but also the fact that I really think this is a scamAt this point I just want my money back and be done with this companyI'm just worried that I put in my card information and was charged for something I'm never going to get and I'm never going to get my money backPlease please please don't buy anything from this company, it's not a trustworthy business and I don't want someone else like me ripped off
Ordered a concealed mirror unit in march and did not receive it until December It took lots of emails to figure out the order status and eventually get it deliveredWhen it arrived it was an absolute piece of ***Terrible workmanship, hack hack hack workI was incredibly disappointedDO NOT BUY FROM THESE ***-HOMEOWNER HACK JOBS!!!
I ordered a lamp with a place to put a hand gun This order was made on August 1st, with of course the money taken out of my account It is now November 8th, I have yet to see my order or get any kind of responce from the company I will be going to the bank to report fraud And of course there is no phone number to call and when I did call the number I could find on the internet, I was hung up on
My grandson ordered two concealed handgun flag pieces that hang on the wallOne was the American Flag in red and white while the other one was a grey/ white with a blue stripeHe knew the order was going to take about 6-weeks The red and blue one was received right on schedule as statedWhen the second one didn't arrive I placed a phone call and then sent an email to the companyWithin hours we received an email back asking us to give them the order numberWe did, and the next day we received another email stating the second product was shipped The second one arrived todayYes, it was about three weeks past due; however, we are most pleased with the products and the service from this company
I ordered from this company on November for a concealed gun hanging shelf flag per the request of my fiancé, whose birthday was January Here we are, February 4, (over TWO full wweks later), and no word from this company or product I have tried to call with no avail I did send an email this morning At this point, my fiancé would prefer to just cancel the order I hope to hear back soon as we have both pretty much given up at this point and assume we should have done better research before ordering from this company and have learned our lesson These are not cheap products and I would expect better service Would definitely not recommend ordering from this company to anyone
Like the other reviews, I order my flag on Dec and still have not heard it has shipped as of Feb I would highly recommend not doing business here [redacted] has emailed me a couple of times stating it will ship in days, well I have emails from [redacted] 11th on saying this day talk with still no tracking code
After taking forever to get my concealed blue line flag we got it hung in our home only to realize that cheap foam is used for where the weapon is supposed to be hidden behind the starsIf you just place a weapon in there it falls out when openedNot what was advertisedLaying flat sure you can put it in there no problem, but on the wall it doesn't workNow our option is to cut into the cheap foam so it can sit into it an not fall out of opened(dangerous) which is ridiculous for me to have to do And if I switch what weapon is in there I have to buy a new piece of foam an cut it as well For what was paid this should not be a problemHighly disappointed with thisIt was bought for this purpose and it fails miserably
In December, I purchased a going away gift for some friends from Rough Country Rustic FurnitureTheir stuff is amazing and the gift is perfect for our friendsQuote time on this specific item was weeksI figured 8-due to it being around ChristmasIn February I emailed the company and was told it would be shipped the following weekweeks later I emailed and they said, "I will personally ensure it gets shipped this week"weeks later they say, "next week" and now here we are almost weeks later and I still get the same apology and "next week" speech My advice: If you order from this company order at LEAST 6-months in advance
Just out of curiosity, I wanted to check their status on the Revdex.com and was utterly shocked! I ordered two wall art pieces Both flag designs (Regular and deluxe models)PRIOR to placing my order, I looked at the disclosure that was in plain English and printed in BLACK AND WHITEI KNEW and EXPECTED both pieces to take around 2-months for delivery as per their websiteAfter I placed my order, I received my confirmation and simply waitedI was in no urgency to receive this piece (Because of the disclosure on their website), and was pleasantly surprised when I received the shipping information for those itemsI just received them yesterday (Nov 1) and they are now BOTH hanging on my wallsThe craftsmanship and overall quality is awesome! Being a former Marine as well as continuing to serve in a different capacity, I could not be happier with the products I receivedIf you want a cookie cutter piece of furniture, go to WALMART or BIG LOTS and buy oneIf you want a quality and custom hand crafted piece of Americana, order and WAIT for it! I am glad I did, and have plans to order more! Thank you [redacted] and [redacted] for your quality productsI have and will continue to recommend you to all of my Marine Corps and fellow Department membersKeep doing what you're doing!!!!
We ordered a US flag wall mounted concealed gun case in NovemberThe website and follow up email let us know that it would be 6-wksIt took a couple of weeks longer, but I had emailed the company and they were very nice and let us know when to expect itThey were apologetic for the delayWe received it and love itIt is good quality and looks greatIt is better than we expected
Horrible customer service and productProduct came in pieces and no one would answer calls or emails to get the issue resolvedI sent several emails to have my issues addressed and never got a responseI attempted to contact them in every way possible and no responseI am extremely disappointed...I could have spent my money elsewhere and has a gift for my husband instead of wooden pieces in a boxMerry Christmas to him! Absolute junkAt least it will make for a good bond fire
Seems like I should have read some reviews before I ordered my concealment wall hanging I was super excited to buy something my husband would love for our anniversary/his birthday and from a small, USA business Being a small business owner myself, I like to shop small I placed my order July It is ow September 27th and I still have not received my order I emailed them at the end of August, which was pretty close to the estimated completion time, and they informed me that my order wasn't going to ship until mid September I received an email last week stating a label had been created and I would receive my item the 26th As of today, still no item and the tracking info says it's "pending" Unfortunately, I'm suggesting NOT buying from this company
My husband purchased a concealment coffee table in MarchWe were given a delivery time of weeksAfter weeks we emailed the company, they informed us it would be another business daysAfter another month we emailed them again, they said it would be another business days (I.eAt least weeks) before they would even ship itWe requested a refund, it took almost weeks for them to send us a refund checkLong story short, they are incapable of keeping with a deadline, and I'm pretty sure they never even started working on the tableweeks of them holding onto several hundred dollars and no tableVery unprofessionally
I recently ordered and received custom Thin Red Line Concealment Flags from this businessAnd I must say not only did they look phenomenal but the customer service I received was wonderful!! [redacted] and I corresponded for a couple months about the customizations I wanted done on these two wall pieces for my boyfriend and his brother who are firefighters for HoustonShe was always extremely helpful and made sure they got to me promptly before ChristmasI love the work Rough Country Rustic Furniture produces and will definitely order from them in the future!
STILL WAITINGIt\'s this company\'s biggest problemMy wife ordered me a conceal flag for Christmas back in November, We have yet to receive product or even a tracking number which they promise EVERY week when she emails themWe will be canceling our order tomorrow due to the lack of care this company hasEveryday I see them advertising products and promising to week delivery! If you can\'t fill the orders you have, don\'t try to get more! If they keep this way up they won\'t be around long
Absolutely worth the wait! Sure, I was frustrated with the long lead times, and some of the Revdex.com reviews made me nervous as to what quality of product I would receiveBut, I know how online reviews go and how a few disgruntled folks can distort thingsThus, I decided to stick it out and give 'em a chanceI am glad I did What I ended up receiving was a beautiful and well constructed bedroom set that had been meticulously packed for shipmentIt was exactly the kind of rustic/simple furniture that fits my personalityI am tickled
I placed an order from this company in October of for a concealment hutch and have had little or no responseThey took my deposit of over I just gave them a loan for there new so called expansion project I run my own business, if a customer gave me a deposit I will get the job done as fast as possible I don't understand how a business can survive with this type of communication and lack of customer service I left another phone message today lets see what happens I am from out of state so I guess my next action is to investigate how this maybe criminal conduct If I have to spend 10,in attorney fees and airline tickets I will do it I do not like to be taken advantage of I believe I am a victim of a fraud scam Is this a real company? Does anyone know the owners? Do these people have past criminal records? I have to take a day off from work to call the State Attorney General and start looking at avenues to have this company prosecuted
I ordered a concealment flag for my husband for ChristmasKnowing it said their ship dates were weeks outNow about weeks out after they told me "oh its shipping out this week" for about weeks not they are not respondingI see so many reviews of people having the same issue on googleNo wonder they do not accept reviews on facebookI have contacted them many times with no answer for them to advise to fix the issue and I have contacted them for a refund with no responseI will be taking this up with my bank and trying to advise everyone I possibly can not to purchase from this company People in other reviews have waited 2x longer than I have and seem to be having the same issue and I refuse wi wait more weeks for no productSomeone in the review actually got their product and said it was horribly made I dont want it anymoreI wanted it weeks ago, now I just want my 200$ back
DONT DO BUSINESS WITH THESE PEOPLE!!! Worst buying experience of my life! WORST COSTUMER SERVICE THERE IS! THEY SHOULD BE ASHAMED OF THEMSELVES!! months of lies...Over and over again! Then I finally get my products and there are GARBAGE!! Mediocre woodworking at bestTable wont even lock THEY DONT STAND BY THEIR PRODUCTS!! HAVE CONTACTED THEM MANY TIMES AND THEY WONT ANSWER MY QUESTIONS!! LIFETIME WARRANTY = NOTHING!! If they offer a refund, TAKE IT! Their products are as worthless as their customer service! DONT DO BUSINESS WITH THESE PEOPLE!!!!!
I ordered a We The People sign from them and it said two to four weeks and now we are going on two months every time I email them they either do not answer or they tell me they are sending it out at the end of the monthMy sister also ordered a concealment flag as my Christmas gift way back in November and they have not notified her about hers at all this is extremely ridiculousThe worst part is they took the money for the product but are taking a long time to get the product out
I'm not one to usually leave a negative review, but I'm just really disappointed with this companyI found them through FaceBook and I saw a lot of posts and good feedbackI'm all for shopping small business and especially veteran owned small businessI decided to purchase a concealment flag for my boyfriend for his birthday and that was some two months agoThe website says 6-weeks for shipment which is a bit long, but definitely understandable for a small company on a made to order pieceIt's been weeks now since my order was placed and I have heard absolutely nothing from themI've tried to call and I've emailed just inquiring on my order and I haven't heard anything back yetNot only am I upset that this gift is going to be incredibly late now, but also the fact that I really think this is a scamAt this point I just want my money back and be done with this companyI'm just worried that I put in my card information and was charged for something I'm never going to get and I'm never going to get my money backPlease please please don't buy anything from this company, it's not a trustworthy business and I don't want someone else like me ripped off
Ordered a concealed mirror unit in march and did not receive it until December It took lots of emails to figure out the order status and eventually get it deliveredWhen it arrived it was an absolute piece of ***Terrible workmanship, hack hack hack workI was incredibly disappointedDO NOT BUY FROM THESE ***-HOMEOWNER HACK JOBS!!!
I ordered a lamp with a place to put a hand gun This order was made on August 1st, with of course the money taken out of my account It is now November 8th, I have yet to see my order or get any kind of responce from the company I will be going to the bank to report fraud And of course there is no phone number to call and when I did call the number I could find on the internet, I was hung up on
My grandson ordered two concealed handgun flag pieces that hang on the wallOne was the American Flag in red and white while the other one was a grey/ white with a blue stripeHe knew the order was going to take about 6-weeks The red and blue one was received right on schedule as statedWhen the second one didn't arrive I placed a phone call and then sent an email to the companyWithin hours we received an email back asking us to give them the order numberWe did, and the next day we received another email stating the second product was shipped The second one arrived todayYes, it was about three weeks past due; however, we are most pleased with the products and the service from this company
I ordered from this company on November for a concealed gun hanging shelf flag per the request of my fiancé, whose birthday was January Here we are, February 4, (over TWO full wweks later), and no word from this company or product I have tried to call with no avail I did send an email this morning At this point, my fiancé would prefer to just cancel the order I hope to hear back soon as we have both pretty much given up at this point and assume we should have done better research before ordering from this company and have learned our lesson These are not cheap products and I would expect better service Would definitely not recommend ordering from this company to anyone