Scorpion Towing and Recovery

Regarding this matter Mrs [redacted] does not state that this was a repossession (Hints the reason why she contacted [redacted] First) The vehicle was in fact her sons and her name was no were on the paperwork so she had no business being involved Her sons vehicle was also notated before we secured the unit that it had previous damage before we hooked up Mrs [redacted] also did not state that two police officers were on scene with us at the time of the repossession and witnessed none of the above happening Our company attorney has also been notified for Mrs [redacted] slandering our company name on allegations Any further questions feel free to contact me Thanks, Trey (owner)

Based on advice of legal counsel, I am unable to provide any additional information on this case

Refunded his $on Thursday evening, October 2nd Took the money to his place of work ***

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below That is a complete lie he has never submitted any information of his insurance information If I had that information I would not had to file this complaint When I asked for the information I was told it was none of my business and further more it was my word against his driver , unaware their were witnesses Further more if he had given his insurance information it should have been to me his company damaged my property not my sons

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] My son truck did have noted damage parked on my private property but my personal truck the tow truck drive hit did not have any damage until scorpion tow truck driver hit it while lifting my son truck up while I was in the vehicle Not one allegation I made was , there are two neighbors that witnessed the complete incident Presidents' Day my neighbors were off work and watched the complete incident This issue is not Concerning the fact of repo of my son truck it concerning that in the commission of the repo the tow truck driver hit my personal vehicle parked in my drive way causing damage and throwing me forward and backwards causing a bruise on my shoulder I have only asked for insurance information exchange to file a claim and allow them to determine the truth because trey was not present to witness the incident

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Gave the son the insurance information and lives in the same address Insurance cosaid if the come out and it is a claim they will prosecute her

Tried for two weeks to get a guy named *** to tow my vehicle or even just return a phone call in a timely, professional manner without successHe couldn't even be bothered to send someone out after claiming he hadAwful excuse for a "professional" businessThankfully, *** *** *** were more than happy to show up within half an hour of my call

Revdex.com:
The above complaint was taken care of by the Business owner, ***. All money was refunded, and I am very happy with the response that was given by ***. I have spoken to *** multiple times, and understand that the mix up was due to the parking lot owner, and not the company, Scorpion Towing. My issue was resolved by *** in a professional manner.
Regards,
*** ***

At scorpion Towing every employee is Bonded, Licensed and insured to assure our customers safety I apologize for your experience you have had and have offered several times for you to call me (Trey/Owner) so we can discuss the matter###-###-####

Based on advice of legal counsel, I am unable to provide any additional information on this case.

I apologize for your experience.  I have been out of the office this weekend sick but will return tomorrow afternoon.  This is the first I have heard of this and would like to talk to you about what happened.  I can assure you if my driver/company is in the wrong I will issue you a...

full refund.  Please verify your contact  information provided is correct so I can contact you.  Thanks, [redacted]

Refunded his $175 on Thursday evening, October 2nd.  Took the money to his place of work.
[redacted]

We refunded her money last week.[redacted]

We've used Lighthouse skylights for our kitchen project with tremendous success! The owner of the business is not only prompt and meticulous in your home, but his commitment to his customers satisfaction is a rare commodity in the marketplace today. His work and care in your home is meticulous! Highly recommend this wonderful company for any job, large or small!!

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Regarding this matter Mrs [redacted] does not state that this was a repossession (Hints the reason why she contacted [redacted] First)  The vehicle was in fact her sons and her name was no were on the paperwork so she had no business being involved.  Her sons vehicle was also notated before we...

secured the unit that it had previous damage before we hooked up.  Mrs [redacted] also did not state that two police officers were on scene with us at the time of the repossession and witnessed none of the above happening.  Our company attorney has also been notified for Mrs [redacted] slandering our company name on false allegations.  Any further questions feel free to contact me.
Thanks,
Trey (owner)

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
That is a complete lie he has never submitted any information of his insurance information . If I had that information I would not had to file this complaint . When I asked for the information I was told it was none of my business and further more it was my word against his driver  , unaware their were witnesses . Further more if he had given his insurance information it should have been to me his company damaged my property not my sons .

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
My son truck did have noted damage parked on my private property but my personal truck the tow truck drive hit did not have any damage until scorpion tow truck driver hit it while lifting my son truck up while I was in the vehicle . Not one allegation I made was false , there are two neighbors that witnessed the complete incident . Presidents' Day my neighbors were off work and watched the  complete incident . This issue is not Concerning the fact of repo of my son truck it concerning that in the commission of the repo the tow truck driver hit my personal vehicle parked in my drive way causing damage and throwing me forward and backwards causing a bruise on my shoulder . I have only asked for insurance information exchange  to file a claim and allow them to determine the truth because trey was not present to witness the incident .

Review: Scorpion towing employee named [redacted] came to my home lied and said he had a repo order from Toyota and he took my car. There was no such order he had no right to take it and my trunk was damaged while in his care.Desired Settlement: I want an apology and for scorpion towing to pay to have my car repaired.

Business

Response:

I have been in contact with Mrs. [redacted] and the matter has been resolved. Thanks