Savingology.com Reviews (28)
I returned the plugs to Dallas. UPS tracking says they received the return on Jan 26, 2021. After several emails and calls, (which they do not answer), my money has NOT been returned.
Since my purchase, they put a webpage claiming they will send a "compatible" item in its place. This was not clearly stated when I purchased the item. No company can advertise items, and send an item that does NOT fit the description of that being advertised. The plug ordered had 1-socket for the adapter. The plug I received had 2. I CANNOT use these plugs for work.
SavingOlogy did NOT refund my money. They have the returned item. They send generic emails as a response to my attempts to contact them. This is a method of Fraud, False advertising, and/or Scams.
Instead, I was ignored by their customer service team before finally getting a response with some rude answer about 'THE DESCRIPTION CLEARLY STATES THE WATTAGE' blah blah blah. I politely told them that I would be happy to accept a new charger and that I wasn't trying to get away with anything. The description stated it would work with my model. Then I was ignored again. It wasn't until I threatened to write bad reviews everywhere that they responded and started trying to be nice again. Whatever. I'll just eat the $30.
Just don't use them. They are clearly making a profit off of s[censored], refurbished products that have vague descriptions with a joke of a return policy. Try somewhere else.
they should be put out of business !
Thank goodness I bought via credit card so I can call the credit card folks and cancel from them.
order No 167988 , Date / 04//27/2020
Canaan , VT. 05903
I recently purchased an AC charger for my NOCO GB70 Battery Booster. I believe that I received the correct item but the plug from the charger only fits the "Output" inlet on the Battery Booster. I am concerned that this might be incorrect so before I plugged the charger into my Booster I emailed and called the company's customer service line and left numerous voicemails over a several week period. No answer...nothing. So beware that customer service is an unknown commodity at this company...
We already refunded whole transaction amount, customer should receive it in 3-business days.Please find attached refund proof.Thanks
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Hi We have already processed a full refund of $on and it will be posted back to her card in 3-business daysWe have decided that a return label is not needed anymore and the customer can keep the item as well due misunderstanding.Thanks
This is a simply misunderstanding here, as we are actually still waiting for the return of the adapter.As the customer ordered the incorrect adapter, we do not suppose to paid return shipping, we are not sure why the customer insist that she was waiting for the return label, it will never be provided if the fault was not us.However, because of this Revdex.com case, we have already refund the original transaction in full of $with order number *** The refund will be credited to the credit card before 112017.Thanks
A purchase was made online with Savingology.com in May 2019 for an AC adaptor for a Breg Polar Care Unit. Online the site noted which plug was required, however the adaptor provided was incorrect. The part # was not the plug required per the manufacturer. Site would take the part back but not cover shipping because they stated it was my error. After 7 emails, they had still not confirmed whether they even had the correct part in stock.
I recently purchased on item from this company which was sent with a key component missing. I emailed the company to let them know and they assured me it would be shipped out immediately. It has been 2 weeks since that date and have yet to receive the item. Several attempts to contact them by both email and phone have been ignored.
I would not recommend this company to anyone. This would have been a simple matter to correct but they have chosen to ignore it