SBMI Group

Wow!!
We have been managing rental properties for thirty years in San Diego and have been successful at it. This is the first time that we have used a management company to do the management for us. Thirty years to late, they have taken the burden off our shoulders and have proven to be a great asset too us. They handled an eviction nightmare and we came out on top. We went through a remodel of units and they did the marketing and leasing of the vacant unit seamlessly. The tenant screening is very though and overall we are very happy with Inflexus Management.

[redacted] property management, take advantage of her tenants by being an aggressive person, using unlawful tactics to get rid of her tenants.Desired Outcome: This business, due to unintelligent personal whom only cares about investment and money laundering, need to change their business advertisement on their webpage. I need this business to improve on their business professional approachment toward tenants. Have some respect for tenants. I believe this business is evacuating me from my property due to my first report to Revdex.com department on the first place. I need to have a different personal, whom is above [redacted] property management to contact me with my Revdex.com report, not her. Thank you for understanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The keys that are in question were delivered after the fact but it was advised that they were mixed up with our new homes keys but were sent via [redacted] to the them at our expense.
We lived in the property for a year and a half. Most of the items we were charged for are normal wear and tear that accumulated over time.
Another thing that is not being mentioned by the property manager is that they aquired the property thru a merger and didn't actually do the initial walk thru when we first rented the property. The initial walk thru was not as detailed as the final walk thru, most of the walls already had nails and holes in them. One of the rooms was painted a sea foam green which is not an easy color to duplicate to and the owner made us pay for a florencent light bulb in the kitchen that died months after we moved in.
We feel even though the property managers are representing both the owner and tenants they did not look after our best interest and only listened to the owner.  We are not disputing all charges just the $340 Turnover expenses that we feel are no warranted. Per the property manager email I received when I questioned these charges she told me that these were items the owner requested they charge us.
I was also informed that they no longer manage the property because the owner decided to move back in to the property.
Please help us. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Good Afternoon [redacted],
I just received this complaint response after more than two and a half months of waiting to hear back from someone with the Revdex.com. My husband and I are no longer living at this residence and had an extremely bad experience with the Property Management Company Inflexus Management from the time that we moved into the residence, through to now.
We never received any calls or communications back from anybody at Inflexus Management when we both had tried to reach someone by phone, and by emailing the business through the Tenant Portal to get someone to come out to our house and look at our air conditioning unit and to fix the issues that the unit was having. It was over 100° outside back at the time that we turned on our air conditioning inside the house and it would do nothing but blow hot air through only a few of the working vents. Some vents throughout the house had absolutely no air of any degree blowing out of them.
It was well over 95° inside our house with our house fans circulating that hot air, and my children, my husband, our service dog and myself could not cool down no matter what we did. Taking cold showers were of no help, since it was still 95° after coming out of the shower. We called Inflexus Management several times over to try and reach anyone who would answer all day long, and nobody answered our calls until the night maintenance company finally answered after Inflexus Management was closed for the day. They took a message and still couldn't do anything about our non working  A/C issue because of how the property was set up with the owner's authorization before any and all maintenance issues were to be approved by them first, before anything would be approved for repair or replacement.
We have NE ER been late paying our rent for this property not one time, and we kept up the property at all times. We began having issues with getting our phone calls returned from the get-go, and when we called to ask about something, nobody cared to call us back for many days, if at all.  When I went to look at this property that had been on the rental market for several months in March 2014,  Aug Property Manager by the name of [redacted] showed my friend and I the inside, and we were appalled at how extremely filthy the owner's had left the property and that nobody had wanted to rent the house in the conditions that the entire property was in. 
A very strong foul dirty wet dog smell was noticed upon entering the residence which made my friend and I gagg. The floors were not swept or mopped, and the walls were filthy throughout the entire house. There were patched holes in the walls and doors, red, black and blue paint, marker and nail polish and ink pen all over the carpets in both of the smaller bedrooms. The carpets were filthy dirty, and smelling of dirty, wet dog and I had asked [redacted] if the people/owner's had just up and left in a hurry, because that is exactly how the house looked and smelled and it wasn't a welcoming site at all. He told me that the owner's had moved in a hurry and that the wife was the last one at the residence to pack up. He also told my friend Linda and I that the wife, [redacted] was a harder and that she had junk piled ceiling high throughout the house and that he had to ask her to remove most of the junk, so that he could rent out their ourselves for them.
It was apparent that they did not take all of their belongings from te kitchen cupboards as I found an entire cupboard full of their drink cups and such after we had already moved into the residence. The backyard was a complete disaster with junk and trash strewn all over the place. The screens to every window and sliding glass door was supposed to be re-screened and the maintenance guy that was to re-screened them all, missed the master bedroom sliding screen completely and there were rips in it from the owner's dogs as we're all of the other's when we signed the lease to the property.
The backyard was not landscaped, therefore there weren't any living plants, grass or trees alive in the dirt covering major blocks of used cement throughout the upper part of the dead garden areas. A fence was falling over into our yard and never fixed as promised prior to and upon becoming the new tenants at [redacted]. in [redacted] on April 1, 2014.
I have plenty of witnesses as to the hideous conditions that this property was in prior to us moving into it and I  talked to my friendly Neighbors about how my house smelled and the conditions it was in before we moved in and they had nothing but negative remarks to add to how the owner's lived before we came along.  I don't doubt my neighbor's at all, and I was told that they were considered accidental owner's from the property manager's point of view since they had just purchased the property in 2010 and had to move so quickly afterwards that they had had the house for sell on the market for a long time, and nobody was remotely interested in buying the property. That tells me something right there! My own mother told me the same thing, since she's been driving past this property for many years.
I beg to differ with the outright fabricated lies that you [redacted] and I received in response to my ordeal with Inflexus Management. I have documented proof by so many tenants and previous tenants that have ever rented from Inflexus Management both past and present, to back up my claims of this crooked company and their dirty ongoing business practices. I have everything documented word from all tenants including my own documented proof of just how unprofessional and inconsiderate this company really is. My husband and I both are seeking damages in small claims court and I will be in contact with you [redacted] in person within the next few days to provide you with the documented proof of my complaint both on August 18, 2015 and proof that everything that this person who responded from Inflexus Management is fabricating lies to keep their accredited business status quo with the Revdex.com.
Regards,
[redacted]

I have been very impressed with Inflexus. Not only have they been very quick to market and rent properties, but they are efficient at maintaining the property and communicating with me.
Timely reports and timely payments.
Very fair fee structure.

I own a portfolio of real estate in San Diego. In late 2013 I acquired a distressed property in North Park and used Inflexus Management's Lease Only Service. I’ve worked with many management companies in the past, and all have failed to deliver on promises. However, my experience with Inflexus Management was friendly, professional and they got my property leased at the asking price in less than 15 days- their team went above and beyond my expectations!

To whom it may concern,The tenant is claiming that it was the opinion of the property manager alone that the carpet was damaged beyond repair due to her pet. In fact the 3rd party vendor that she called is the one who explained to her that her pet was responsible for the damages. Both the...

property manager and the 3rd party vendor were present at the walk through and thorough in showing her the damages. There were urine stains throughout the apartment, the pad was saturated and the urine had seeped into the sub-floor below. When it became apparent that the tenant was responsible for the damages she became hostile and threatened legal action, negative reviews, etc. Every interaction with the tenant from that moment was more of the same. She was not willing to accept responsibility even though it was proven beyond a reasonable doubt that the damages were due to pet urine. We had to replace the carpet in the unit to make it habitable and she was only charged for the usable life that the carpet had left. It is always our goal to avoid conflict and resolve disputes in a reasonable manner. We value our tenants and property owners alike. Often times in property management you have to tell people things that they don't want to hear. We strive to be as fair as possible and will stand by what is right even if it is not well received.  I have attached a statement from the 3rd party carpet vendor with his account of the move out inspection.  As you can see it is consistent with our version of events.