SC Motors Inc

Customer willingly took vehicle to get inspected. We allow every customer this option before they decide to purchase it. When a customer decides to get a vehicle inspected, it is at their cost, not a cost to the dealer. This customer was completely aware of this before vehicle was taken to get...

inspected. When customer decided to purchase the vehicle, customer refused to sign proper vehicle disclosures, customer became extremely aggravated and demanded an additional discount on the vehicle. We then politely advised customer that if he refused to sign the vehicle disclosures, he would not be able to purchase vehicle. Customer continued to be loud and defensive, in which we politely asked customer to leave the establishment. A few hours later, customer called dealership and demanded to speak to a manager for a complete refund of the amount that was paid to a third party facility for an inspection. Customer was advised that a refund would not occur. Customer then threatened to defame our business through any social media outlet. It appears since customer failed to receive a discount, is now pursing any avenue against all failed attempts. Thank you!

Good morning
 ...

        SC Motors has contacted the customer in regard to this matter .SC Motors has refunded
a check in the amount of $248.90 plus $40.00 cash to [redacted] for repairs done to the vehicle she had purchase from these company. Customer was fully satisfied on this matter.
   Thank you .

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Customer was fully aware of what he was paying for. When customer asked questions about the theft deterrent, he was made aware of the features and benefits of it. Several contracts were given showing the product where customer agreed to purchase it and customer was happy and satisfied with the...

purchase.Thank you

Good morning          SC Motors has contacted the customer in regard to this matter .SC Motors has refundeda check in the amount of $248.90 plus $40.00 cash to [redacted] for repairs done to the vehicle she had purchase from these company. Customer was fully...

satisfied on this matter.   Thank you .