Safe Home Monitoring, Inc.

THE ACCOUNT WAS SENT TFOR CANCELLATION, AND PLACED IN COLLECTUIONS,  STATUS, IN ERROR.  THE 3RD PARTY COLLECTIONS AGENCY HAS BEEN NOTIFIED TO STOP COLLECTION EFFORTS AND CLOSE ACCOUNT. A CREDIT REAPAIR HAS BEEN REQUESTED.  WE APOLIGIZE FOR ANY INCONVIENCE THIS MAY HAVE CAUSED

Complaint: [redacted]
I am rejecting this response because:
My bank statement comes at the end of the month. Sorry you will just have to wait. 
Sincerely,
[redacted]

To Whom It May Concern,We ask [redacted] to review her bank statement. No payment has been taken from her account in the month of April as she had put a block on any eft's coming through.Her account has been closed since April 13th, and no drafts have been taken. We again ask that The Revdex.com close this complaint as resolved.Sincerely,Colin W[redacted]Corporate Account ManagerSafe Home Security

Complaint: [redacted]
I am rejecting this response because:
I am not receiving a bill from [redacted] anymore my bill is through Safe Home Security therefore I am very much confused who is my alarm company. The response is coming from [redacted] but the bill I receive and telephone harassment are from Safe Home. I also did not receive any advance notice that they were switching to bill quarterly.   
Sincerely,
[redacted]

COMPLAINT [redacted] SAFE HOME MONITORING.   Jerry R[redacted] a manager from our company offered service to this client on several occasions in which the customer declined.  The client refuse to pay for service, will not accept the service and refused service. The client is being uncooperative. We at Safe Guard are not adverse to working with client but we need cooperation on both side to resolve this issue. The system belongs to the client and we are more than willing to setup in clients new home.   Jevaun P[redacted] Resolutions Department Manager   Safe Home Security 1125 Middle St. Middletown, CT. 06457 ([redacted]@safehomesecurityinc.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me provided it is followed through on. We have heard this before.
Sincerely,
[redacted]

I spoke with Mr. [redacted] brother and informed him we cannot locate this customer in our databases.  Mr. [redacted] does seem to have debits from our processor but we are unable to link this.  Mr. [redacted] should place stops on this account with his bank and provide us full detail copies of all bank...

statements in question as well as the account and routing number for us to further research.