S & S Meats

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Mr. [redacted]’s concerns we have no record of receiving correspondence from him or voice messages. Please be advised that the account in question revolves...

around an insurance policy that cancelled on 12/05/16 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided until the cancellation date. Mr. [redacted] indicates that he has been the victim of identity theft. Accordingly, we would ask that Mr. [redacted] please provide our office with a police report and completed identity theft affidavit. Upon receipt of the documentation we will forward it to our creditor-client to review.   Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint and to our client to review. Furthermore, we are also instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. As a preliminary matter, please be assured that our telephone agent was polite and professional. Ms. [redacted] also indicates that our agent refused to provide her name, but at the...

very beginning of the call our agent provided her name and it was not requested from Ms. [redacted] at any point during the call. Notwithstanding the above, we have agreed with Ms. [redacted]’s request to stop contacting her regarding this matter. Accordingly, we have closed the account with our office and returned them to our creditor-client. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   As a preliminary matter, please be advised that Ms. [redacted] was not being contacted by Credit Collection Services. Instead, she was being contacted by Credit Collection...

Services Commercial. Please also note that this matter revolves around a subrogation matter, not a consumer debt.   Contrary to Ms. [redacted]’s assertion, please be assured that correspondence related to her payment agreement with our office was sent to her on 08/12/17. We have no reason to believe she did not receive our correspondence because the correspondence was not returned by the post office as undeliverable.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that Ms. [redacted] already paid one of the accounts the Credit Reporting Agency (CRA) was instructed to delete the account. We will do the same on the other...

account when it is paid. Furthermore, please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond.   Please be advised that we have agreed with Mr. [redacted]’s request to close this account with our office and return it to our creditor-client. We have also instructed the...

Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving them at least thirty (30) days to update their records.   Notwithstanding the above, we received a payment in the amount of $20.00 on 7/6/16. That payment was applied towards the balance owed. Mr. [redacted] indicates that he sent us a copy of the cancelled check for the other payment, but all we received was his letter without enclosures. If Mr. [redacted] has documentation showing CCS processed a second payment from him, then we would please ask him to send us a copy of the cancelled check so that we can look into this further.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I have no idea what they are talking about regarding insurance.
Regards,
[redacted]

Revdex.com:
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica; -webkit-text-stroke: #000000} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 11.0px Helvetica; -webkit-text-stroke: #000000; min-height: 13.0px} span.s1 {font-kerning: none} I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. Thank you for agreeing to remove this inaccurate debt from my credit reports and also agreeing to not reselling this debt. I understand that by choosing to accept the business response that my complaint will be closed as resolved.   Regards,   [redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Contrary to Mr. [redacted]’s concerns, we have no record of receiving any request for validation from him. Please be advised that the account in question revolves around...

insurance policy that cancelled 12/10/15 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have requested verification of the account from our creditor-client, and will send the documentation to Mr. [redacted] if and when it is received. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Contrary to Ms. [redacted]’ assertion, please be assured that we did send her correspondence indicating that her account was being placed on her credit report. The account in...

question revolves around an insurance policy that cancelled on 10/17/13 due to nonpayment. When the policy cancelled there was still a balance due for insurance coverage provided from the date of last payment through the cancellation date. However, if Ms. [redacted] would send us a copy the declarations page from her new insurance company, we would be happy to forward the documentation to our client to determine if an adjustment is due. Notwithstanding the above, please be advised that we have closed this account with our office forwarded a copy of the complaint to our client to review.   As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and we recommend giving at least thirty (30) days to update their records.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate the opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of the consumer’s complaint. We would appreciate it if...

Mr. [redacted] could provide us with information on the specific account in question. If he could please upload to his complaint a copy of a letter with a CCS file number and/or a copy of his credit report, we would be happy to investigate the consumer’s concerns further. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Mr. [redacted]. We greatly appreciate this opportunity to respond. Please be advised that we cannot locate the file in question with the information that has been provided to CCS as part of Mr. [redacted]’s complaint. If Mr. [redacted] could...

please provide us with a copy of his telephone billing records showing calls from CCS, we would be happy to investigate his concerns further. To expedite this matter, he can email the information to [redacted]. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. It appears Ms. [redacted]’s concerns are not with CCS’ handling of the account. Instead, Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that...

the account in question revolves around insurance policy that cancelled 08/05/15 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Ms. [redacted] is requesting that CCS remove the account from her credit report; however, Ms. [redacted] provides no basis for this request. If she could please provide us with more information regarding her request we would be happy to review this further. We trust this resolves your concerns.

Our office
is in receipt of the complaint filed by Ms. [redacted]. We greatly
appreciate this opportunity to respond.
 
Please be
advised that Ms. [redacted] also filed two CFPB complaints with similar
concerns. In regard to those complaints we advised that contrary to...

Ms.
[redacted]’s assertion, this was a post-discharge debt. She indicates that her
bankruptcy discharged occurred in April 2011, but the effective date of this
policy was not until March 2012.
 
Further contrary
to Ms. [redacted]’s assertions, we did not threaten her with a judgment and
garnishment of her wages. In fact, we never spoke with her regarding this
matter.
 
Notwithstanding
the above, we closed this account with our office and instructed the Credit
Reporting Agency (CRA) to delete the account. Please note that we cannot
control the speed in which the CRA acts upon our request and we recommend
giving them at least thirty (30) days to update their records.
 
We trust
this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
[If you are rejecting the business's response please enter your rejection comments here.]
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond. Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on...

05/17/15. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. Notwithstanding the above, we have closed this account with our office and forwarded a copy of the complaint to our client to review. As a courtesy, we have instructed the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA will act upon our request and recommend giving him at least thirty (30) days to update their records. We trust this resolves your concerns.

Our office is in receipt of the complaint filed by Ms. [redacted]. We greatly appreciate this opportunity to respond.   Ms. [redacted] disputes owing a balance to our creditor-client. Please be advised that the account in question revolves around an insurance policy that cancelled on...

08/03/12 due to nonpayment. When the policy cancelled there was still a balance due for insurance provided from the date of last payment through the cancellation date. That being said, we have closed the file with our office and are instructing the Credit Reporting Agency (CRA) to delete the account. Please note that we cannot control the speed in which the CRA acts upon our request and recommend giving them at least thirty (30) days to update their records.   We trust this resolves your concerns.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]