Screen Enforcement

Asked for $150 deposit to add me to the schedule. I called to cancel they refused my deposit refund.They never informed me that it was non refundable
The salesperson stopped by looked at the job and said a deposit of $150 was required if I wanted to be added to the schedule. He informed me that they were 2-3 weeks out.
They called me on 5/26 and told me that I was scheduled for 6/15 I asked them for an earlier date but I was informed that it was not available. I called them on 5/27 in the morning and let them know that I was cancelling and asked for my deposit back. I was told by Mary she was not authorized to issue a refund, she needed permission from the manager, Quint,
The salesperson, Leo, called and said they usually do not refund deposits. Then Quint called and told me that he MIGHT refund $50 of my $150.00 deposit! I refused, then he offered to do the job at an earlier date? I refused. He told me that I would never get my deposit back, I did let him know that he never said my deposit was not refundable and his receipt did not indicate that either. I told him it was a bad for business .Quint said I am not refunding your deposit others have tried but were not successful. I have contacted my credit card and disputed the charge for these reasons.We have to wait until they hear back from them and then I have to fill out papers and send back to them.
I just noticed that the customer approval signature is not mine on the receipt I remember the salesperson signing it but did not pay attention I had to keep my distance due to covid-19