Ruff Greens

So like I told Ruff Greens to cancel my subscription and to send me an RMA to return the product and to refund my money. When the postal carrier arrived at my address, I rejected the box and taped on the RMA. B I T C H S L A P! Ruff Greens only refunded $168 back and said that the other $51.80 was a restocking fee and return postage fee. I felt like they had jus like B U T T R A P E D me. This is totally ridiculous to charge this much on an order that I did not agree to and for Ruff Greens' fault. The full amount of my money needs to be refunded as this error was Ruff Greens, not mine.

My balls are hairy and sweaty and they itch. After I scratched them, I sniffed my fingers, and they smelled like a cross between vinegar and pickle brine.

Yeah, they smelled pretty good. So I put them in my mouth and sucked on them for awhile.

Thank you in advance.

Beware of this company. I’ve had personal experience of the agents lying over the phone to me and talking bad about me where I could hear them. This company will charge you without shipping the product. They promised a refund. They lied. They promised they’d send a replacement package, they do but it takes them three times to get the order right. All I want is the full refund price of 68.90…you don’t partially refund someone for something you never shipped. How do I know? Every single order you take payment comes a confirmation email of the product getting ready to ship…you never shipped the product. Give me back my money! Do not order from this company! They will rip you off!

Because when I called and asked about the Glenn Beck discount, which wasn't in a link on their page, some old woman said "Who? Glenn who? I've never heard of him".

So I called back an hour later and got another CS on the phone. I explained what had happened and she laughed. I then asked why, according to their site, my first auto-ship bag would ship out in four days. I asked how can I get a 30-day trial when you're going to ship me another bag in four days? She could not answer that, and simply said "Huh."

Then I got an email from them asking if they could make things right. I was asked to contact by phone the lady that sent the email. In her auto-signature was a phone number...I called, the number had been disconnected.

This is a scam all the way around. Glad I avoided the entire fiasco.

RuffGreens suggests mixing the powder with hamburger or allowing your dog to lick it off your hand - neither of which are viable options. Hamburger is too expensive, and letting my dog lick my hand is disgusting. We mixed a scoop with our dog's food, added a few tablespoons of water, and stirred. He had no problems. My issue was with the packaging - it comes in a sealed zip-top bag. The zip feature is left open, so when you tear off the top, powder gets everywhere. The zip can't be closed because it's coated in powder, so the bag has to stay open - or you have to find another container to use. If they would just seal the zip at the same time they heat-seal the top of the pouch, this issue wouldn't occur. After four shipments, I cancelled my shipment until they can fix this issue. I explained my cancellation but never received a call or email from Ruff Greens, so I guess they don't care too much about my business!

I got the Large bag which is 2 scoops per day for 30 Days. I used their scoop and did not pack scoop and leveled it off. It is 5 days off of completing 30 Days. So simple math says you will be 60 days short and you paid for them. RIP OFF! Canceled My Future Orders.

I ordered the sample bag for 14.95 and at the same time signed up for the autofill since my little dog will eat just about anything. The large bag, which was not supposed to come for two weeks, came four days later, so I mistakenly opened it and tried many ways to get my dog to like it. The only way he would willingly eat it was mixed in coconut oil,, and for a 12 lb dachshund, you can only give just so much oil or you have a mess. Sprinkled on the food, he would just stare at it and would go without eating for a day at a time. Finallu, the 14 day supply came and I just mixed it in. Then, I received another large bag and tried to return it only to find out they only take back the first bag and it cannot be open This policy is ridiculous and totally unlike other companies, who refund you and don't even want the product back. Chewy even sent me flower arrangement when one of my dog died. This is going in the recycle bin and I'LL NEver recommend this to anyone. It's a scam. I would like to give no stars.

I initially signed up for four sample trial packets as I have four dogs and I agreed to the monthly renewal of one packet for $54.95. Instead, Ruff Greens overcharged charged my debit card $219.80. I sent them 3 emails to stop the order, yet they continued with the processing. AFTER the package was sent, only then did they answer me and say it was too late. I told Ruff Greens to cancel my subscription and to send me an RMA to return the product and to refund my money. When the postal carrier arrived at my address, I rejected the box and taped on the RMA. Ruff Greens only refunded $168 back and said that the other $51.80 was a restocking fee and return postage fee. This is totally ridiculous to charge this much on an order that I did not agree to and for Ruff Greens' fault. The full amount of my money needs to be refunded as this error was Ruff Greens, not mine.
Product_Or_Service: 30-day supply
Order_Number: XXXXX
Account_Number: NA

I initially signed up for four sample trial packets as I have four dogs and I agreed to the monthly renewal of one packet for $54.95. Instead, Ruff Greens overcharged charged my debit card $219.80. I sent them 3 emails to stop the order, yet they continued with the processing. AFTER the package was sent, only then did they answer me and say it was too late. I told Ruff Greens to cancel my subscription and to send me an RMA to return the product and to refund my money. When the postal carrier arrived at my address, I rejected the box and taped on the RMA. Ruff Greens only refunded $168 back and said that the other $51.80 was a restocking fee and return postage fee. This is totally ridiculous to charge this much on an order that I did not agree to and for Ruff Greens' fault. The full amount of my money needs to be refunded as this error was Ruff Greens, not mine.
Product_Or_Service: 30-day supply
Order_Number: XXXXX
Account_Number: NA