Sand Dollar Motel

You sign a contract with them and they can increase the price because of a change in the consumer price index,Disposal,fuel,material,and operations cost,location of the disposal facility,average weight of the container,changes in local,state,or federal rules,increase in taxes,fees or other government charges or other reasons not mentioned?? Are you kidding me? How about waking up in the wrong side of the bed? I guess thats the "other reasons" Americas most hated company by far!!

Back in August I canceled my trash service with [redacted] WasteThey constantly missed our road and left me and my neighbor with trash for weeks at a time when they were suppose to come every ThursdayLong story short they were bought out by [redacted] *** and all of a sudden I am getting a bill for $

I need my garbage picked up before the rats and dogs come I am unable to contact Progressive Waste Solutions by phone or emailProgressive waste has not answered its (281) 331-number in several days, its (888) 734-is not operateable the operator says it cannot connect me, my emails to [redacted] are returned as undeliverable Since I am unable to contact this company by phone or email I am turning to you the Revdex.com to help get Progressive Waste to do its job and pick up my garbage before it becomes a health problem Since I am writing I will also include they broke my green garbage can and should replace it free of charge since they broke it

Horrible serviceOur lawn bags, along with others in our community, sat out in front of my home for weeks and no one could tell my why my lawn bags were not being picked upThen after speaking to management to cancel my YARD WASTE service, they called the county health department and stated I wanted to cancel my TRASH serviceThere is poor communication with this companyThey are more expensive than the company that service our community before and we never had these issuesIt's clear why they have a "F" rating

Our trash service has been cancelled because Waste Connections decided after several years of service that they no longer can drive down our road to pick up trash because of safety issues We live on a dead end road and they drive down and then back out when they pick up our trash They had previously driven down and turned around They did not pick up our trash for two weeks (Aug& Aug27) and I had to make several phone calls The customer service representative would make calls and email to the local office with no response Finally, I got a call (Aug.29) after I asked for a refund of one week of service The operation supervisor contacted me and discussed the problem I told him that there had not been a problem for several years He said he would come pick up the trash on our street (customers) the next day and and talk to his boss about the issue He assured me he would call back the next day (Aug30) He did not Our trash was not picked up on (Sep4) and

You sign a contract with them and they can increase the price because of a change in the consumer price index,Disposal,fuel,material,and operations cost,location of the disposal facility,average weight of the container,changes in local,state,or federal rules,increase in taxes,fees or other government charges or other reasons not mentioned?? Are you kidding me?
How about waking up in the wrong side of the bed? I guess thats the "other reasons"
Americas most hated company by far!!

Our district, in StLouis, MO started this service on April 3, I am still waiting to receive a recycling binI already forgot how many times I have called, and I still cannot get the bin I needEvery time I call, the agent would say that "you will get it this week" or "today" or "so and so will call you back" and nothing happensHow hard is it to get a recycling bin? As you can imagine, my recyclables are been trashed thanks to them

I am a new customer to Progressive Waste SolutionsI have had their service for weeks nowThey advised that trash service is picked up on Mondays (before am)in my area up to trash bagsI put out my trash on Sunday night and when I got home Monday evening it was missedI have a call to Customer Service and she stated she would send a truck and it was picked up that afternoonNext week I had no trashThe third week I put out the trash Sunday night again and Monday afternoon it was missedGave a call and the girl stated agin she would send a truckMissed Tuesday afternoonGave another call Wednesday and the gir said she would send a truckWednesday evening it was missed againNow I will be giving my 3rd call this week to request pickup againCustomer service has been pleasant but the quality of service has been poor

I am a new customer to Progressive Waste SolutionsI have had their service for weeks nowThey advised that trash service is picked up on Mondays (before am)in my area up to trash bagsI put out my trash on Sunday night and when I got home Monday evening it was missedI have a call to Customer Service and she stated she would send a truck and it was picked up that afternoonNext week I had no trashThe third week I put out the trash Sunday night again and Monday afternoon it was missedGave a call and the girl stated agin she would send a truckMissed Tuesday afternoonGave another call Wednesday and the gir said she would send a truckWednesday evening it was missed againNow I will be giving my 3rd call this week to request pickup againCustomer service has been pleasant but the quality of service has been poor

Our district, in StLouis, MO started this service on April 3, I am still waiting to receive a recycling binI already forgot how many times I have called, and I still cannot get the bin I needEvery time I call, the agent would say that "you will get it this week" or "today" or "so and so will call you back" and nothing happensHow hard is it to get a recycling bin? As you can imagine, my recyclables are been trashed thanks to them

On July I paid my bill for three months because they cut me off for non paymentI paid the amount for three months and asked when they could get back out to pick up my trash? Not until the next week I then told them cancel my account I will go with another serviceA few days later I got my invoice and they had charged me for July's payment and the 1st Tuesday of July was July the 5th so they had not picked up during the month of JulyAfter I don't know how many calls and being hung up on several times they said the check was requested on July 28th And again on August 19th and check was cut on August 26th I never received the check I called them back and they kept telling me it would be days I told them it does not take any post office to mail a check daysThey claim now that they are re-cutting the check at the 1st of October it is now the 19th and as of yesterday they still have not cut the checkIt has been 1/months and I still have not received my checkI was

We changed our residential garbage service because Progressive (ironic name as you'll soon see) doesn't offer recycling for home pick-upIs that 'progressive'? Alas, I digress!
We confirmed service cancellation and placed our cans out so they could pick them upA week passes...still no pick-up We call again, and were told they had been too busy that week Another week passesCalled again, but no progress madePromises, yesProgress, no Fast forward to a month after service cancelled Now calling every dayAsked for a manager, but was denied any direct contactGiven the name '***', but he was 'in the field'Promised that he would call back Didn't happen Explained to them that my community frowns on leaving garbage cans out by curb on non-collection days The people answering the phones always sounded apologetic and that 'they understood and would get right on getting our cans picked up' Still didn't happen Called again, and this time was promised that "*** would come by with his own pitruck and get the cans himself if nobody got them by the end of the day." Guess what? Didn't happen! No calls from him eitherFinally after about weeks I told them that I'd have to make a complaint with Revdex.com Cans were picked up today It shouldn't ever have come to this Follow through on promisesIf circumstances arise out of your control, call your customers and explain what happenedIt's called basic professionalism

When we signed a contract with Progessive Waste we made them add a line which stated if they miss a pithen we can cancel the contract without penaltyWhen they missed pick ups and delayed them till the next day which directly affects my business we told them we want to cancel the contractSince then they have been telling us their legal team is looking into the contract while they are threatening us that their pickup trucks will still stop by our warehouse and even if the dumpsters are empty they will charge us and it is our job to wait as long as their legal team wants to take while continue to pay for empty dumpster pickupsWe are feeling bullied by this companyThey also refuse to pitheir dumpster and are saying the dumpster will stay on our property and they are our legal responsibility when they did not live up to the contract

When we signed a contract with Progessive Waste we made them add a line which stated if they miss a pithen we can cancel the contract without penaltyWhen they missed pick ups and delayed them till the next day which directly affects my business we told them we want to cancel the contractSince then they have been telling us their legal team is looking into the contract while they are threatening us that their pickup trucks will still stop by our warehouse and even if the dumpsters are empty they will charge us and it is our job to wait as long as their legal team wants to take while continue to pay for empty dumpster pickupsWe are feeling bullied by this companyThey also refuse to pitheir dumpster and are saying the dumpster will stay on our property and they are our legal responsibility when they did not live up to the contract

I have been with this company since I arrived in TX July When it was under ilesi the service was fantastic Now it is under either Progressive or Waste Connection, the service is less than acceptable An example is that my pick up is on Thursday, it is no uncommon for them to not get the garbage until Fri., now the week of June 11th I received no pick up, no call as to why I emailed twice and finally called on Mon the 18th I was told they would try to pick it up for last week by tomorrow In the mean time my full cans sit in front of the house on the street, now mine you the street is rual and narrow They need to get back to the excellant service they provided before, especially since I found out they are almost double the cost of the other local providers!

We sold our house in TX and I called IESI to cancel our service effective 10/29/ I was told the process was to pay the current invoice and they would refund what I did not use I give them my address in AR to send me my refund The house closed, the movers came on 10/and we were out as planned on 10/ Since that time I have contacted IESI in Nov, Dec & Jan Each time I am told that they have verified the move but that they only process refunds on certain days and my refund will be issued on the next one of these dates I have spoken to Jenny several times - Marla her supervisor at least twice and Herme at lease once Last week I got a bill for the next days and when I called I was told they would look into it Marla called me back and said she would zero out this bill but didn't say one word about my refund I am through calling these people They were paid on time the entire years I lived at this address!! I am only looking for a refund on the amount pa

I started working with this company but during the contract phase we made sure we made them add language on the bottom which said if they missed a service we were able to get out of the contract without any penaltiesAfter they missed a service we decided to cancel the contractProgressive Waste started to delay the cancellation claiming their legal department was looking into the case, however, during this time they would still charge us a fee to stop by our location even though we told them we are no longer putting anything in their dumpstersAlso they are refusing to take their dumpster for my propertyThey want to delay giving me an answer on their end and during this delay they also want to continue charging me on a weekly basisWatch out and make sure you get them to add language into your contracts because if I had not added this line I am sure they would hold me like I signed away my lifeI wish I had never signed with them

I need my garbage picked up before the rats and dogs come I am unable to contact Progressive Waste Solutions by phone or emailProgressive waste has not answered its (281) 331-number in several days, its (888) 734-is not operateable the operator says it cannot connect me, my emails to *** are returned as undeliverable Since I am unable to contact this company by phone or email I am turning to you the Revdex.com to help get Progressive Waste to do its job and pick up my garbage before it becomes a health problem
Since I am writing I will also include they broke my green garbage can and should replace it free of charge since they broke it

I called this company to have some dumpsters removed as a favor to another company who had left our building and after calling them a few times over 2-week period they asked me to sign a document before they could be removedThe document was not for removal it was a yrextension which I did not catch until laterWhen I called for them to pick up some more dumpsters they had left at another location they referred me to another rep who knew nothing of my discussions about removalThis is when I found out that the first rep had deceived me and what I signed was an extension of service not for dumpster removal I never asked them to extend anything but that I just wanted dumpsters picked up on certain datesNow they want me to pay for yrsof service when I don't even work for that company who had the contract with themThis company has terrible customer service and extremely deceptive business practicesI would never ever use them they are a terrible company to deal with

I started working with this company but during the contract phase we made sure we made them add language on the bottom which said if they missed a service we were able to get out of the contract without any penaltiesAfter they missed a service we decided to cancel the contractProgressive Waste started to delay the cancellation claiming their legal department was looking into the case, however, during this time they would still charge us a fee to stop by our location even though we told them we are no longer putting anything in their dumpstersAlso they are refusing to take their dumpster for my propertyThey want to delay giving me an answer on their end and during this delay they also want to continue charging me on a weekly basisWatch out and make sure you get them to add language into your contracts because if I had not added this line I am sure they would hold me like I signed away my lifeI wish I had never signed with them