Ruff Greens Reviews (%countItem)
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Ruff Greens Rating
Address: 2305 E. Belt Line Rd, Suite 130, Carrollton, Texas, United States, 75006
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I initially signed up for four sample trial packets as I have four dogs and I agreed to the monthly renewal of one packet for $54.95. Instead, Ruff Greens overcharged charged my debit card $219.80. I sent them 3 emails to stop the order, yet they continued with the processing. AFTER the package was sent, only then did they answer me and say it was too late. I told Ruff Greens to cancel my subscription and to send me an RMA to return the product and to refund my money. When the postal carrier arrived at my address, I rejected the box and taped on the RMA. Ruff Greens only refunded $168 back and said that the other $51.80 was a restocking fee and return postage fee. This is totally ridiculous to charge this much on an order that I did not agree to and for Ruff Greens' fault. The full amount of my money needs to be refunded as this error was Ruff Greens, not mine.
Product_Or_Service: 30-day supply
Order_Number: XXXXX
Account_Number: NA
Refund The additional $51.80 needs to be refunded back to me as this was a Ruff Greens fault for overcharging my debit card.
Ruff Green has refunded the rest of the money. I'm good with deleting this action. Thank you.